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“Fantastic Hotel for a great price”
Review of Hilton Orlando

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Hilton Orlando
Ranked #51 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Lancaster, Pennsylvania, United States
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Hotel for a great price”
Reviewed July 31, 2014

What a great hotel! My family stayed here for an extra night after our cruise. This place had it all! The lazy river was a hit, the basketball courts, golf course, tennis, volleyball/badminton field made the stay extra special. The room was spacious and clean as well.

Room Tip: We paid the extra money for a pool view room. It made the room extra special for the kids.
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Philliesfansx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, August 1, 2014
Dear Philliesfansx4,
Thank you for your recent stay and for your awesome review on Trip Advisor. We appreciate your taking the time to write about your experience with us. We hope you will come back to see us the next time your travels bring you to the Orlando area. Regards, the Hilton Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ruskin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2014

Our family had a great time during our visit to the Orlando Hilton. The hotel looked very well kept and the pool was amazing. We spend the entire time within the lazy river, water slide, and pools. For breakfast, go see Paula at the Bistro for a great breakfast.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Antonio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, August 1, 2014
Dear Antonio O.,
Thank you for your recent stay at the Hilton Orlando. We are so glad you enjoyed the hotel and its amenities. I have shared your comments with all departments and especially with Paula from the Bistro, to let her know she played an important role in making your stay memorable and enjoyable. We hope to see you return real soon. Regards, the Hilton Orlando
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Plano, Texas
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 30, 2014

We stayed at this hotel on July 4, 2014 after deciding not to go back to a Disney Park. We had a blast at the pool and outside activities with our children ages 3, 7 and 11 but were disappointed that I wasn't told that the poolside restaurant was not included in the 15% discount to eat at one of their onsite restaurants AND when my husband went to get a smores packet for the children to make smores at the fire pit they charged him $8 a package for 2 graham crackers, 2 pieces of chocolate and 3 marshmellows and a stick. We were shocked that they would not just give these to the children especially since we paid a resort fee. Had we known ahead of time we would have gone to the grocery store and bought the items.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank ConAshBra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, August 1, 2014
Dear ConAshBra,
Thank you for your recent stay and for your recent posting on Trip Advisor. We do our best to keep costs affordable while staying competitive with other hotels in our area. Your feedback is greatly appreciated as it lets us know we need to reevaluate our current offerings and services. We hope you will give us another opportunity to serve you when your travels bring you back to our area. Regards, the Hilton Orlando
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Toronto
Level 5 Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 30, 2014

I had a 2 bedroom suite and it was nice for the family. Pricey but it was only for a one night splurge. The room was clean and of course spacious. Suite amenities in the living space was as expected but the bedrooms should also match in my opinion with suite amenities and appointments. I didn't expect adjoining bedrooms when I reserved. However they were all adequate and we enjoyed the rooms.

I knew about the pool and lazy river and they served their purpose with the kids. We were able to relax and let the kids have fun in the water. It caped our Orlando stay on a great note.

Stayed July 2014, traveled with family
Helpful?
3 Thank gojadego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, August 4, 2014
Dear gojadego,
Thank you so much for your recent stay and for your great review as seen in Trip Advisor. We hope to see you return the next time your travels bring you to the Orlando area. Regards, the Hilton Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
Level 4 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 30, 2014

The rooms were nice and the pool area was beautifully landscaped. The restaurants are lousy and have very limited choices and absolutely no night life. Proximity to all attractions and other restaurants was great.

Room Tip: Ask for a pool view!
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  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelLoverMarch2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, July 31, 2014
Dear TravelLoverMarch . . .
Thank you for your recent stay and posting on Trip Advisor. We are glad to hear you enjoyed the hotel and all of its amenities but very disappointed to hear that you did not enjoy our restaurants. May I suggest a visit to CityWalk at Universal or The Pointe, on I-Drive, for more night life the next time your travels bring you to the Orlando area. Thank you again for your feedback. Regards, the Hilton Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 5 Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 30, 2014

Shouldn't there be some safety proceedures?
This weekend I stayed at the Hilton Orlando, about midnight the intercom came on with, "there's and emergency." Then nothing for about 15 minutes, then, "There's an emergency, a fire has been notified, please evacuate the building." Ok, so down the 19 floors I walked. Then waited along with hundreds of others and waited.... no announcement. Finally the elevators were opened. Up to the 19th floor I went. Got back to bed, about a sleep and over the intercom came, "there's an emergency." Wide awake I am! Then nothing. Several hours later sleep came. What happened to. "All is clear"... or something.
This is a beautiful hotel and well furnished, great staff and restaurants. Really a wonderful place to stay in Orlando. But not a very good way to handle a very serious situation. Hopefully some things will change to ensure the guests of their safety and well-being.

Room Tip: I stayed on the 19th floor and it was definitely quiet.
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  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Rosella Angel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, July 31, 2014
Dear Rosella Angel R,
Thank you for your feedback regarding your recent stay with us. I sincerely apologize that we were unable to meet your expectations and based upon your review, I am actively participating with our Security Department to ensure that the next fire alarm evacuation is handled differently. We hope you will offer us the opportunity to restore your confidence in us. Regards, the Hilton Orlando
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2014 via mobile

I went there with my family it was so perfect kids loved staying there,pretty clean,nice public pool was awesome with waterslide. And the lazy fever was really great,kids didn't wanted to go any were else than staying in a hotel and enjoy,and the small cafe around the pool was good too.

Stayed July 2014, traveled with family
Helpful?
Thank Nadia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, July 31, 2014
Dear Nadia K.,
Thank you for your recent stay at the Hilton Orlando and for your great review of our property. We hope to see you return the next time your travels bring you to Orlando area. Regards, the Hilton Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando

Property: Hilton Orlando
Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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