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“Good times had by all”
Review of Hilton Orlando

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Hilton Orlando
Ranked #55 of 342 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 11, 2014

This hotel was very nice and the staff was very helpful. The pool was amazing, especially the lazy river. The room service is way overpriced we had to pay 9.99 for a glass of milk mostly due to fees. Also, parking fees and resort fees add up on the bill. Other than that we all had a great time and would stay there again.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lindsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 12, 2014

Dear Lindsay H.,
Thank you for taking the time to post your review on Trip Advisor. We were so pleased to read that you enjoyed the hotel and all of its amenities. We were, however, disappointedto read that you felt the $20.00 Resort Charge and the Parking fee were excessive. We understand that there are hotels/motels in the area that may not charge for the items, but we are competitive with other AAA Four Diamond Resorts of our caliber in the area and offer quality services and amenitits in our guest rooms. We are always listening to our guests and appreciate your candid feedback. Thank you again for choosing the Hilton Orlando for your stay. We hope to see you return real soon. Regards, the Hilton Orlando

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2,846 - 2,852 of 5,383 reviews

Reviewed June 10, 2014

Room was not ADA. Wheelchair would not fit between bed and tv/dresser. Room was suppose to be ADA. A/C would not keep room cold. Pool was great and large enough for everyone to enjoy. Staff was nice. Parking was difficult and pricey.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 11, 2014

Dear Vicki K.,
Thank you for your posting in Trip Advisor and for your response to our Hilton SALT Survey. Your room was definitely tight for six people. If we had know ahead of time the number of people in your room, we would have talked to you about different room type options that would have suited you better. We were pleased to hear you enjoyed the amenities and staff. Thank you for staying with us and hope you will return the next time your travel brings you to the Orlando area. Regards, the Hilton Orlando

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Reviewed June 10, 2014

David Stewart with customer service was great. We had a problem with our Disney tickets and he was ready, willing and able to help. A lot of times people are willing but unable to help. He was most willing and very able to help.

  • Stayed: May 2014, traveled on business
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Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 11, 2014

Dear Cindy L.,
Thank you for your recent stay. I have shared your comments with my Leadership Team and in particular, David Stewart at the Concierge Desk, to let him know he played an important role in making your stay more enjoyable and memorable. We hope to see you return soon. Regards, the Hilton Orlando

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Reviewed June 9, 2014

Here for a business trip and we brought the kids. Great hotel for both. From the stunning lobby to the amazing pool, this hotel is wonderful. The pool is incredible, with a giant waterslide, 42" and up, and a very beautiful long lazy river. I love the separate access to the pools on the lower level and the basketballs court was fun for the kids.
The executive lounge has stunning views and delicious appetizers.
The room service is by far one of the best I've had, it surpasses the Hyatt. The service, the settings, the generous portions, and the food itself were outstanding. The omelette with all the toppings was to die for. The flatiron steak was thick and surprisingly tender, like a filet. And the carrot cake was the best carrot cake I've ever had. And I love how they allowed me to customize many things without nickel and diming us. Fabulous. Great discount for Hilton members as well.
Very happy with this hotel.

  • Stayed: June 2014, traveled with family
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Thank lovehvar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 11, 2014

Dear lovehvar,
Thank you for taking the time to post your review of our hotel on Trip Advisor. We are so plesed to hear that you and your family enjoyed the hotel and our amenities. We hope you will come back to visit with us again the next time your travels bring you to the Orlando area. Warm Regards, the Hilton Orlando

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Reviewed June 9, 2014

There is something for everyone here. There is the main pool which starts at zero depth, includes basketball hoops, a slide, etc. A lazy river winds around the outdoor area and is amazing. Finally, several hot tubs and an adult only quiet pool is also available. This is my second stay at the hotel and I couldn't ask for anything better. Walking distance to Point Orlando (about a 15 min. walk) as well.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Coleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 11, 2014

Dear Coleen D.,
We love to receive accolades such as yours! Thank you so much for being here and for taking the time to write about our hotel. We can't wait to see you again! Regards, the Hilton Orlando

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Reviewed June 8, 2014

This was our 3rd stay at the Hilton Orlando with the same convention. The hotel staff did a great job with our large group, I felt. We did not take time to enjoy the large pool and outdoor recreation area, but it was nice it was there. The room was clean and comfortable. From the 11th floor we could see the fireworks at EPCOT at 9pm at night. Nice bath towels and the fridge in room made it handly to keep cold drinks on hand. We didn't eat at the restaurants as it did seem to be a bit expensive. There are lots of options you can walk to on International Drive so we did that instead. Fitness room is large and wasn't crowded, with a variety of equipment to use. Our group isn't going back for a 4th year, but the hotel was great and if we need to stay in that area again, we would definately stay at the Hilton.

Room Tip: Higher floors have a great view at night
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  • Stayed: June 2014, traveled on business
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1  Thank Vicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 12, 2014

Dear Vicki C,
Thank you for taking the time to write such great comments about your recent stay with us. We were so pleased to hear that you enjoyed your stay and we look forward to welcoming you back the next time your personal travel brings you to Orlando. Regards, the Hilton Orlando

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Reviewed June 7, 2014

The room is much newer and cleaner feeling than all 3 Disney Deluxe resorts we tried. The pool was spotless but the lazy river cut my child's foot when she was walking in it. The restaurant food was disappointing, including the breakfast buffet. The service was pretty good, especially when you tipped. The location always had taxis waiting which was so convenient.

Room Tip: About 4 rooms from an elevator.
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  • Stayed: June 2014, traveled with family
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2  Thank FamilyWithWheelchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded June 12, 2014

Dear FamilyWithWheels,
We love to receive accolades such as yours! Thank you so much for taking the time to write about our hotel. We can't wait to see you again! Regards, the Hilton Orlando

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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#20 Romantic Hotel in Orlando
#20 Luxury Hotel in Orlando
#36 Green Hotel in Orlando
Price Range: $152 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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