Listen. I think I read every single review about this property prior to booking and was certainly nervous not having ever been...my fingers were crossed. Suffice to say, we loved everything about it. My two cents: given the many guests that stay here in one week - the elevators are fast as hell (two banks for the different floors - 8 elevators in total- 4 on each side)...the idea of waiting for one was never an issue or problem. Ever. The room service team/staff and their physical service was incredible - unbelievably so. They managed our expectations each time we ordered (and we ordered every day for lunch and dinner). They said it would be around 45mins-1hr yet the food always arrived early - within 30-40mins. Every single time. The lazy river (pool) and the smaller (separate) pool connected to their sexy slide is crazy, hella fun. My daughter must’ve slid down that slide at least 100 times - each day. She was happy to do just that everyday and, honestly, if she had her druthers - she woulda totally forgot about the theme parks and just remained in the pool. The food is really good by the pool as well as inside the hotel. The hotel is beyond clean, modern and bug free (no roaches or waterbugs even tho I know it’s Florida and it kinda comes with the territory!), the fridge in our room worked really well, the staff at the front desk is awesome; and again, the delivery staff/team is friendly and certainly about their business. The ability to utilize Uber is mad convenient and quick as hell. The shuttle buses were never on time (to and fro) but that was the least of our worries when Uber was always there within 5-7mins of requesting them. Overall, this experience was incredible. We are already planning for our next trip and staying anywhere else is not even an option. Thanks Hilton Honors! xo
