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“Nice hotel”

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Parc Soleil by Hilton Grand Vacations
Ranked #37 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed November 11, 2012

We stayed here due to a promotional deal we got for listening to a time share presentation. We stayed in a one-bedroom suite, which was really nice. It had full kitchen, washer/dryer (and they provided the laundry detergent), huge bathroom with big shower, bathtub that filled with water that came from the ceiling (daughter thought that was funny). We had a nice walk-out balcony where we could see the fireworks from Disney at night. The balcony was a nice size and had a table and chairs, plus a chaise lounge to sit on. The area was very quiet since it wasn't in a highly populated area, plus it was very close to local restaurants and to Disney. The property didn't provide free shuttles to area attractions; you had to pay $9 per person for round trip shuttle service so we just drove to Disney World. No breakfast or coffee were provided; I would have thought this service would be provided since this is a high class property. There were multiple swimming pools there but we never had time to use them. Also there is a fitness center, onsite store, deli and restaurant but those prices are high so you're better off eating at a local restaurant. We put the "do not disturb" sign on the door several days and the staff was good at checking back later to see if we needed anything. Great service, just not worth listening to the high pressure time share presentation.

  • Stayed: November 2012, traveled with family
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2  Thank gracefavorlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,136 - 2,142 of 2,947 reviews

Reviewed November 11, 2012

Stayed at parc soleil end of October for a trip to Disney for food and wine festival. 1 bedroom was huge compared to most Orlando properties. Having a kitchen was great. Went to the local grocery store and made some quick meals before going to the park. They are doing road work in front of property, and looks like a new exit from the interstate may be right in front of entrance, so not sure how that will work out. Close to the parks.
One issue that seemed strange was that we had bottles and other plastic we were going to recycle and the maid service threw them with the trash. Not Eco friendly. Also replaced one time used towels. We are not that dirty and do not need new towels every day.
Overall, would visit again.

  • Stayed: October 2012, traveled with family
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Thank Greg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012 via mobile

Well placed facility for theme park tourists. There is no need to leave if you choose as the establishment has an onsite store, deli, and restaurant/bar as well as a fitness center complete with many machines and free weights. Very professional and courteous staff. The restaurant has savory entrees with moderate prices for a resort. Large pool with multiple hot tubs and a slide for the kids. Loved this place! Great Hilton Grand Vacations Club property!

  • Stayed: November 2012
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Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

We were there for 3 nights as a promotional gig with Hilton. They put us up for 3 nights for a great price if we were willing to listen to there sales pitch for trying to get up to buy into the ownership program.

The hotel and surrounding area was very nice, room was great, bathroom was huge!!!. The only problem we had with this room was the screaming child every single morning, and I am talking early morning. Do believe they should give you a complementary breakfast while you are there.
Staff was more than helpful and very eager to please. Will not go back because if you don't buy into their membership program, you aren't allowed to stay there.

Room Tip: Make sure you stay away from families with small kids if you are just with your spouse, air conditio...
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  • Stayed: November 2012, traveled as a couple
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1  Thank Debby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Parc Soleil by Hilton Grand Vacations, responded to this reviewResponded November 21, 2012

Thank you for taking the time to post your comments. We're delighted you found our Team Members more than helpful and very eager to please during your brief stay with us. At the same time though, please understand that while you may have opted not to become a member of the Hilton Grand Vacations family at this time, we'd love to have you stay with us again if your travel plans bring you back to the Orlando area. If this is of interest to you, you may make a reservation at your convenience by simply visiting our Hilton website. Again, thank you for your feedback and the opportunity to be of service to you.

Peter M. Merrill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

This is a "family resort" property--both a time share and hotel--located near several of Orlando's themed attractions. It was my first experience in this type of property. While it's not for me, it might well be what you're looking for.

For what it's worth, and just in case you ARE like me, here's why I would not return: no PBS station, no FM on the sound system (so NPR available only on the small alarm clock radio), and no desks in any of the rooms! (But see below about the staff's excellent attempts to accommodate me!) There was also a fairly constant thumping and screeching from the pool area--loud music, an evening movie projected on a giant screen, children enjoying the water slide--all normal at a family resort. But not for me.

I'd rate the property higher if my request for a quiet room on a high floor--repeated several times in advance both to central reservations and directly to the hotel--had been honored. Upon arrival, my prior requests and Hilton "gold status" were irrelevant, although the friendly desk clerk did read (for the first time) the notes in my record. I was assigned a mid-level room facing the noise, albeit away from "mechanicals," and told to check the next day "to see if someone checked out." I accepted that, until I discovered later that people checking in after me were offered--and got--the very type of room I'd requested. I did request a change the next morning, but was told that the hotel was full--which it clearly was not. Apparently "full" means something other than "all rooms occupied." (See below for rooms you might like.)

