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“A great hotel for US-Hilton standards”
Review of Hilton Orlando

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Hilton Orlando
Ranked #54 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 15, 2013

This Hilton is the best Hilton I've found so far in northern America. They have competitive prices for new and nice rooms. The pool area is huge. In the executive they had a decent selection of drinks and food. I only wish there were self service fridges with drinks, because the staff was not always available (but still friendly). I will definately come back during my next stay in Orlando.

Room Tip: Executive Pool View
  • Stayed: February 2013, traveled with friends
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Thank familyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear familyde,
We love to receive accolades such as yours! Thank you so much for taking the time to write about our hotel. We hope to see you again real soon. Regards, the Hilton Orlando

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3,571 - 3,577 of 5,209 reviews

Reviewed March 14, 2013

Hotel is just off the highway, a $40-45 cab ride from airport. 19 stories high and directly connected to part of the Orlando convention center. Room and bath are average size, several electrical outlets in desk area, bath extremely clean. Shower head in bath has adjustable flow. Beds very comfortable, sheets and duvet, lots of pillows. Several large swimming pools and hot tubs. Very large fitness room with diverse equipment. Starbucks in lobby along with a large lobby bar.

Room Tip: No comment
  • Stayed: March 2013, traveled on business
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Thank jisabr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear jisabr,
Thank you for your kind comments about your recent stay with us. We hope to see you return again soon. Regards, the Hilton Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

Staff extremely rude. Everything is charged from Internet to parking. When trying to check in we were asked to drive around to the back of the hotel and not get out in the front. Charged DAILY for parking 14.00!! Room was not cleaned daily. We left one day and came back to find a DO NOT DISTURB sign on our door. We didn't put it there and our room was not cleaned....I will NEVER stay here again. They do not cater to families only conferences and people staying for business type stays! This place is not worth the expensive price that comes with it!!! BOO Hilton Orlando!!! Your other hotels are far better.

  • Stayed: March 2013
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3  Thank Mom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 15, 2013

Dear Mom G.,
Thank you for sharing your feedback with us. We always want our guests to have an enjoyable and memorable stay with us. While we do cater to all types of travelers, flawless service and comfortable accommodations should be standard and consistent. I appreciate your comments on the housekeeping and service issues as this provides us an opportunity to address them and improve for all future guests. Thank you again for sharing your experience and we hope we'll have another opportunity serve you. Regards, the Hilton Orlando.

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Reviewed March 12, 2013

Just arrived from my Corporate Annual Meeting and boy was I impressed. One of the few times I can say I have NO COMPLAINTS. From the friendliness of the staff, to the gorgeous decor to the cleanliness of the entire resort. This place receives 5*'s from me. Room smelled fresh and was decorated beautifully. The main banquethall was amazing with plenty of space for our 1500 guests. The staff went above and beyond to make us feel special and pampered. Food quality and selection was great. David's bar offered great drinks and excellent food. All in all we will return VERY soon!!!!

  • Stayed: March 2013, traveled on business
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2  Thank canefan05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear canefan05,
Thank you for taking a moment to share your comments regarding your recent stay. I am happy to hear you found the hotel to your liking. We look forward to serving your travel needs at the Hilton Orlando should you return to the Orlando area. Regards, the Hilton Orlando

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Reviewed March 11, 2013

This is a very nice Hilton property.
I stayed for a business trip, but plan to bring my family here in October.
The swimming pools are amazing.
This is a very nice property!
It's connected to the Covention Center and within a close drive (3 minutes) to lots of great eating
places on International Drive.
I only ordered lunch here at the hotel, but it was delicious - don't know about how the food is in
all of the other restaurants that they have.
Very nice rooms!

  • Stayed: March 2013, traveled on business
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1  Thank ILoveToRoam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear ILoveToRoam,
Thank you for taking the time to write such great comments about your recent stay with us. We were so pleased to hear that you enjoyed your stay and we look forward to welcoming you back soon. Regards, the Hilton Orlando

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Reviewed March 10, 2013

The pool area was wonderful and the staff particularly attentive. Would definitely stay here again. My only hesitation is that the hotel is on a very small parcel, so you realize you are right next to the Convention Center. You don't get that "away from everything" sense of a resort - but if you need easy access to the center or the highway -- it is perfect. Nice area of Orlando with good facilities, restaurants nearby without the crazy traffic.

  • Stayed: February 2013, traveled with family
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Thank trvlngator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear Trvlinggator,
Thank you for your recent stay with us. We were glad you enjoyed the hotel and we hope to see you again real soon.
Regards, the Hilton Orlando

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Reviewed March 7, 2013

I was attending a convention and appreciated the closeness to the convention center and the clean comfortable rooms. However the 14.95 per day to connect my lap top and another 14.95 to connect my iPad was excessive. Free wifi has been available at every Hilton or hampton inn I have stayed at before - what a money grab. A nice hotel but a bad taste has been left.

Stayed: February 2013, traveled on business
2  Thank santraveller9212010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded March 18, 2013

Dear Santraveller9212010.
We read with pleasue and disappointment your recent posting on Trip Advisor especially the charges you incurred with WiFi. Had you opted to purchase the Resort Charge ($20.00 per day) you would have received:
**Unlimited guestroom high speed internet access (thus eliminating the $14.95 charge for each device);
**Unlimited local, toll free and domestic long distance calls,
**Complimentary 24 hour fitness center access
**Complimentary recreation activities & equipment
**A 15% discount on food & Beverage at Hotel restaurants and bars (excluding taxes & gratuities). The Tropics Grill and Bar is excluded from this offer.
We understand that there are hotel/motels in the area that may not charge for WiFi but we are competitive with the other Resorts in the Orlando area. We are always listening to our guests and appreciate your candid feedback. Thank you again for choosing the Hilton Orlando. We hope to see you back again soon. Regards, the Hilton Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range: $129 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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