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Signia by Hilton Orlando Bonnet Creek
13 people are viewing this hotel
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$284
Fully refundable before Thu, Sep 28
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$284
Fully refundable before Fri, Sep 29
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$280
Fully refundable before Sun, Oct 1
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Traveler rating
5,548
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254
171
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Reviewed August 26, 2019
A beautiful property but beware of construction on 10th floor-VERY NOISY

My family stayed here as we had some time to kill after a Disney cruise. I used my points for a "free" night. After paying 34.99 for early check in(noon) and late check out(1p) for a total of $75, $50 to extend check out until 3 and $29 for parking my "free" night turned into $155 of charges before taxes. The best part is they don't notify you of the early check in or late check out request being granted. It's kind of hard to take advantage of if you don't have any clue you have it until you receive the final bill. The Harvest Bistro had an excellent breakfast and great service but also cost over $50 after tip for one adult and one child. Be aware there is construction on the 10th floor and very noisy drilling that starts early in the morning. DO NOT stay on the 9th floor!! We called to complain and they gave us 2000 points. I would've rather had a quiet room. With an autistic son it made things extra challenging. All in all a beautiful property but you will pay for it. My 27 hour stay including free room value of about 250 ended up costing almost $500. Don't know if it's that great. I can't believe they charge that much and do not have the decency to advise you of construction. I think for the amount you pay you should at least get that. The highlight of the trip was the maintenance guy that came to fix the air conditioning that wasn't working. He was very friendly and quickly changed both the thermostat and air filter

Date of stay: August 2019
    • Location
    • Rooms
    • Service
Ask toodlebug123 about Signia by Hilton Orlando Bonnet Creek
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WGTA, General Manager at Signia by Hilton Orlando Bonnet Creek, responded to this reviewResponded August 27, 2019

Dear toodlebug123, Thank you for your valued feedback. Our goal is to exceed your expectations by delivering outstanding service. I am disappointed we were not able to achieve this goal and would appreciate the opportunity to speak with you further. Should you have the time, please contact me at 407-597-3716 so that we can help restore your confidence in returning to our resort.

Once again toodlebug123, Your comments are valued as is your loyalty and we look forward to the opportunity to speak with you.

Kind regards,
Glen Winsor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2019
Fun weekend

Nice clean updated room. Staff was very friendly. Had a great time lounging by the pool. Had a DJ playing good tunes. Our bar server Ricky was really jumping and kept us supplied with food and drinks even though it was busy. Made for pleasen wekend

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Ask RchardC423 about Signia by Hilton Orlando Bonnet Creek
2  Thank RchardC423
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana H, Guest Relations Manager at Signia by Hilton Orlando Bonnet Creek, responded to this reviewResponded August 29, 2019

Dear RchardC423, Thank you for your five star review! I am so pleased you enjoyed your recent stay us! It is our goal with each guest to provide a memorable experience and the desire to return to property and I am thrilled to see that it looks like we were able to accomplish that with your stay.

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Reviewed August 26, 2019
Nice hotel, but costly resort fee and parking

Nice modern Hilton with all the amenities you would expect, but high resort fee ($45/night) and parking charges ($30/day) took the shine off the experience. Perhaps US visitors are more accustomed to the concept of a resort fee, but the idea that we should be required to pay an additional $40/night for 'complimentary' shuttles to Disney and towels for the pool takes the pi**. Shame on you Hilton - blatant profiteering by hiding the real price...

Room tip: Higher floors, overlooking back
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Ask 717PaulH717 about Signia by Hilton Orlando Bonnet Creek
3  Thank 717PaulH717
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WGTA, General Manager at Signia by Hilton Orlando Bonnet Creek, responded to this reviewResponded August 27, 2019

Dear 717PaulH717, Thank you for your valued feedback. Our goal is to exceed your expectations by delivering outstanding service. I am disappointed we were not able to achieve this goal and would appreciate the opportunity to speak with you further. Should you have the time, please contact me at 407-597-3716 so that we can help restore your confidence in returning to our resort.

Once again 717PaulH717, Your comments are valued as is your loyalty and we look forward to the opportunity to speak with you.

Kind regards,
Glen Winsor
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2019
Nada Front Desk

My girlfriend and I have stayed there a couple times and both times we had a fantastic experience. The second time which was a couple weeks ago, we stayed for a weekend by ourselves without the children. We had a wonderful time with great friendly service, exceptional dining and relaxation. I especially want to give special recognition to the front desk clerk that took extreme care of us and is the ultimate representation of customer service. Her name is Nada and the level of customer service that she provided was second to none. The way she took care of us and handled our stay, one might have thought she had been working there for a couple years when in fact she's only been there 3 months. Nada, keep up the good work you will go far in your journey. Thank you very much.

Date of stay: August 2019
Trip type: Traveled as a couple
Ask Joerwil22 about Signia by Hilton Orlando Bonnet Creek
2  Thank Joerwil22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana H, Guest Relations Manager at Signia by Hilton Orlando Bonnet Creek, responded to this reviewResponded August 29, 2019

Dear Joerwil22, Thank you for your five star review! I am so pleased you enjoyed your recent stay us! I'm thrilled to read your kind words for Nada, I will be sure to share your review with her, I know this will mean to world to her! It is our goal with each guest to provide a memorable experience and the desire to return to property and I am thrilled to see that it looks like we were able to accomplish that with your stay.

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Reviewed August 25, 2019
Great Hotel for a decent price and amenities

We chose this hotel because it was close to Disney Springs and the lazy river. We wanted a relaxing final day of our vacation before we left for home from our cruise. I will definitely choose this hotel if I stay in Orlando again or travel to Disney World.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Ask 647caseyg about Signia by Hilton Orlando Bonnet Creek
3  Thank 647caseyg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana H, Guest Relations Manager at Signia by Hilton Orlando Bonnet Creek, responded to this reviewResponded August 29, 2019

Dear 647caseyg, Thank you for your five star review! I am so pleased you enjoyed your recent stay us! I am thrilled you and your family had a wonderful time enjoying the pool and lazy river. It is our goal with each guest to provide a memorable experience and the desire to return to property and I am thrilled to see that it looks like we were able to accomplish that with your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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