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“Great Hotel”
Review of Hilton Orlando

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Hilton Orlando
Ranked #53 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Tampa, Florida
Level 6 Contributor
329 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Great Hotel”
Reviewed January 19, 2014

I was here for a business trip and was extremely impressed. Great location in relationship to the major parks. Staff were very friendly. Good on site restaurants. Only a couple miles from the Premium outlets. The rooms were great size and very comfortable. The outside of the hotel was incredible. Huge pool/lazy river, fire pits, slides and basketball courts. Only thing I didn't like was the extra charge of $8 a day for parking, seems a little tacky considering the cost of the rooms per night. Highly recommend!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TBLJTiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Brisbane, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 19, 2014 via mobile

This hotel is not in the Disney Area but you will be surprised. It has many enjoyable, fun things to do. They have a rsnge of activities at the hotel (table pool, swimming pool, basbetball, volleyball, tennis, golf, HUGE gym, running track etc). This hotel is also close to many food restaurants and take outs. It is next to the iTrolley so easy transport is there. And therr are mamy mini golfs everywhere. Plus sea world and wet n wild AND aquatica right around the corner. If you would like to stay in Orlando but not go the the disney theme parks then this is highly recommended for you.

Stayed December 2013, traveled with family
Helpful?
1 Thank Cupcakexyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 18, 2014

I stayed in this hotel for business and it was a great choice.
PROS: rooms are very quiet and the beds are great. the bathroom was nice. many channels on tv, if needed and strong wifi everywhere on the property. Staff is great and there are some good bars& restaurants onsite.
there is a nice are with a pool outside to enjoy the sunshine.
CONS: location feels like it's in the middle of nowhere, but this is orlando and i guess it's not far from seaworld or the airport. the aircon functions in the room seem to be a bit limited. breakfast buffet quite expensive.

Room Tip: one side of the hotel has poolside view. the rest gives you a great view of the parking lots
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gianpippero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 18, 2014 via mobile

Clean relatively large basic rooms. Good size bathroom with ample counter space. There is actually room to sit in the sitting area. Very nice pool area with lazy river. Kids will love it. Fire pits for cool weather lounging outdoors. The meeting rooms common area has lots of natural lighting

Stayed January 2014, traveled on business
Helpful?
Thank Jay509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 17, 2014

A very nice environment.

At the hotel for a conference. Overall service was excellent.

The conference rooms were well organized. The hotel has so many facilities and not been crammed in one area.

Will stay here when next in Orlando

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lightzoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland
Level 5 Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 16, 2014

Over two years ago we have been staying for the last time in this hotel.

The first thing we noticed was that everything still looked as two years ago.
Rooms are in the same good and brand new condition and the loby , restaurants and other areas look well groomed , clean and neat.

Again we have had an excellent experience , we have been here December 30st till January 3rd.

Checkin was good and our room was ready upon arrival around 2pm

Although the weather was a bit colder than usual , we could use the pool as it is heated .
The lunch by the pool was fine and the staff very friendly.

Breakfast in the restaurant was great as before , wide selection and good staff .
The waiters are all very friendly and attentive.

The only thing you should be allert if you are traveling without children , so as a couple.
Then avoid the period of Christmas / New Year and other holidays this hotel , it is packed with families .

We will definitely go back again this year , the service, the location and the facilities are reason enough for us to return.

We have much worse experiences in more expensive hotels in the Hilton chain , (see my review of the Hilton Bentley Miami Beach ) they would even have to take a look at this Hilton because they can learn a lot from the serivce offered by the staff of the Hilton Orlando.

Room Tip: Ask for a room on the poolsite, they have the best view.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rene7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 15, 2014

My husband and I, as well as our toddler enjoy staying at nice hotels:) we were on a 3 day getaway at hilton in bonnet creek in July 2013 and we were completely blown away with cleanliness of the rooms and hotel grounds. There were a lot of people using the lazy river but it never felt crowded at all. We enjoyed our stay so much that a month later we decided to book at another hilton with a lazy river...hilton orlando! To my dismay, it was overly crowded, I know it was Labor Day weekend, but geez! It was like a wild party poolside, you can barely maneuver your way around:( booked only a night but decided to extend since we were told it wouldn't be that crowded the next day(Sunday) and they were right.
Another issue was we booked an executive level access but it was closed when we were there:( they offered us appetizers in one of the lobby cafés. Didn't like that idea but didn't let it bother me that much, last straw was when I found bath towel with a big hole! It wasn't fraying, it was a huge hole:( maybe I wasn't expecting a scenario like this in places where you pay $150+ a night excluding tax, resort fees and parking. It is still a nice hotel with nicely appointed furnitures and fixtures...love the beds! manager was nice, most staff are friendly and helpful except for one receptionist lady who was extremely rude. Overall, might give it another chance if it's a really good deal.

Room Tip: If booking an executive floor, Call the hotel if there would be any unexpected interruption in servi...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mdc_1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review, January 20, 2014
Dear mdc_1977,
Thank you for your recent posting on Trip Advisor. I appreciate the feedback you provided regarding your stay as I take all criticisms seriously and appreciate the time you took to let us know of the issues you encountered. At certain times of the year, it is fair to expect things to be busier than normal, be we do expect that we will provide excellent service for our guests no matter how busy the hotel is. I have shared your comments with my Leadership Team for their comments, action and staff training. We are always listening to our guests and appreciate your candid opinion. We do hope that you will return to the hotel should your travels bring you back to Orlando. Regards, the Hilton Orlando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando

Property: Hilton Orlando
Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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