After browsing many states and hotels and entertainments, we decided to visit the Sunshine State to celebrate our 1st anniversary. While we were in Florida, we stayed at the Hilton Orlando based on the reviews that we read. When we arrived at the hotel, we got upgraded to the club level with a pool view (wish there was a balcony). The lounge offers great continental breakfast with many selections. They also offer snacks around 1 and then some appetizers at 5pm. When my husband approached Dung in the lounge around 12pm and would like some cookies and he asked what kind of cookies my husband would like, my husband is a big fan of chocolate chip cookies and Dung gave my husband a plate full of chocolate chip cookies. When we went back to our room, the key didn't work so we went back and Dung was gladly to help us with the key issue. The following day we went to get some tan at the pool and when we got back to our room, we noticed there was an envelope and a big plate of chocolate chip cookies. My husband opened the envelope and it was from Dung. He wrote a personal letter to congratulate us on our 1st anniversary. I was in shock because we didn't tell anyone. My husband said he put in the reservation when booking it so when Dung fixed the key, he might saw it and decided to surprised us. Many hotels offer almost the same amenities from one another but Dung's attention to detail is how Hilton Orlando differentiates to the other hotels. We stayed there for the weekends and Dung always say "Good morning, how are you?" not only to us but to all the guests that came in. Gislaine is also very helpful whenever we needed something, she would gladly get them for us. Dung and Gislaine seemed like the perfect workers in the lounge. We hope the Management would recognize them for taking great care of the guests. We were also in love with the pool (they offer amazing handmade pizzas and pitcher of specialty drinks) and we would definitely be back to this hotel whenever we're in town just simply because of Dung, Gislaine and the amazing pool! Thank you Dung, Gislaine and the Hilton Orlando :)
- Official Description (provided by the hotel):
- Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more less
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- Also Known As:
- Hilton Orlando Hotel Orlando