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“Overcharged and Pool is very SMELLY!”
Review of Hilton Orlando

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Hilton Orlando
Ranked #51 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Chattanooga,TN
1 review
“Overcharged and Pool is very SMELLY!”
Reviewed July 29, 2011

The Rate we was charged was higher than what I agreed on, and the management team would not change it. Its asham they lost a great diamond member over $15 bucks! the rooms was way too small compared to other Hilton Prop.

My main issue was the Smell around the Lazy river!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelingon2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bedford, New Hampshire
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 29, 2011

I booked a Sea World package with the Hilton Orlando and it did not disappoint! The service from the check in process to the concierge to the restaurants was 5 star quality! I traveled with my 5 yr old son and husband and we had a great time. The pool area and lazy river were so much fun. We actually spent an extra day lounging pool side because my son enjoyed it so much so we didn't go to the waterpark! The pool was family friendly and also had the added touch of lots of seating and a great staff ready to serve at the pool bar/grill. My son said it was the best grilled cheese ever! There were always clean towels ready and available. If you are traveling without children there is also the option of the "quiet" pool which looked very peaceful. The concierge staff was extremely helpful in booking our shuttle to Sea World and they always went above and beyond to see if we needed anything else. The room itself was great too. It was clean and updated. A great flat screen TV, nice hair dryer and iron, etc. I thought we may get a lesser room because of the package deal but it was great. I would highly recommend this hotel to anyone staying in the Orlando area especially if going to Sea World, Aquatica, Discovery Cove since it is just minutes from the parks!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank g00sebump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 29, 2011

I was at this hotel during my summer vacation with my husband and my stepson. I was there for 9 night. Everything was perfectly for us. The room is nice and clean. The swimming pool is the best. We love to take lazy river there and my step son love the slider. The swimmingpool is very big and even they have many people here, it still have a lot of space for us. We will come back there again!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustnormalDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 28, 2011

Stayed there for conference and my company paid for my stay. Overall the room is clean, new and very nice. Pool area is awesome. But if you're going to Orlando for vacation and plan on going to Disney World/Universal Studio/Sea World, then there're other options available that cost about the same price but more convenient. Disney World offers extended magic hours and package deals if you stay in their resort. I would plan on staying at different resort for different days depending on where you'd like to visit. I believe this Hilton is close by to Sea World but then I didn't go as I was there for business. Walkable distance (about 15 minutes) to convention center, 20 minutes to 3 of my favorite restaurants --> Oceanaire Seafood Room, Cuba Libre and the Capital Grill!

  • Stayed August 2010, traveled on business
    • Value
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Helpful?
3 Thank bundan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa
Level 6 Contributor
170 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed July 28, 2011

I attended a conference at this facility and all the facilities I used were top-notch. While I did not stay at the hotel, I would not hesitate (except for price) to host an event here. The rooms including the lavatories were never dirty even at the end of a very busy conference. The pictures are accurate in the scale of the the ballrooms. I would expect many local people have wedding receptions and similar events here.

Stayed June 2011, traveled on business
Helpful?
1 Thank PAfamily07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somers, New York
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 28, 2011

Great property in Orlando. Every employee I encountered was smiling and helpful. Dinner in Spencer's was amazing - make sure you order the mac & cheese.
The pool area was great and made me wish I was visiting for leisure.
Will definitely stay here with the family the next time we visit Orlando.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank yankeegirl13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level 4 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 28, 2011

My husband and I attended a 3 day conference at this hotel and were very impressed with the help and efficiency of the staff. The rooms and facilities were beautiful and well kept. The pool facility made it seem as though you were at an island resort, not in the city of Orlando. The only negative is that they seemed to have a problem initially providing reasonable lunch services for a very large gathering, all of whom needed to eat at the same time. The selection was limited and more importantly not that good. However, they improved the situation by the second day.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mianoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando

Property: Hilton Orlando
Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando

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