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“A perfect honeymoon !”

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Hilton Orlando Bonnet Creek
Ranked #24 of 342 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed May 31, 2014

We stayed here as the second part of our honeymoon having visited New York for the first time. The reviews were excellent on here and we were not disappointed. Very helpful and attentive staff ensured our stay was very comfortable. The surrounding areas are stunning and tranquil. Hotel facilities are top notch we had breakfast everyday lots of choice and omelettes cooked fresh to order. Beech (pool bar) served great snacks and nice cocktails (non alcoholic) which were refreshing. Lazy river was fun and pool large enough. Hot tubs also a nice touch. Plenty of sun beds we had no trouble finding vacant ones on our stay plus free beach towels for the day was helpful. Free shuttles to Disney too I must add concierge staff were very friendly and helpful nothing was too much trouble. Check in staff were awesome they arranged a free taxi and return when my wife needed medical attention. We had complimentary bottle of Champagne an choc strawberries off Jonny for our honeymoon which was amazing an other little touches from various staff members which made us feel special an welcome. Overall a very memorable stay so much so I ve decided to write my first ever review on here - it was that good. You cannot please every single guest but this was a perfect hotel for us thanks to all the staff for making it memorable we hope to return one day !!

  • Stayed: May 2014, traveled as a couple
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Thank Garth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica I, Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded June 2, 2014

Thank you very much for your fantastic review! We have shared your wonderful comments with our staff. We are so happy you enjoyed your time with us and hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,564 - 3,570 of 6,234 reviews

Reviewed May 30, 2014

Unfortunately we stayed at this property Saturdays and Sunday night over Memorial Day weekend. Little did we know that all the children soccer players of the world would be staying there as well. There apparently was a huge soccer tournament at some Espn center around there. Kids were everywhere, but especially at the pool. We had a three year old and one year old with us and it was almost impossible to feel safe in the lazy river, it was wall to wall people moving at a fast pace. Get a lounge chair? Lots of them out there, but don't count on getting one if you didn't put your towel out there to save for yourself at 7:30 am. We of course don't do that since it is rude to tie up a chair for an entire day without fully ultilizing it. They should put a stop to this, especially when the hotel is fully booked as it was. We made reservations three months in advance. My son booked a room and we did as well. We asked in our reservation that the rooms were next to or near each other. We called the week of to again make sure they honored this request. Of course they didn't. It was even worse. We could barely get in the drive in the front of the hotel to check in. Cars were everywhere . We had to wait in our car forever listening to the valet continuously tell us where to go. Of course we had two children in need of naps with us. Of course our rooms were not ready. People were sitting everywhere waiting for their rooms. We had to wait 1 1/2 over the allotted check in times for our rooms which weren't even together! We had to ask for some sort of compensation. They said they would not charge the $22. Resort fee for that day. Little compensation considering the bedlam that was going on in the hotel! Of course they didn't take it off our bill once we got it, which required us getting frustrated in having to deal with the front desk yet again. Our room had a connecting room door and we could hear entire conversations through to the room next to us. My son did not have this problem, so perhaps it's just the connecting rooms? Nice looking property, but with all the hotels in the area, I'd definitely try someplace else!

  • Stayed: May 2014, traveled with family
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2  Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica I, Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded June 2, 2014

Thank you for taking the time to review our property and provide us with valuable feedback. We do apologize for the experience you had by the pool as we do hope all our guest have a enjoyable and relaxing experience. We have shared your comments with the management team and hope to have you back with us soon to show our true service.

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Reviewed May 30, 2014

Room was clean, staff was very helpful, front desk fast check in, great place to relax, you can see the disney fireworks show from your room. Our family lives near by and they came to the resort, enjoyed the lazy river pool, drink and food service at the pool was very good, staff very helpful. The hotel provided Hilton Honors members with a special Memorial day breakfast and evening fireworks display, complete with Champagne and a lavish food spread. We will return to this resort again and again

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank frankr249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Provided the right time of year is selected (avoid peak USA holiday dates such as Easter, Memorial Day etc much like at any other Florida hotel in the Disney area), this is a fabulous hotel. The pool facilities are excellent with a lazy river although it is a shame the hotel do not provide rings, unless you count selling them to us. It is joined to the Waldorf Astoria where we have also stayed and while the rooms are decorated more simply they are a good size. However the shower is not great, a good size but a definite lack of water pressure.
Service in the Hilton bar area is fabulous and requests for off menu drinks were always accommodated with a smile. We love the seating area outside the bar overlooking the pool where movies were shown on certain nights. There was a good entertainment menu so to speak for children. Zeta had a good value early bird taster menu and the food there in General was good value for money. If you want more refined surroundings the Peacock Bar at the Waldorf does a good range of snacks, including lobster and fillet steak options in the form of sliders and rolls at very reasonable surroundings. For a treat the Bull and Bear is excellent, great service and really good food, although not the best steak I have ever eaten as others suggested it would be! Their creme brûlée was incredible though and by UK standards the size of it was huge.
Will I go back?
More than likely but definitely not in the peak Of USA holidays or should I say vacation time, a mistake we made a couple of year ago. Quite simply Florida hotels tend to have a lot of rooms relative to pool and sunbathing facilities which when the hotels are full reminds me of Spanish hell with everyone competing to get a sun bed.

Room Tip: A high floor, this gives you a better chance of a good view without paying for it.
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  • Stayed: March 2014, traveled with friends
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Thank Ithica8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

This hotel is one of the best in all of Florida and the entire Hilton Chain in the US. I stay here a dozen time during the year, since the day they opened. The staff at Hilton Bonnet Creek in 100% the best there is, they always make me feel like family. I would recommend this Hilton to everyone.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica I, Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded May 31, 2014

Thank you for sharing your very kind words about our property and staff! We appreciate your loyalty with us and excited to have you back with us soon!

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Reviewed May 29, 2014 via mobile

This is a beautiful hotel for those not wanting the full on disney experience but wanting to be close enough to make visiting the parks easy. It provides regular and comfortable shuttles throughout the day and night to the parks and downtown disney. The rooms are modern and spacious and the pool area is amazing with its lazy river and free towels. There is kids entertainment around the pool which we didn't get to use and pool films at the weekend which was lovely for the kids. Kids eat free in the harvest bistro for breakfast and dinner and the breakfast buffet was plentiful and delicious. Everything is fairly expensive by US standards but not crazily so. However, please make sure the hotel is not accommodating the families from a Disney soccer tournament which is close by when you visit. What was a lovely relaxing experience turned into something out of the Wild West! The hotel was at full capacity over the weekend and it clearly couldn't cope as there were hour long waits for dinner, half hour waits for breakfast and 15 minute waits for the lifts!! But the worse part was the unruly behaviour of the young guests - why their parents were allowing them to run wild, screaming and shouting around this beautiful hotel was beyond me? Their families were leaving towels on every sun lounger and chair around the pool so no one else could get a look in and the harvest bistro was so noisy you couldn't hold a conversation at breakfast! It was hell! After they all left, the hotel returned to normal and we enjoyed the remainder of our stay. I would definitely return but would check ahead to see who is staying there!

Stayed: May 2014
Thank nancynoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Expecting a nice upscale resort experience, our quest for a quiet, restful weekend was rudely interrupted by hundreds of kids running, screaming, throwing and kicking balls. The pool was overcrowded and dirty. Will definitely not stay there again.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Janis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Orlando
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
Price Range: $172 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1009
Official Description (provided by the hotel):
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,009 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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