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Hilton Orlando
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Reviews (5,586)
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3,470
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All reviewslazy riverconvention centerthe executive loungedavid's clubpool areagreat hotelcovered walkwayfire pitquiet pooladult poolbasketball courtself parkinginternational driveresort feeattending a conferencegreat poolsea world
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3,833 - 3,838 of 5,586 reviews
Reviewed April 19, 2013

Stayed at the Hilton Orlando for a conference. Great room! Friendly staff! Amazing pool! Wish I would have brought my family. It was just me.
Concierge was very helpful! Walking distance to Seaworld. Great area to go run in the mornings. Felt very safe.

  • Stayed: April 2013, traveled on business
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Thank BigBroChuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded May 6, 2013

Dear BigBroChuck,
Thank you for taking a moment to share your experience. We are pleased to read that you found the hotel to your liking. We look forward to serving your travel needs again should you find yourself in the Orlando area in the future. Regards, the Hilton Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

Absolutely fabulous holiday.hotel and staff absolutely outstanding,nothing too much trouble.we loved lazy river and slide.we leave feeling totally relaxed,magical.special big thanks to bubbly ,blonde server in hospitality lounge on 19th floor,so lovely and always has a smile on her face,a massive credit to the hotel,

Room Tip: Looking over pool
  • Stayed: April 2013, traveled with family
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Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded May 6, 2013

Dear Lynda S,
We love to receive accolades such as yours! We were so glad you were able to experience our authentic Hilton hospitality. I have shared your comments with all department heads and in particular, the staff in the Executive Lounge, to let them know that they played an important part in making your stay memorable and enjoyable. We hpe to see you return real soon. Regards, the Hilton Orlando.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

Staff not friendly. In Room Service was really bad. Tried to call them but they would not answere the phone. Finally cancelled after an hour. Front desk was informed but no one called. Staff seem clue-less about dry cleaning and would not go out of their way to locate my shirt until I asked for the manager. Never heard from the manager. This was not a five star resort experience.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
3  Thank Carlos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded April 19, 2013

Dear Sir,
It was with great disappoint that we read your recent posting on Trip Advisor. We apologize for the inconveniences you had to endure and we would like to speak to you about the series of mishaps you encountered. Please take a moment to call 407-313-4300 and ask for the Executive Office. Regards, the Hilton Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

I recently stayed at the Hilton Orlando in conjunction with my daughter's dance convention (held at the hotel). This is a terrific property! I am able to work in the room while my wife helps my daughter with the convention and I can get a great workout in the health club (which is far more than the typical treadmill, bike and universal-type machine). Excellent service, good restaurants (both in the hotel and surrounding areas) makes this the only dance convention that I don't mind attending.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded May 6, 2013

Hi Jeff!
Thank you for posting your review of the hotel on Trip Advisor. We appreciate your taking the time to share your experience. We hope to see you back real soon. Warm Regards, the Hilton Orlando

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Reviewed April 17, 2013

My husband and I stayed eight nights. We vacationed the beginning of the week and then I attended a conference at the hotel at the end of the week. The staff was wonderful and the room was nice, particularly the bathroom. It was a bit cool for the pool but enjoyed the hot tub and walking track. Plenty of places to eat close by. Liked having the mini-fridge but a microwave would have been helpful to reheat left-overs from dinner. I was just a bit surprised that a hotel of that caliber would have such thin paper towels and toilet paper in the restrooms. Everything else was high quality.

Room Tip: Don't get a handicapped room if you want to enjoy the large bathroom.
  • Stayed: April 2013, traveled as a couple
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Thank SW1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded May 6, 2013

Dear SW1975,
Thank you for taking the time to post your review of our hotel on Trip Advisor. We were very pleased to learn that you enjoyed your stay with us. I have shared your comment regarding the rest rooms with my Management team for comment and evaluation. We hope you will come back to visit us real soon! Warm Regards, the Hilton Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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