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Reviews (1,182)
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All reviews close to the airport orlando airport waffle house right next door one night free airport shuttle room was clean next morning free breakfast the breakfast area an early flight yogurt shuttle service would stay here again mco microwave florida parks
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Reviewed August 18, 2019

Everyone we encountered was very friendly & helpful. Water in the shower was only tepid. That is the only complaint that I had. Shuttle was very convenient with pleasant driver. don't have info on the breakfast, because we slept too late. Comfy bed!

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank kareno929
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paradise48994574062, Front Office Manager at Best Western Airport Inn & Suites, responded to this reviewResponded August 30, 2019

Thank you for your kind review of our hotel. We appreciate your business and hope to be your choice when you return to the Orlando area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2019

Very good experience, kids loved it!
Hotel staff was nice and so was the free breakfast and free WiFi.
They even let me check in early because we got there before time.
I really like the free breakfast because it saves you some money.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank roobynic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paradise48994574062, General Manager at Best Western Airport Inn & Suites, responded to this reviewResponded August 30, 2019

Thank you for your kind review of our hotel. Our staff works hard to accommodate our guests needs. We appreciate your business and hope to be your choice when you return to the Orlando area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2019

The morning manager was explicitly rude to his customers. We simply just asked for an extra wash cloth that doesn't require consumption but still said no in a such an angry tone. How can such a manager treat those who pay for services like this. Above all else the evening manager and the shuttle person was kind to us.

Date of stay: August 2019
Trip type: Traveled on business
1  Thank Michael O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JaredGiran, General Manager at Best Western Airport Inn & Suites, responded to this reviewResponded August 2, 2019

Thank you for taking the time to leave this review. I do think you may be reviewing the wrong property. I am the only male manager at this hotel, and I would never say no to such a simple request. We take care of our guests. Thank you again.

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Reviewed July 25, 2019

I guess you get what you pay for... I think we will start paying a little more for better accommodations. The AC in the room is so very loud and of course had that mildewy smell! The room was basic. On our first night the fire alarm went off!!! We had to evacuate the building in the middle of the night with a 1 year old baby. No accommodations were given or apologizes! Didn’t receive a credit or refund for having the noise continue every few minutes after they stopped the alarm and gave all clear to reenter building. Breakfast was okay.... I think once you experience better you can’t go back to basicness.

Date of stay: July 2019
  • Trip type: Traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank ikathy2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JaredGiran, General Manager at Best Western Airport Inn & Suites, responded to this reviewResponded July 29, 2019

Thank you for taking the time to review our hotel. I sincerely apologize for the issue you had with the room AC unit. I understand your frustrations regarding the fire alarm going off. The hotel staff handled the situation correctly. With the code that set off the alarm, we had to wait for a representative from the fire alarm company to arrive and reset the system. We did everything we could as a hotel to keep the alarm from sounding.

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Reviewed July 21, 2019

Rooms were small but great check in and friendly staff. Was able to get in before check-in time everything was clean close proximity to airport was the reason we chose this hotel great value for the price

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank bleade758541
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Adventure45897429187, General Manager at Best Western Airport Inn & Suites, responded to this reviewResponded November 16, 2019

Thank you!!!

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