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“Nice hotel, great value” 5 of 5 bubbles
Review of Hilton Orlando Bonnet Creek

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Hilton Orlando Bonnet Creek
Ranked #24 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice hotel, great value”
5 of 5 bubbles Reviewed June 7, 2010

We stayed here for 4 nights with small kids. The hotel is nice and new. It is not plush or posh; but clean, well run and a great value. We had a suite with Disney view for $300 / night versus $1,000+ for the same at the Disney resorts nearby. I rate the hotel 4 stars in terms of "luxury" with the fifth star for outstanding value.

The hotel is off Buena Vista Drive, within the "Disney property" and very close to Downtown Disney. It is a short drive to the parks. They offer shuttle busses, but we did not use them.

The kids loved the breakfast buffet and the pool. We found the staff to be friendly and very helpful, across the board. We are not demanding, but had no issues at all. That in itself is remarkable these days.

We have stayed at several of the Disney resorts (Animal Kingdom Villas, Beach Club Villas, Swan) and this hotel was better, imho.

  • Stayed June 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Florida_Family_Trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Nashville, Tennessee
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 4, 2010

This hotel is great. You will love the service. When we arrived we were greated at the car, our bags were taken and delevired to our room. Check in was smooth ,our room was ready, we were gave all the park times printed out along with shuttle service. We had a disney view room. Our room overlooked the beautiful pool and golf course. nice bathrooms, very clean .Flat sceen tv's, digital thermostat for air. Nice comfy queen size beds

We ate at harvest bistro, kids 12 and under eat free with a adult. The buffet on fri-sun is great just about what ever you would like to eat. The pool has a huge lazy river that my daughter loved, float rentals, lounge, bar, and a super slide. In the lobby you have free wireless internet service. A great lounge area with a bar but is also kid friendly.

My wife enjoyed a day at the spa. You are wisked over to the waldorf astoria where you can relax at the spa. 1hr massage and comes with unlimt use of steam room, sauna, whirlpool, and showers till closing. You could go to spa that morning and return that afternoon.
Disney transportation is great, all the disney parks are included you will ride a charter bus that runs every 30m from 8am-1150pm. and use of disney transportaion is free also like the monorail. Carlos is the best bus driver at disney, he knows everything about disney. jenen and shirley are great also.
The golf course is beautiful. It is rated in the top 10 for new courses. the service is remakable. You ride the shuttle cart to the waldorf. You will never have to touch your clubs until you play. your cart has a 12*6 gps , a cooler that is loaded with ice and water,damp towles to clean your clubs on the cart, tees divot tool. Your clubs ae cleaned for you at the end of the round.If you like playing in the eve. it is the cheapest about 45eve and 75 morn. and that includes a great range with pyrmid balls stacked. taylormade. huge putting green.
When you use the waldorf astoria services you will only travel maybe a 100yds they are both own by the same company.If you have kids stay at the hilton. it's more kid friendly. (IMO)
They also have a conference floor. I printed out my return flight tickets .Thats great.
This hotel is the best hotel for the money and right in the middle of disney world!!!!!!!!

  • Stayed May 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bigwill1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2010

I have no complaints. My #1 priority staying at a hotel especially with babies, that there is a place open 24 hours to have access to milk/snacks which would be the Harvest Bistro, not to mention their excellent food and saving $$ for food which kids eat free. The hotel is huge so there is a lot of walking but there is nothing else you need and room service is excellent, very fast and friendly.

  • Stayed May 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carmie07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 3, 2010

We decided to include one day at Disney's Magic Kingdom while visiting my parents in Lady Lake, FL. We cashed in our Hilton points for a one night stay and upon arriving, we immediately booked for a second night. The hotel and grounds are beautiful, the staff is very professional and accommodating. They sent us two complimentary fruit baskets as a "thank you" as my husband is a frequent Hilton customer, nice touch.

The location is great! We used their shuttle service to Magic Kingdom, very efficient service and professional. When we were tired of Disney, we had many shuttle time options to choose from and by 2:20 we were on our way back to the hotel. Side note: the shuttle is direct to Magic Kingdom from the hotel, on the return, expect 3 other stops, one being Epcot. We felt as though we were as close to Disney without paying the higher costs of the Disney Resort hotels.

The pool was wonderful, both lazy river and the water slide was used by all of us. We had a wonderful top room with a view of the fireworks show that Hilton put on. All in all a great experience. We plan to stay here again in the near future, my mother would love to play a round of golf at the neighboring Waldorf resort.

