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Hilton Orlando Bonnet Creek
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Reviews (6,562)
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4,318
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All reviewsharvest bistrola lucelazy riverdisney parksdisney viewkids eat freepool areabeautiful hotelbreakfast buffetlobby barself parkinggreat poolresort feehollywood studiosthe busnear disneyzero entry
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4,777 - 4,782 of 6,562 reviews
Reviewed March 25, 2013

We live in Orlando and frequently do weekend getaways. This is rapidly becoming our favorite place. The rooms are large, nice, quiet, and very clean. The pool is very fun and there are more than enough great places to eat. The pool bar is a blast. On a recent weekend adventure, we had amazing service from Daniel and Shauna at the pool bar. The customer service was amazing. We had spend the previous weekend at another Orlando fav hotel and were told that they were too busy to make a certain drink my husband requested. It was a hotel we have frequented for years and a pretty standard drink for the hotel. He was told that it was too time consuming to make and could he order something different. Daniel and Shauna were the opposite. They not only took great time with us, but they were friendly and gave us more than enough attention. The little things can make a big difference in similar competing hotels...the staff at this hotel makes it our new favorite. We ate every meal at the hotel and had amazing service from every server and hostess. We also had fantastic housekeeping.

Room Tip: ask for pool view
  • Stayed: March 2013, traveled as a couple
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3  Thank Lanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Stayed march 7-10 pre cruise. Slight problem with booking at registration but was given drinks vouchers while it was sorted out (virgin booking problem) and staff very apologetic and gave free wi fi, late check out for the 5 mins inconvienance. Rooms excellent as you would expect from a Hilton. Very busy hotel with conventions taking place all the time but this did not cause us a problem. Easy access to the Disney parks so an ideal base.The men in our party played golf at the course next to the hotel, booked thro the hotel which was excellent and a great days golf at very good value. Would we stay again definately.

  • Stayed: March 2013, traveled as a couple
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3  Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

Found this hotel in 09 by accident and three trips later still love! I never thought I'd be a person who did repeat holidays same place but for Orlando , this works. Kid friendly without being ruled by them and a relaxed but upscale feel. Hire car on site was super friendly and easy. No lines! Shuttles luxurious and free which is a big saving. Taxis in Orlando 3 times price of cental London .45 dollars for ten min rides means shuttles are a necessity. Big clean rooms v recent hotel so will be a long time before it dates. Loved it . Hope to return. Have stayed in ritz next door and while even more upscale, honestly I didn't think I could see the 200 dollar a night room price difference. And I say that as a self confessed hotel brat who loves ritz. My only issue with Hilton is their chain is so so variable. The same name labelled onto lower standard hotels than bonnet Creek does them a disservice" IMHO".

Room Tip: New hotel all rooms same I'd say or near as darn it.
  • Stayed: March 2013, traveled with family
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6  Thank Ilovehotels2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

We stayed here for 2 weeks (last week of Feb, first week of March). From check-in to check-out I can't say enough positive things about this hotel. Upon arrival at 1PM, our room was not ready but Chase at the front desk offered us another room which had a wonderful view of the pool and golf course. Chase made our stay extra special by offering exceptionnal service! Our room was big enough with mini-fridge. Room was clean, bed extra comfortable and quiet. We did not hear one thing from the other rooms or hallway the whole time we were there despite the hotel being sold out. Also our room was always promptly cleaned before noon which was especially nice. We had breakfast downstairs every day and truly enjoyed the selection of food, especially the gluten free toast and pancakes. Jeffrey gave excellent and attentive service. We enjoyed the pool and lazy river. Plenty of chairs and umbrellas for shade if desired. Had lunch at the pool and the food was really good as well as the service. We ate at La Luce twice as it was so good and the service exceptionnal! Gluten free pasta and chocolate cake was excellent! We also enjoyed the gym; good selection of machines. The grounds are also nice with walking trail between the Hilton and Waldorf but also a nice sidewalk up to the main road. We did self park with plenty of parking always available. My husband really enjoyed the coffee shop with refills for one dollar, and I must say the delicious pastries. Having travelled many times to Orlando and the Disney parks area, this hotel is a gem. We have no complaints. Our stay was perfect from the minute we walked in to check out! We will definitely be back!

Stayed: March 2013, traveled as a couple
2  Thank Sue217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

The Hilton Orlando Bonnet Creek is a wonderful property seemingly away from all of the craziness that is Orlando, however, it is in fact in the very heart of it, on Disney property. It is a wonderful resort, with a great staff. Our party was a party with two rooms, and we had just arrived having returned from a cruise out of Miami that arrived in port early. We arrived at the property at around noon, and only one room was ready. We self parked, and brought our luggage in to the lobby to check in. Our room wasn't ready, but we were given two keys so that the front desk could simply call us when the room was ready. We waited a long time, but sent the kids to the pool, where they passed the time. Having arrived well before the 4pm check in time, we simply sat in the lobby and waited. We checked about two hours later and it was still not ready. Lolita at the front desk was wonderful. Shortly after she stopped by to check on us, and walked us, insisting on helping with our bags as we went poolside and awaited a call from the front desk. Lolita was great and really made our stay fantastic. Once we were settled in our room, she called to check on us to make sure everything was up to our standards.

The room was standard 4 star Hilton, great bed, beautiful linens, extremely clean, and wonderful lavazza coffee, and amenities. Another great thing about hilton properties is that there are plenty of electrical outlets in very user friendly spots. Electric outlets on the lamps are much appreciated in all areas of the room. The lobby is great with shops, cafe, etc.

Lazy River Pool great for the kids, and adults. Typically there are also activities for kids and families poolside in the evenings.

The only fuzzy part of our stay was the internet connection. It must have dropped every 3 minutes, so we just didn't use it to stream movies, but it was fine for checking email, etc.

Room for improvement on the bathroom shower pressure and lighting. The bathroom was impeccably clean. The only complaint is that the shower head, although a rain shower showerhead, it didn't really have large enough water holes, so not much water came out at once. It was difficult to get enough water at once to shampoo our hair. Lighting was dim in bathroom, even with lights on the side of the mirror, there was not much light at all. The bathroom fan worked great.

The restaurant on the pool level is wonderful, and service is fine. Breakfast can be rather crowded after 9am.

Thank you Lolita for making our experience. We will certainly return and choose Bonnet Creek Hilton over the Intl Drive Hilton every time.

Room Tip: breakfast is very busy after 9 a.m. try to get there early.
  • Stayed: March 2013, traveled with family
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2  Thank Lrenee212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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