We went for a couple's weekend getaway from the kids and could not have picked a better property for our stay.
You may have noticed that this is only my second review here on Trip Advisor, but let me assure you, we have been to Orlando many times. However, this was the only experience that made me want to sit down and take the time to write a review here on Trip Advisor (though I lurk here frequently and have read EVERY review on this hotel prior to our leaving). We were initially apprehensive being that in the past we have always stayed on Disney property. We have stayed at many resorts ranging from the Value resorts (All Star Movies, Pop Century), to the Moderate Resorts (Port Orleans FQ and Riverside), and the Deluxe resorts and DVC properties (Animal Kingdom Lodge, Beach Club Villas, Polynesian, Wilderness Lodge and Old Key West) however NONE of them compare to the amazing experience we had at the Hilton Orlando.
Being that we were going without the kids this trip, and the fact that we wanted to do some other Orlando area things besides Disney, we chose this hotel based on the reviews here, and the fact that it looked like it had an amazing pool area and relaxed atmosphere (relaxing being a top priority for us). We were not disappointed!
The room was clean, the bathroom was a good size (with a shower with quick hot water and good pressure), fluffy duvets and lots of pillows, a convenient mini fridge built into the dresser (a safe as well behind one of the drawer fronts) and an accurate room temp control. We went to David's for dinner a few times (see my other review) but canceled our reservation for Spencer's because we could not tear ourselves away from the pool!
I have seen a ton of reviews here complaining about the added costs of this hotel and would like to address those. First of all, yes it is $13 to self park. The garage is secure, covered (or uncovered if you prefer), and has convenient access to the lobby. We never worried about our car. We also valet parked when we first arrived. Yes, it is $20 a day for this, but they bring your car within 10 min, have a text number you can use if you prefer, and are courteous and prompt. They even had a huge law school graduation going on at the convention center so they had a packed lot that was very chaotic, and still they got our car there within the 10 minutes we were told (with a smile!). Worth every penny of the valet charge or the self- park charge. If you have ever left your car overnight in an unsecured hotel parking lot in the middle of Orlando you know what I'm talking about. The peace of mind is a relief (incidentally we paid $14 to park at Sea World for only 4 hours!).
Second, the charges for internet. Almost all the deluxe hotels charge between $10-$15 per night for internet access (including Disney) but if you don't want to pay it I suggest you talk to your cell phone company about a tethering plan and use your phone if possible. In any case, this charge is expected. For some reason everyone thinks that if you pay these prices EVERYTHING should be included. It isn't, and if that is what you are looking for I suggest going to an all inclusive resort. Your nightly rate is paying for the room, resort feel (attentive staff, pools, lazy river, gorgeous lobby, etc.) and the overall atmosphere of a deluxe resort that you don't get at the places that give you the free wi-fi. Prices for the Bistro and for David's were typical of Orlando food inside of hotels and resorts, but there are many places within walking distance if they are too much for you.
I'm sure everyone knows by now, the pool is just amazing and Tropics Bar is great! Expect the same prices here ($5-$7 for domestic and imported beer, $10 for mixed drinks, and food ranges in price of course), and it is all delicious. We were not disappointed by the pool at all, and saw many kid's enjoying S'mores by the fire pits. Bathrooms were extremely clean out by the pool which is a feat in itself. Quiet pool is VERY quiet with it's own hot tub and separate cabanas are available. Regular pool is quiet during the week but picks up on the weekend. We never had any problem finding somewhere to sit though. On Saturday there was live music which was great, and there was someone doing air brush tattoos, hair wraps etc. on both Friday and Saturday. We did enjoy the cabanas (AMAZING!!) and we had wonderful friendly servers. Andrea at the pool made our visit very special by going out of her way to make our pool time an awesome memory Tropics servers Gayle and Caitlin took great care of us with smiles and went truly above and beyond what was necessary to make sure that we had everything we needed. Our visit would not have been the same without the wonderful staff we met out by the pooll. We left feeling like we were leaving friends behind!
5 minutes from Sea World, 10 minutes to Universal, only about 10-15 minutes to Downtown Disney, 15 minutes to Premium Outlets and 5 minutes to Pointe Orlando where there are more shops and places to eat. Really in the middle of everything Orlando has to offer.
Everything else in Orlando was “Ehh” but the Hilton Orlando really made our trip. We will be back to the Hilton Orlando except next time we might not leave the hotel at all!
- Official Description (provided by the hotel):
- Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more less
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- Also Known As:
- Hilton Orlando Hotel Orlando