Upon arrival, we had a seamless checkin, everyone was incredibly friendly and helpful. The lobby, pool and room were very modern and just the right atmosphere (albeit it's in Disney) meaning not chaotic or overcrowded at all and the room itself was very well appointed and nice with heavy doors that block out noise! The pools were great with one of them being meant more for the little children who could hang out in the graded shallow end in water or play in a foot deep pool with no nervousness. The water didn't smell over chlorinated as it did at another Disney hotel that was inundated with families and kids. We ordered food at the pool and was told we had to hurry and eat it bc the birds would attack it. One of the dishes (don't order the yummy sounding nachos) was terrible. We told them and they did nothing. As service oriented as they'd been this was disappointing and then they charged us for it w/ no resolution. The bathroom was probably one of two things I was disappointed in the most - shower head was 10 ft high and the water sprayed everywhere bc it was so wide and the magnifying mirror ( which was a surprise) had not been cleaned and had other's lashes and brows on it. The second thing was of all the details they didn't put it room blackening shades like everyone else has. It looks like it but there are two boxed areas where light comes in...why?!?! We'd still come back but would be aware of the minor issues.
- Official Description (provided by the hotel):
- Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,009 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more less
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- Also Known As:
- Hilton Orlando Bonnet Creek Hotel Orlando