  • Stayed May 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bonaire11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 1, 2010

My husband and I booked a night just for a quick "get away" and we were treated to outstanding customer service from the time we checked in at the front desk until we left late the next afternoon. The staff was quick to offer anything and everything available to make our stay more enjoyable at no extra cost to us. The hotel was beautiful and clean and our room was outstanding. The on site retaurants featured gourmet selections from all price ranges. The pool area uncluding the lazy river made the afternoon relaxing and it was fun to watch the outdoor pool movie from a lounge chair or pool raft. What really made this trip memprable was the over the top customer service offered by the entire staff.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kfunsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
273 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
5 of 5 bubbles Reviewed May 31, 2010

I've tried to be loyal to Hiltons in the past few years staying in them in five continents. But it's really hard. Many of Hilton's properties date back to Conrad's days in the 50s and 60s. They're very old buildings that have not aged well. They've all been renovated, but still lack the sparkle of the promise that the Hilton brand makes. Service also is usually lacking.

This hotel(Hilton Bonnet Creek) is less that a year old. It's well designed, warm, friendly and professional. Here are some of the highlights I experienced:

-- Quick, friendly check in. Thanks to "Howell" (starts with an H) for finding creative solutions.

-- Friendly bellman and valet. They remember you and greet you with a smile. When you check out they leave you a hand written note thanking you for staying there.

-- There's no club level (dings for that) but the breakfast is free if you're an HHonors member. Lots of choices. Nice environment. Super friendly people. The guy who makes omelets was fast and dealt with the line with a smile the whole time. There's also a guy making waffles and pancakes.

-- Lobby is large and nice with a bar in the back. It opens onto a porch overlooking the view. Fantastic place to relax -- especially after rainfall.

-- Pool is one of the best at a hotel in Orlando. Definitely a place to bring kids. There are plentiful chairs and the staff take chairs away if they haven't been occupied for an hour (huge plus). There's a slide and a long lazy river. The wait staff poolside are incredibly friendly and appear to be happy doing their jobs -- not like a lot of hotel pools.

-- There's a coffee shop in the lobby. Unfortunately, they don't have gelato or ice cream.

-- The Italian restaurant, la Luce is a fantastic place with lots of creative flavors.

-- The rooms are well-built and very sound proof as compared to the average hotel.

-- Hotel is right next to the I-4 exit so it's very easy to get in and out -- much easier than Buena Vista.

-- It's near all the parks and close to the other amenities nearby.

I highly recommend this place and will definitely go back.

Hilton, please get this manager to train your other hotels!!!

  • Stayed May 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank angmohgao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 28, 2010

I booked a two night stay in a Disney view room for my family and me. We arrived early at check in and were told there were no rooms available - fair enough. The desk clerk took my number and said they would call me, which they did, although not until 16:30 which was slightly disappointing.

The hotel is very new and as you would expect everything is in great shape. The rooms are fairly spacious, well decorated, and have nice modern bathrooms and a large flatscreen TV. However, as I mentioned, we booked this room (and paid extra) for the Disney fireworks view. You can technically see the fireworks from the room, but the room faces southwest, and the fireworks were in a northwest direction so they could only really be seen by pressing the side of our faces against the window and looking to the extreme right. This will be the same for pretty much everyone booking a similar room, as the ones on the other side of the building have no Disney view at all. That said, on the whole the view was good, overlooking the golf course and pool complex.

Broadly speaking the location is excellent, right in the middle of Disney country and almost opposite Downtown Disney. There are shuttles to the parks and many other dining and entertainment options nearby.

The biggest asset to this hotel is probably the pool. There is a zero entry "beach" style section, and a great lazy river. There is also a waterslide in a seperate pool. You can also take the walkway adjacent to the golf course to the sister property, the Waldorf Astoria.

There are a few options for drinking and dining, from a coffee shop to a couple of more upmarket bars and restaurants.

We ate buffet breakfast at the restaurant, which was great. An expansive collection of choices, all well prepared and presented.

Overall, this is a good hotel. I really wanted to love it, and it has all the ingredients to be great, but there are a few minor issues that bothered me. Firstly, the parking was $12 per day - almost the same as parking in Disney. Once again, this seems like an easy way/excuse to generate some adidtional revenue out of being near to Disney.

Internet access was not free - I know thats the case with most full service hotels but that doesn't make it right. If Hampton Inn and the like are giving free internet then why aren't Hilton?

I was also a little disappointed by the front desk staff. This is purely a personal complaint but as a Hilton Honors Gold member this is the first hotel where I have really had to fight to get the amenities I was entitled to, and my enquiry about the availability of an upgrade was met with a shrug.

This isn't a bad hotel. It's actually a good one, but I was left feeling that it really should be better...

  • Stayed May 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Quagm1re
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Bonnet Creek

Property: Hilton Orlando Bonnet Creek
Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Orlando
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
Official Description (provided by the hotel):
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,001 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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