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“Excellent Hotel in World Disney World area”

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Hilton Orlando Bonnet Creek
Ranked #20 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed December 30, 2013

We really enjoyed our stay at Hilton Orlando at Bonnet Creek. This is a beautiful hotel, our room was clean, had two queen beds (we were 3 adults) and a beautiful view of Downtown Disney.
The hotel staff and restaurant staff were great. During our holiday trip we only took breakfast at the hotel and it let me tell you really good breakfasts.
Definitely I will recommend this hotel to my friends. Good work by Hilton Hotels

Room Tip: Ask for high floors
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  • Stayed: December 2013, traveled with family
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Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear Jose D,

Thank you for such a fantastic review! We are delighted to hear you had such an enjoyable stay and thank you for your recommendation. We look forward to welcoming you back for another great stay!

Best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,070 - 4,076 of 6,466 reviews

Reviewed December 30, 2013

The location of this hotel is perfect for a Disney vacation! Not enough can be said about the pool and the entire pool area, the lazy river is wonderful! It seems to take about 15 minutes to get one full trip around the river, along the way the kids can get out and go on the slide too. Don't use the valet service, it is under staffed and takes way too long for your car to arrive, the self park is convienent. If you ask for a room overlooking the fireworks you can see both Epcot and Hollywood Studios at night.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear John K,

Thank you so much for sharing your feedback regarding your recent stay; we have shared your comments with our team! We hope to welcome you and your family back for another great stay!

Best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

Great location!!! This is an awesome hotel the service, amenities, pool, food and cleanness was excellent. I would like to say thank you to all the staff that made our trip a great experience. Thanks!

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Nanette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear Nanette D,

Thank you very much for your fantastic review! We are delighted to hear you had such an enjoyable stay, and on behalf of the team at the Hilton Orlando Bonnet Creek, it was our pleasure to welcome you! We hope to host you as our guest again soon!

Best,

Report response as inappropriate
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Reviewed December 29, 2013

We really enjoyed our stay at Hilton Orlando at Bonnet Creek. The hotel staff, concierge, house keepers and restaurant staff were great during the holiday trip. We stayed at Disney Resorts before, but found the Hilton Orlando a better overall experience.
We enjoyed the hotel's complimentary transportation to and from Disney theme parks. We're delighted our buses arrived and picked up as scheduled.
Another plus for adults is access to the Waldorf Astoria's Golf Club practice facility. The amazing staff gave tips on improving body stance and gripping irons. Golf equipment was complimentary, too. It was a blast driving and putting on the range!
For kids, they prefer Hilton Orlando's lazy river pool with waterslide. It was the bomb along with outdoor movie nights.
Last, hotel location was 45 min.-1 hr from JFK Space Center in Orlando through a tour service. It's not to be missed and has great educational value for all. In closing, an unexpected hotel charge was the resort fee, but it paid for itself with complimentary buses. (Cabs charge a similar rate or more)

Room Tip: Higher floors facing Epcot / Magic Kingdom for daily fireworks viewing.
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  • Stayed: December 2013, traveled with family
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1  Thank ChakChel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear ChakChel,

Thank you very much for taking the time to review your experience with us! We are so happy you enjoyed your time with us, and were able to enjoy some of the amenities we offer our guests. I hope to see you again soon!

Best,

Report response as inappropriate
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Reviewed December 29, 2013

I requested a room on a high floor but was given only the 3rd floor. Nice room tho. Pool area is great. Valet was very efficient.. Enjoyed going over to the Waldorf and having dinner at the Bear and Boar...outstanding place that is.

  • Stayed: December 2013, traveled with family
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1  Thank GatorBearBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear GatorBearBob,

Thank you very much for such a wonderful review! We are delighted to hear you had such an enjoyable stay, we look forward to welcoming you back soon!

Best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2013

We spent there 3 nights in August 2013 with our kids aged 7 and 10. Hotel is very recent, rooms are very nice and perfectly clean and the rates are very, very correct. The lagoon pool is fantastic for kids and adults with a water slide and a super lazy river ! You can also enjoy movies at night… while swimming. Restaurant is ok and prices are not exaggerated, you can eat on the terrace, which is nice as the air conditioning make the inside a little bit cold… There is a desk when you can arrange your ticket for the Parks and a rental car station. Overall, a perfect choice when staying in Orlando.

  • Stayed: August 2013, traveled with family
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Thank scoubidou71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded January 1, 2014

Dear Scoubidou71,

Thank you very much for taking the time to share your recent experience with the TripAdvisor community! We're thrilled to hear you had an enjoyable stay, and we look forward to welcoming you and your family back for another great time!

Best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

It would be alright if you have your own transport and want the Disney experience without the full Disney accommodation costs.
However if you don't have your own transport, this place is quite isolated.
The restaurants are quite pricey.
gratuity is automatically added even for the Christmas buffet and boy, if you have breakfast vouchers, forget the service.
Room service has 22% automatically added which includes 5% administration fee PLUS a $3 room service fee.
Advertises access to the Waldorf facilities but bike hire is $15 per hour and walkers and joggers are NOT allowed access to the jogging route during the golf hours ie 7am until dusk.
So there are quite a few hidden add-ons.
Also we found the concierge staff confusing - it became a running joke for us that we were told different information every time we asked.

  • Stayed: December 2013, traveled with family
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1  Thank Shooey66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia A, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this reviewResponded December 29, 2013

Dear Shooey66,

Thank you for your recommendation and constructive feedback. We try to be very cost conscientious as we consider amenity prices and rates, without sacrificing quality or service. I have shared your feedback with our team and hope you'll consider us for a vacation next time around.

Best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Orlando
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
Price Range: $201 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1009
Official Description (provided by the hotel):
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,009 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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