Been there was amazing i really enjoyed the staff and everything ny kids love the pool the breakfast you have access to all the stores there's nothing dislikes me about the hotel i have no complaints only complements for them More
Booking.com
Booking.com
StayForLong
Everyone we encountered was very friendly & helpful. Water in the shower was only tepid. That is the only complaint that I had. Shuttle was very convenient with pleasant driver. don't have info on the breakfast, because we slept too late. Comfy bed!
Thank you for your kind review of our hotel. We appreciate your business and hope to be your choice when you return to the Orlando area.
Very good experience, kids loved it!
Hotel staff was nice and so was the free breakfast and free WiFi.
They even let me check in early because we got there before time.
I really like the free breakfast because it saves you some money.
Thank you for your kind review of our hotel. Our staff works hard to accommodate our guests needs. We appreciate your business and hope to be your choice when you return to the Orlando area.
The morning manager was explicitly rude to his customers. We simply just asked for an extra wash cloth that doesn't require consumption but still said no in a such an angry tone. How can such a manager treat those who pay for services like this. Above all else the evening manager and the shuttle person was kind to us.
Thank you for taking the time to leave this review. I do think you may be reviewing the wrong property. I am the only male manager at this hotel, and I would never say no to such a simple request. We take care of our guests. Thank you again.
I guess you get what you pay for... I think we will start paying a little more for better accommodations. The AC in the room is so very loud and of course had that mildewy smell! The room was basic. On our first night the fire alarm went off!!! We had to evacuate the building in the middle of the night with a 1 year old baby. No accommodations were given or apologizes! Didn’t receive a credit or refund for having the noise continue every few minutes after they stopped the alarm and gave all clear to reenter building. Breakfast was okay.... I think once you experience better you can’t go back to basicness.
Thank you for taking the time to review our hotel. I sincerely apologize for the issue you had with the room AC unit. I understand your frustrations regarding the fire alarm going off. The hotel staff handled the situation correctly. With the code that set off the alarm, we had to wait for a representative from the fire alarm company to arrive and reset the system. We did everything we could as a hotel to keep the alarm from sounding.
Rooms were small but great check in and friendly staff. Was able to get in before check-in time everything was clean close proximity to airport was the reason we chose this hotel great value for the price
Thank you!!!
