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“Pleasant”

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Hilton Orlando Bonnet Creek
Ranked #26 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Maryland
Level 5 Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Pleasant”
Reviewed March 18, 2013

This was a last minute stay for us on our way back from Miami and we very pleased. The cleanliness and decor of the rooms were inviting. Be prepared to pay for all the extras. Ask for a room that faces the pool and golf course. Get the breakfast package or it will be double at the time you eat. All in all a very nice stay and great for kids and adults alike.

  • Stayed March 2013
    • Value
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Helpful?
Thank swetfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Stockport, United Kingdom
Level 6 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 18, 2013

We stayed at this hotel for three nights whilst visiting the Disney parks and Universal studios. The hotel was very convenient for the parks as it has a shuttle bus which will take you to and from the parks. The only drawback to this is it takes a little longer to get there as the parks are visited in order and guests get off at the park that they want along the way. The hotel itself was very pleasant and comfortable but we found the public rooms to be a little on the chilly side as the ac was too high. I recommend you take a woolly with you. We ate at La Luce one evening and the food and service was excellent;I would recommend eating here. we ate also at the Harvest restaurant which was great for breakfast but would not recommend in the evening. I would recommend this hotel if you are visiting the Disney parks.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Level 5 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 17, 2013

I stayed here for a meeting late January 2013 and it was a great hotel! The property was pretty big. The rooms are very nice and the staff is very friendly. The pool area is very nice with a mini lazy river that goes around it. They have a shuttle that goes back and forth from Disney and back so even though it is not directly across the street from Disney it is still worth the stay. The property is connected to the Astoria which is a sister hotel and you can bounce between the two hotels through the meeting halls. The fitness center is fully equipped with state of the art machines and is spacious enough to accommodate a lot of people trying to get a workout. The restaurants are great so no need to travel far for some good food.

Room Tip: Ask for the upper floors so you can get a better view of the Disney property.
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  • Stayed January 2013, traveled on business
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    • Cleanliness
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Helpful?
Thank BedBuggin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 16, 2013

We stayed at the Hilton Orlando Bonnet Creek this week and had a great time. The resort is about 2 years old and very nice. It is located on Disney property but is not a Disney hotel- there is bus service to the parks daily which we used everyday- more about that below. We traveled this past week as my husband had a conference and my children and I tagged along. The rooms are very nice, new, and clean. We had 2 kids and 2 adults in a standard room and although it was tight- it was fine for us. The beds are very comfortable, we needed a crib and they arranged to have one in the room when we arrived and also arranged to have adjoining rooms for other family members traveling with us at the last minute which was very nice. The housekeeping staff was wonderful and very friendly. The hotel itself is modern and is very family friendly. The kids loved the pool which was great! The food in the hotel was good as well and we really liked the Muse coffee shop in the lobby for our daily coffee and snacks for the kids. We also ate at the Harvest Grill on the ground level where kids eat free with parents, and at the restaurant by the pool as well- all very good. Our only compliant about the resort which may/may not keep us from returning is the bus service to the parks. There is only one bus serving the Hilton and the Waldorf Astoria next door. It's a very nice bus and it runs constantly to the parks. It's great if you want to go to the Magic Kingdom as it goes there first- but if you want to go to any of the other parks- you will spend a lot of time on the bus. We have 2 young kids where we definitely lost a good amount of time by using the bus and waiting to go around the entire route to get where we are going, and the kids patience was maxed while sitting and waiting. It's a great service that they run, I would just recommend if you are going to use it- and want to go to Epcot, Animal Kingdom or Hollywood Studios that you evaluate your time and decide whether it's easier to spend a few dollars on a cab to get there fast or spend time on the bus. We sat on the bus for 45 minutes one day to get to a park that was 2 minutes away by car. I'm not sure if we would opt to stay off property next time we come if going to the parks is the reason for the visit. It may be easier to stay on property for the same cost and be able to be more mobile. Other than the bus issue, we loved the Hilton and would definitely return to stay.

Room Tip: Rooms on the top floor (18th) have great views of Downtown Disney.
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  • Stayed March 2013, traveled with family
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Helpful?
4 Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 16, 2013

We were at a soccer 3v3 tourney in Orlando and all the other hotels we were trying to book were booked solid. We were glad they were or we would have never found Bonnet Creek. If you ar booking fro the 3v3 this is the perfect place and it saved us renting a car as the taxi was very inexpensive to get there and much faster than all the friends we went with that had rented a car. We were first there and first back at the hotel every time. Sushi downstairs is good and food at the harvest is also good. Not great but good. Highly recommended. Next year we will definitely be booking again.

Room Tip: Ask for a room overlooking the lazy river... Great view
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, Mo.
Level 6 Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 16, 2013 via mobile

One night stay as part of a conference. Completely satisfied with facility and service. No complaints. Modern, updated, clean. $62 cab ride from airport. Great views of beautiful golf course. Conference rooms were very good, sometimes a bit warm. Attached to the conference center, and to the Waldorf. Restaurants were above average. Bell staff and concierge staff were both must helpful. On Disney property. Did not go to theme parks, so do not know how long a ride to them. Theme park tickets are available at the hotel.

Stayed March 2013, traveled on business
Helpful?
Thank TPHOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guilford, CT
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 16, 2013

W hat a difference a few months makes! Stayed here June 2012 and came back with the family July 2012. Had a wonderful time then. Superior service, friendly, courteous employees. Well that has all changed!

Just got back from a five-night stay here. My husband was part of a very large convention held annually in Orlando. Had a nice corporate rate of $199 and no resort fee. Had free internet because of my gold membership.

Pros--lovely grounds shared with the Waldorf. Great pool. Convenient transportation to Disney--no reservations needed. Great breakfast buffet (costly). Upgraded at check-in.

Cons-Employees just don't seem happy here anymore. Something has happened. Don't get me wrong, guest services very polite, but no WOW factor like before. Had to call for additional towels on a few days, no daily toiletries left, left a note for maid to leave regular caffeinated coffee and was ignored. Maid leaves cleaning supplies in room. Pool locked 20 minutes before closing--had to have a guest let me in. Last time I checked we are not at this hotel for its convenience. We are paying to be there and have a base-line expectation which was just not met this time. Totally lackluster. I would be furious if I was paying a resort fee for this--absolutely no value for a straight cash handover.

We were just so disappointed our experience did not match up to the experiences this past summer--so noticeable. Unfortunately, we will not stay here again. Hopefully, someone will look into these issues and address them. Hilton has a great thing there, but there are so many other choices in Orlando with no resort fee and happy employees who will go the extra mile because it is their job.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Hicks23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Bonnet Creek

Property: Hilton Orlando Bonnet Creek
Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Orlando
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1009
Official Description (provided by the hotel):
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,009 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando

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