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Hilton Orlando Bonnet Creek
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Reviews (6,558)
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4,314
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All reviewsharvest bistrola lucelazy riverdisney parksdisney viewkids eat freepool areabeautiful hotelbreakfast buffetlobby barself parkinggreat poolresort feehollywood studiosthe busnear disneyzero entry
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4,722 - 4,727 of 6,558 reviews
Reviewed April 17, 2013 via mobile

Lazy river and pool accommodations were awesome.

Wonderful room, view, service, food, and the staff used my first name when talking to me! That was refreshing!

One thing to improve is the access to the gym. The first morning I stayed, I had to go back to the lobby to get my card activated to enter. I did specifically mention while checking in I was interested in the gym. It seemed to be the joke of the gym - everyone was in the same boat. The second trip someone had placed a towel in the doorway.

Loved my stay otherwise!

  • Stayed: April 2013
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Thank Linda2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

My husband and I recently stayed here for his birthday and couldn't have been more pleased. From the wonderful customer service we received at reception (where we were offered a Diamond upgrade and were given a beautiful and spacious suite overlooking the golf course and pool) to the cheerful and accomodating attitude of the waitress in the lobby bar and the porter who delivered our bags. This resort truly made our stay memorable. It is a beautiful property that allows you to take advantage of the beauty of both the Hilton and Waldorf properties while not having to pay a Waldorf price. Well done, Hilton :)

Room Tip: Ask for a room on a higher floor that allows a view of the back of the property. You'll have spectacular views of the golf course and pool. Also, inquire if they have a room that faces Disney so you'll be able to see the fireworks in the evening.
  • Stayed: April 2013, traveled as a couple
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

Nothing could be said for all Virgin holidays did in preparing our trip. The hotel was excellent and Florida team helped us prepare in the weeks before our arrival in adding a couple of extras.
Our only disappointment was that apparently we should have a rep on site from time to time to help with any concerns. As we had problems as we had not received our welcome pack at the airport with prepaid tickets in we needed to speak to someone and had to spend time and money emailing and calling on our first day.
Luckily all was resolved and we had a fantastic holiday right to the end thanks to check in at downtown disney.
Thankyou for a great time!!

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Virgin Holidays
Thank MichelleG1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

I stayed at the Hilton Orlando Bonnet Creek Hotel from March 17 through March 24 for our annual convention. The staff were very helpful and friendly. The rooms are very clean and the housekeeping staff assigned to my room were very professional. I was on the 15th floor so it was quiet. I did have an opportunity to take advantage of the heated Lazy River pool and hot tubs in the evening and it was a lot of fun and, it was a good time to go swimming. La Luce Restaurant is excellent, great food and drinks. The hotel is great but there is not much around the hotel so if you want to go off site, you need to call for a taxi or car service which can get expensive. All in all, a nice place for a convention.

Room Tip: I had a room on the 15th floor facing the golf course and it was very quiet.
  • Stayed: March 2013, traveled on business
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1  Thank Lulu0958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

great location,great free coaches to Disney,had to move rooms but done immediately with no trouble ,all the staff smile and particularly the staff in the Muse Coffee shop greet like you an old friend .Great gym ,spotless rooms ,couldnt fault it

Room Tip: Disney views are good
  • Stayed: April 2013, traveled with family
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2  Thank mroverall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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