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“Luxury above and beyond” 5 of 5 bubbles
Review of Waldorf Astoria Orlando

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Waldorf Astoria Orlando
Ranked #28 of 335 Hotels in Orlando
Certificate of Excellence
Stirling, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Luxury above and beyond”
5 of 5 bubbles Reviewed October 8, 2013

This was the second time I chose to stay at the Waldorf following an extremely enjoyable experience in summer 2012. From valet to reception the staff are all extremely friendly and helpful going above and beyond to help you. Jessica and Adam (reception) were great and made our stay even more enjoyable. Staff at the Waldorf Orlando are an asset to the company. Can't wait to come back next year. Thank you for a great vacation!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chlo-beau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 12, 2013
Dear Chlo-Beau,

Our Waldorf Astoria professionals are thrilled to hear you enjoyed your second stay at our resort. Also thank you for mentioning our own Jessica and Adam in your tripadvisor review as we will be sharing your positive comments with them. Our team can’t wait until we see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Raleigh, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed October 7, 2013

This hotel is a great option for Disney - wonderful pools, lazy river, waterslide for the kids; very clean, quiet, and comfortable accommodations. Shuttle bus that takes you to all of the parks, and it's very easy to use even with large strollers. Hotel staff is excellent, and everyone is very helpful and friendly - and you can even get your park tickets at the hotel. If you're going with kids, request the room with a Disney view and you can see the fireworks every night.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 9, 2013
Dear Scott M.,

Thank you for your positive review of our Waldorf Astoria property. Also thank you for mentioning our Ticket Express Service, provided in the lobby of our hotel. This is a great amenity we have recently added to our hotel and this service is also available for purchasing tickets anywhere in the Orlando area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando, fl
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

I think the thing you take away from staying here is THE SERVICE; the hotel offers great service. From the Valet to the Bell Man to the Check In Counter, The Bartenders... The Service was above and beyone. The hotel itself is beautiful, the location is ideal if you are doing a Disney weekend; there is a free shuttle to all Disney locations. The rooms are nice; the only thing that was just OK was the pool area, it's beautiful - don't get me wrong but there is nothing really special about it. HOWEVER, you can use the pool area right next door at the Hilton if you like and they will even drive you over in a golf cart or you can walk.

Room Tip: If you request, and likely pay more, you can have a room that will allow you to see the fireworks fr...
See more room tips
  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank taraOrlando_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 9, 2013
Dear TaraOrlando_FL,

Thank you for taking the time to complete a tripadvisor review! It is always exciting to read a review as well rounded as yours TaraOrlando_FL. Our hotel professionals are ecstatic to know all points throughout your stay were delighted!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
113 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed October 6, 2013 via mobile

I stayed here because it was my birthday so nothing but the best for me on my day! Ha, all jokes a side, I was here alone and since I was spending my birthday alone I was going to do something nice.

First thing to know that although this establishment is inside the park grounds, it's at the very end of a long one way street. Kind of un feng shui.

Nonetheless , cruise on passed the sister hilton property and here you are. Valet is of great help.

Hotel staff are professional and top notch. Very friendly. I was here to run the Disney marathon and although at the time of check in, they were not going to provide transportation, but when they saw how many guests checked in for the run, they really came through.

Staff seemed to know me. My wake up call contained a good luck and so did some other staff greetings in the hallway.

Rooms are large, and exquisitely appointed. Large sofa adorned the room. Bathroom was perfect and bed incredible.

The pool looked amazing too, but being January in Florida it was just a nice setting. Did not try the food, but the Wall Street type bar seemed pretty cool.

Personally, I'd like to try some more themed hotels such as Polynesian or something with monorail access. I loved the Warldorf. It certainly felt like home and that's exactly how I wanted it to feel.

Stayed January 2013, traveled solo
Helpful?
Thank SonicSpringBok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 7, 2013
Dear SonicSpringBok,

Thank you for taking the time to complete a tripadvisor review and most of all thank you for all of the great comments about your stay. We hope to see you soon and also our pool is heated to 82 degrees in the Winter months. Just in case you are unable to stay with us in the Summer season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 6, 2013 via mobile

Was looking to be spoiled my birthday weekend and treat your younger 2 children to Disney. This hotel has certainly earned each and every 5 star. Champagne handed graciously upon our check in, stunning lobby , unique 'chocolate bar' assembled and displayed each evening. Finest fresh bed linens and a quaint turn down service. The rooms are impeccably maintained with polished finishes. Gorgeous serene views... Even my 10 year daughter noted 'looks like heaven'... We were treated so well by all the staff at various areas of the hotel and restaurants. We did have my birthday dinner at the Bull and Bear. The food was delicious. For some reason we were overlooked by our wait staff however it was noted by them first and we were compt our wine and side orders. Think it was just a staff shortage perhaps. Still extremely satisfied. The best aspect to this hotel is that you are shuttled in an elegant high end bus to the theme parks without having to be among the crowded Disney patrons. Their hotels are similar in cost however you feel like cattle. Waldorf Astoria treated us like King & Queen. We will always select this hotel for our Orlando trips. Thank you !

Stayed October 2013
Helpful?
1 Thank JacquelineEve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 7, 2013
Dear JacquelineEve,

Our Hotel Professionals are ecstatic to read your positive review about your previous experience at our resort. As we always aim to reach every guest and their needs. Please let me know us know if you need anything in the future and we wish to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
roslyn heights, United States
1 review
5 of 5 bubbles Reviewed October 6, 2013

While the Waldorf in NY is not what it once was, this hotel is an excellent choice and is not super expensive. The restaraunt and bar were great and the staff want nothing but to make you happy. I would make this my first choice when coming back to Orlando

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 9, 2013
Dear Peter C.,

As our hotel professionals are always pleased to read a Five Star review, we hope you give our Hilton Worldwide Brand another chance. As you will see our hotels are full of passionate team members ready to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed October 5, 2013 via mobile

My brother, sister-in-law and I decided to take a 4 day weekend trip to Orlando. We love kids but decided this was going to be an adult trip.
Most hotels in this areas are, understandably, geared towards families w/children and have amenities to reflect that.
This property is upscale and sophisticated in every way. The hotel bar is beautiful and quiet and elegantly furnished. The breakfast buffet is expansive and geared to adult tastes. No Mickey Mouse waffles here. Made to order omelets, a selection of artisan cheeses, Nova Scotia lox with all the usual additions are just a few of the offerings.
The pool is sublime. Quiet. Beautiful. Attentive service.
The spa is wonderful as well
We all agreed that this was $ well spent for a truly relaxing vacation.

Stayed October 2013, traveled with friends
Helpful?
Thank KimInJax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason S, Manager at Waldorf Astoria Orlando, responded to this review, October 9, 2013
Dear KimInJax,

Thank you for your kind review, as you are right we charter to families but our goal is to please all of our leisure guests. We hope to see you soon and if you request, we can make any kind of waffle or pancake!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Orlando

Property: Waldorf Astoria Orlando
Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821-4024
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Orlando
#8 Luxury Hotel in Orlando
#8 Business Hotel in Orlando
#9 Spa Hotel in Orlando
#26 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 1606
Reservation Options:
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Also Known As:
Waldorf Astoria Orlando Hotel Orlando

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