This Hilton is fairly new & is a very nice hotel. It has a great pool area with a lazy river & water slide , mini golf , volleyball , basketball, out door fire pit and more. The reason I gave it a 4 out of 5 is for a few reasons. Hidden charges , small maintenance issues , & breakfast. First our tv would not work with the remote. Maintenance came 3 times in two days to fix it. They said it was something in the tv programming. They would reprogram the tv then when you turned it off later , it wouldn't work. Still wasn't working on day 3/ checkout.. Being winter it was chilly & we turned on our heat when we checked in. Came back late after dinner & parks & it was freezing in our room still. Again maintenance came at 1am & said they forgot to program the heater for winter. Total in 2 night stay we had maintenance in our room. The last thing on the tv story , the worker apologized for the tv problem & said pick a movie , it's on them. We did , then 45 minutes into the movie the lodge net went out. So much for that! Next day $19 charge for lodge net! I called & said what's up? They said the lodge net went out last night so they'd remove the charge. I asked how many other people we taken for a movie without them taking it off knowing the lodge net went down! Seems like they just let charges ride at customers expense? When I checked out I mentioned our stay , they then said for the trouble they'd take my resort charge of $20 a day off. I said thanks for taking off a charge I didn't even know I had. The resort daily charge is not clear nor is it listed in your room rate. I'm sure somewhere in very fine print , it's says it somewhere. So between parking & resort fee ad $35 a day to your final bill. & last breakfast. It was ok but $22 for a buffet is ridicules. $ $70 for a family of 2 adult 2 kids is out of hand for what you get. all in all the hotel is nice , the staff is nice , but that $100 rate gets you there then the rest falls into place. I would stay again as clean & nice is the most important thing to me. They just have a few bugs they need to work out I guess.
- Official Description (provided by the hotel):
- Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Orlando Hotel Orlando