We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Choice in Orlando”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Waldorf Astoria Orlando
Ranked #27 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed August 18, 2014

Booked 4 nights through Costco, ended up upgrading to a Waldorf Suite based on a great customer service experience at check-in. Service was excellent, from the outstanding made-to-order breakfast buffet to the valet, pool service, and others. We paid for and expected top notch service, and were pleased with our experience. Employees addressed us by name on every phone call and seemed to genuinely want to help each guest. Not for the budget-conscious, as the hotel & valet fees, tips, etc. do add up on top of the room rate. Great location for any theme park, as well as multiple outlet and regular malls in the area. Bring your own inflatable rings to float the lazy river at the adjoining Hilton property, or you will want to purchase them to fully enjoy the water.

Room Tip: It's worth the upgrade to have a view of the Disney fireworks. The Waldorf suites ending in #47...
  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank K_T_0000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear K_T_0000000,
Thank you for the five stars! We are beyond thrilled that you were blown away by our True Waldorf Service, something that we work very hard to accomplish and deliver to all of our guests. We are glad you were able to enjoy so many of the resort's amenities, and look forward to having you stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (4,416)
There are newer reviews for Waldorf Astoria Orlando
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,224 - 2,230 of 4,416 reviews

Reviewed August 18, 2014

Spent a girls weekend / birthday celebration in late July. All 3 of us came away overwhelmingly thrilled with our wonderful experience. The property is beautiful. Rooms are clean and comfortable. But it's the staff that won us over and sealed our plans for a return visit. From the front desk staff, to the room attendants, valet attendants, spa staff, restaurant servers, the great gentleman who drove us between the Waldorf and sister property, Hilton, for dinner (he walked us into the restaurant, introduced us and made sure we were taken care of), and finally our great server at La Luce, Amanda, everything exceeded expectations. It seemed as though everyone knew it was a special occasion and went out of their way to make us feel special and comfortable. All I can say is WOW, and that we'll be back!

  • Stayed: July 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear Michelle S,

Thank you for the five star rating! You seemed to capture exactly what we strive to do everyday -- although we also love our facilities and amenities, we capitalize on our service! And we are thrilled that you were able to enjoy and experience True Waldorf Service. We'll pass along your comments to Amanda in La Luce, so that she may get all the recognition she deserves. We cannot wait to have you stay with us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2014

Everyone at the Waldorf was friendly and went out of there way to help me. The rooms where very nice and clean. The pool was awesome. It made it nice that the Hilton and Waldorf was connected to where you could walk from one hotel to the other. My stay was very relaxing. I had a wonderful time and would love to go back again.

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Marleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear Marleen R,

Thank you for the 5 stars! It was a pleasure to have you stay with us. We are glad that you were able to enjoy so many of our amenities, and truly hope we see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

Stay there for couple of nights to celebrate my birthday. I was born and raised in hospitality industry when I was a kid. Therefore, I always look for the wow factor in each hotel that I stay! And Waldorf Astoria had successfully delivered that experience. Specially thank you to "Kenneth" (Concierge) for providing an exceptional service and maintaining the brand standard.

Stayed: August 2014, traveled with friends
2  Thank TravelGeek92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear TravelGeek92,
Thank you for the great review. As someone that also lives and breathes hospitality, your feedback and comments mean a lot to us. We've passed along your praise to Ken, so that he may get the credit he deserves. Since you're in the area, we certainly hope to see you again very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

We took a family trip to Orlando to visit 3 theme parks and thought we'd give this hotel a try. We are always skeptical when reading reviews on TripAdvisor as everyone has a different idea of poor/excellent service and standards. However, we felt like royalty on this trip to Orlando for the following reasons: The rooms were spotless. The grounds were immaculate. The pool entertainment for children was fun. The service was incredible and the location was great. I highly recommend this hotel for any traveler.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank K9017CVanthonyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear K9017CVanthonyl,
Thank you for taking the time to write your first review on TripAdvisor, and for giving us a 5-star rating! We are thrilled that you felt like royalty, and are so delighted that you were blown away by our True Waldorf Service. We sincerely hope to see you and your family again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

I recommend this hotel for cleanliness and nice staff. We had a wonderful Experience . The Front Desk staff was outstanding and the rooms were clean and comfortable. I would Highly Recommend this location.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Millet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 19, 2014

Dear Millet M,
Thank you for the five-star review! We are thrilled to read that you enjoyed your time with us, and can't wait to have you stay with us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2014 via mobile

Stayed at this property for a long weekend. The hotel is as beautiful as one would expect, with very comfortable rooms. The valet and front desk service was great (very friendly, helpful people actually), but the service at the bar and poolside grill was lacking. We had to wait so long for someone to take our order at the pool restaurant that we decided to move up to the inside bar, but that wasn't any better. I was forced to walk up to the bar to order our drinks and ask for a menu. After I complained, the service improved a lot. The food was delicious. But I would've expected impeccable service all around at a place like this.

Stayed: August 2014
Thank RAG19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded August 17, 2014

Dear RAG19,

As a Senior Contributor to TripAdvisor, thank you for taking the time to give us such a positive review of your stay. We appreciate the comments and hope you'll visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Orlando hotels
Villas of Grand Cypress
#1 of 340 in Orlando
1,458 reviews
Show Prices
Show Prices
Show Prices
Lake Buena Vista
Four Seasons Resort Orlando at Walt Disney World Resort
Hyatt Regency Orlando
#28 of 340 in Orlando
5,711 reviews
Show Prices
Show Prices
Show Prices

Been to Waldorf Astoria Orlando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Orlando

Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821-4024
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Orlando
#7 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#7 Romantic Hotel in Orlando
#8 Business Hotel in Orlando
#26 Family Hotel in Orlando
Price Range: $251 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 502
Official Description (provided by the hotel):
A contemporary, luxury resort surrounded by the gates of Disney theme parks, Waldorf Astoria® Orlando is nestled in a peaceful 482-acre nature preserve near the Walt Disney World® Resort. The hotel’s elegant setting includes fine resort amenities like the award-winning Waldorf Astoria® Golf Club, the luxe Waldorf Astoria® Spa, a formal swimming pool with private cabanas, and access to more than a dozen dining and lounge experiences, including an outpost of New York City’s famed Bull & Bear. The hotel features 498 deluxe rooms and suites, and nearly 42,000 square feet of exclusive flexible meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Ctrip TA, Hilton Hotels Direct, Hotels.com, Travelocity, TripOnline SA, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, HotelsClick, Cancelon, getaroom.com and Evoline ltd so you can book your Waldorf Astoria Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Orlando Hotel Orlando

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing