We have just returned from 12 nights at Waldorf Astoria Orlando and have the following comments to help you.
We would / will definitely return......
Value of location & high luxury level compared to Disney hotels - A++++
Service and staff attitude excellent.
Bull & Bear - awesome steak restaurant, top notch.
Room service - staff excellent and very friendly, food superb (apart from late night turkey sandwich). Club sandwich was one of the best I have had :)
Access to restaurants in Hilton adjoining, downstairs one was particularly good for a casual lunch overlooking pool area.
Swimming pools and lazy river / slides in adjoining Hilton.
Great view of Disney parks and fireworks.
Deluxe room size was good (shame no balcony).
Needs Improvement (relatively minor niggles, did not spoil the experience) :-
Having to purchase rubber rings for lazy river at Hilton for 2 uses.
Paying $10 to receive a package at the Fedex business centre - should be free to guests via concierge, nothing to do with business conferences.
Having to walk a long way to collect my parcel from the business centre - 3 times. Should be delivered to room.
Not being notified of the $24 cost of valet parking on arrival (although I suspected this and self-parked after the first day).
Our room key never opening the self-park barrier, even after reporting it, having to push the help buttons many times to get in and out - 8 times on 1 occassion late at night, also the mannerism and politeness of the staff asnwering the intercom needs to be improved.
Some information from the Concierge regarding park opening hours, parades, fireworks etc. was not correct.
Body wash not replaced regularly enough by housekeeping, shampoo etc. always was though ...
Turkey sandwich on room service, needs changing to shaved / wafer thin turkey :)
- Official Description (provided by the hotel):
- A contemporary, luxury resort surrounded by the gates of Disney theme parks, Waldorf Astoria® Orlando is nestled in a peaceful 482-acre nature preserve near the Walt Disney World® Resort. The hotel’s elegant setting includes fine resort amenities like the award-winning Waldorf Astoria® Golf Club, the luxe Waldorf Astoria® Spa, a formal swimming pool with private cabanas, and access to more than a dozen dining and lounge experiences, including an outpost of New York City’s famed Bull & Bear. The hotel features 498 deluxe rooms and suites, and nearly 42,000 square feet of exclusive flexible meeting space. ... more less
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- Also Known As:
- Waldorf Astoria Orlando Hotel Orlando