So my visit started off poorly--but then began to turn around, thanks to some terrific staff. Although I was stuck in my room for 4 days--actually a deluxe suite from which I had to escape during the noisier periods--it was immaculate and had everything I needed in a kitchen. (Wal-Mart and Publix are nearby!) And "guest services" got into problem-solving mode. They sent Roop and Jorge from Engineering to make unsuccessful but earnest attempts to tune in an NPR station on the sound system. (The FM option is not connected to an antenna since "nobody uses it.") They explained that the hotel had "dropped the PBS station from the channel line-up" in a recent revision. (Although you-know-who lost the election, there's no Big Bird to be seen at the Parc Soliel, kids.) But here's the best: At the behest of Myrna from Guest Services, Roop and Jorge returned shortly with a small table for me to use as a desk. Where did they get it? From their break room!!! Wonderful. (BTW, I could have worked at the dining table, but would have had to stretch my AC plug perilously across the room.) These accommodating staff made it possible for me--a misfit here--to have a pretty good time and meet some terrific people.

About "amenities:" The Activity Center and Exercise Room are meagerly but adequately stocked and staffed. Planned activities for kids seemed to be enjoyed. There were some for adults, but none appealed to me, so I can't comment. One of the two pools is quieter and more adult-oriented (though children are allowed), the jacuzzi was delightful, and the nearly completed walking/jogging track was a pleasant retreat. Restaurant meals were reasonably priced (for a hotel) and fairly well prepared, though the presentation was odd--more fit for poolside than a dining room. (No seafood forks, only plastic wine glasses, etc.) Sundries and snacks are available in The Market, but I'd recommend a 5-minute drive for wider choice and better prices.

Rooms: Others have noted that the walls are thin, so be sure to ask for what you need--even if your request, like mine, is ignored. There are two completed buildings. Building 100 faces northerly (front side) to the pool. The back side side looks over marsh and ponds and affords a view of the Disney fireworks at night. Building 200 is busier and noisier, housing all the "activities and amenities." The pool side, facing east, has a nice sunrise view; the back side overlooks rather dismal construction areas, but is quieter than the front.

NOTE: I'm rating Service as "average" only because it was a mix of terrible (Reservations & Room Assignment) and wonderful (some Guest Service, Housekeeping, & Engineering).

Room Tip: Quietest-Building 100 rear. Closest to amenities-Building 200. See review for details and comments...
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  • Stayed: November 2012, traveled as a couple
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1  Thank mbj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

Very nice, luxurious hotel, with multiple swimming pools and hot tubs, and even a water slide. Beautiful landscaping and top-notch amenities. We stayed on the 11th floor, and the view is wonderful. I would not change a single thing, except maybe better directions to get there - it is confusing the first time.

Room Tip: The higher the floor, the better.
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  • Stayed: October 2012, traveled with friends
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Thank bwPhotographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We stayed for 4 nights in a one bedroom which was one of the nicest rooms we have every stayed in.

Pros: Full kitchen with stove , fridge and blender with nice sized kitchen table. Seperate living room/ bedroom. Bathroom is large with incredible bath. Property is well maintained with two pools and 4 hot tubs. Parking is free. Rooms with fireworks view.

Cons: Sport courts are at the other end of the property. Restaurant is limited and pricy. Pools are cold and not heated which is great in the Summer but may be too cool in the off seasons.

Overall was a great stay and will look to book again

Room Tip: Get a room with a fireworks view
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  • Stayed: October 2012, traveled with family
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3  Thank Xelint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parc Soleil by Hilton Grand Vacations

Address: 11272 Desforges Avenue, Orlando, FL 32836-6241
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Orlando
#20 Family Hotel in Orlando
#45 Romantic Hotel in Orlando
#60 Business Hotel in Orlando
Price Range: $141 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parc Soleil by Hilton Grand Vacations 4*
Number of rooms: 504
Official Description (provided by the hotel):
Located on 52 acres in the heart of the attractions area in Orlando, Parc Soleil by Hilton Grand Vacations is in close proximity to famous local attractions including Walt Disney World(R), Universal Orlando(R), SeaWorld(R) Orlando, Aquatica(R), and is convenient to I-4 and more than 94 championship golf courses. Parc Soleil features stylish studios and roomy one and two bedroom suites with balconies. ... more   less 
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Also Known As:
Parc Soleil By Hilton Grand Vacations Club Hotel Orlando
Hilton Grand Vacations Club Orlando

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