My family (wife and two year old) and I stayed at the Hilton for six nights (Sat-Fri). Our overall experience was positive with a few minor annoyances.
Reception and Check-in: We were greeted politely by the valet and the bellboy helped with our luggage from our car. Check-in was very quick and the lady at the front desk was very friendly a gave me a basic rundown of the property and explained my HHonors Gold benefits. Upon arriving to our room we waited longer than expected for our luggage to arrive.
Room: We booked a room with a king bed on a high floor away from the elevator with a view facing Downtown Disney. The room was a good size for the three of us. The bed was comfortable. The A/C worked well and was very quiet. In fact, the room was so quite at night that I wound up turning on the vent fan in the bathroom for some white noise. The wifi in-room worked for the most part. I had connectivity issues one early morning (4am) so I wound up using the 4G connection on my phone. We had the room cleaned three times during our stay. They did a good job. I could tell the toilet was definitely cleaned because the fingerprint I left on the chrome lever was wiped off. The lack of a tub in the bathroom did make bathing the little one a bit of a challenge.
Pool: My family and I loved the pool. Especially, my daughter. The beach entry section of the pool is great for the little ones to gradually get comfortable with the water. The lazy river was really fun. We did not opt to buy the inner tubes which I feel should be available to borrow for free as a guest. Also, the pool is on the west side of the hotel so you won't get sun until later in the day.
Dining: The only meal we had at the hotel was breakfast. As a Gold HHonors member I was given vouchers for free continental breakfast every morning. This did not include the hot stuff ie. omelets, sausage, bacon. That was an extra $6 which isn't a bad deal but would it kill Hilton to include it as a Gold member? The full breakfast buffet is $25 without the voucher. We had a different server every morning and most of them were very friendly. We even got free upgrades to the full breakfast on three of the five mornings we ate there. The cooks at the omelet station very easily accommodated my daughter's dairy allergy.
Parking: We opted for the self-parking at the parking structure adjacent to the hotel. It's $17 a day (tax included). I found that spots were only difficult to come by on the weekend. There are even spots designated for electric cars with charging stations. Be careful when driving in the structure. I'm very experienced with parking garages in NYC and Philadelphia and the people in NY and PA drive a lot safer in them than those at the Hilton. I thought I was watching the filming of the "Fast and Furious: Tokyo Drift" featuring the employees of the Hilton.
The miscellaneous: The lobby area has computers you can use to print out boarding passes but they don't have a web browser if you need to print out tickets to theme parks. Those have to be printed from the FedEx center downstairs where you are charged per minute to use the PC and then an additional fee per page that's printed. I've never stayed at a Hilton before so perhaps this is the standard but I was a bit annoyed.
Although not required I would recommend renting a car for a least a day to get some groceries and snacks and to explore the area. There is a Whole Foods, Walmart and Publix within a 10 to 15 minute drive of the hotel. My recommended nearby restaurants are Roy's for fine dining and Sweet Tomatoes for casual dining in Apopka.
I booked this hotel because of it's positive reviews here, the pool, and it's proximity to the Disney properties. The hotel certainly met my expectations despite the minor issues I mentioned. If I chose to stay off the Disney property on my next visit to Orlando I would stay at the Hilton again.
- Official Description (provided by the hotel):
- Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,009 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more less
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- Also Known As:
- Hilton Orlando Bonnet Creek Hotel Orlando