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“Better than expected for the price”

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Extended Stay America - Orlando - Lake Buena Vista
Ranked #212 of 335 Hotels in Orlando
Merrimack, New Hampshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Better than expected for the price”
4 of 5 bubbles Reviewed July 2, 2014

Not bad for the price. Very roomy and conveniently located near the Disney main gate. I do remember the suite I had couldn't have the bathroom door completely opened because it was blocked by the toilet or something, but in general, this is a great place to stay. I'll definitely choose this hotel again...

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AstonChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
    106
    162
    76
    23
    30
See reviews for
244
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 27, 2014

Arrival 6/23/2014, departure 6/25/2014
Floors looked like as not cleaned for about 2 weeks and was not cleaned previous to my arrival, kitchen top was not cleaned, floor of bathroom and the closet were not clean. After my complaint, only the beds were tidy and the towels were replaced. The kitchen top and the floors were not cleaned. The shower curtain was dirty. I left a complaint in writing to the manager and she did not contact me nor called me. I am requiring a compensation of complimentary 2 nights stay in a clean room.
Carlos Benitez

Room Tip: Walk in to examine if it's clean before you accept the room.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Millo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 25, 2014

Despite a slight delay during check-in(college kid forgot his credit card) the service here was better than that we recieved at the disney resort we stayed in for the 1st half of our trip.
The complimentary breakfast left much to be desired but it filled us up and the kids were happy with the cereal choices. Bring your own coffee if you like more than brown water.

Room Tip: The walls could be thicker so ask for a room away from the drunks
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theOnlyNate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida
1 review
5 of 5 bubbles Reviewed June 24, 2014

This hotel is in great shape. It looks like new. The location is excellent, near the parks, restaurants and shopping. The room is very spacious. The kitchen had everything already in it. The sofa bed was amazingly comftable and the two queen beds (not full) were so good for my achy back that I wish I could have kept one of them. The pool area was very well kept and the spa was even better. The wifi signal was strong all over the place including the pool area. Last but not least the staff was very helpful and friendly. I know we'll be going back soon.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marisely M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peachtree City, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 22, 2014

We checked in at 11pm after a 10hr drive and unpack everything then find ants all over the kitchen counter top, then hair & bobby pins on the bathroom floor . Went to front desk to inform them to address the problems the next day when we were out at the parks , we get back around 6 that night and they had cleaned made the room up but the hair , bobby pins & ants were still there !!!! So after asking why ..they had no reason & gave us a new room ....where there were more ants on the counter tops !!! Had no ant spray , no one to spray them and did not want to do anything about it AT ALL & were very RUDE , nonprofessional ,& just don't care about customer service !!! Needless to say I would NEVER recommend this place to anyone who wants to enjoy their trip and have unnecessary problems at a place you are paying for to take care of you !!! Oh , also the entry doors around the building don't work, so you have to walk ALL the way around to the front to get in & then stick something in the door to hold them open so you can carry your bags in or out of the building...and FYI ..the WIFI signal is so weak you will be lucky that any of your devices work ....Just not a good experience !!! This is no joke !!!

Room Tip: watch out for ANTS
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 19, 2014

everything you need in a clean hotel that wont break your piggy bank. great location if visiting disneyland, universal and all the theme parks............................................................

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hearty Christia... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 17, 2014

no frills!value for money hotel.large clean room updated from last visit,good kitchen area,breakfast ok cereal, toast ,coffee.location excellent. one large moan,last visit coffee sachet left in room daily, this year housekeeping left none.

Room Tip: don't have a room overlooking the pool (noisy)
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank geordieboy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review, July 1, 2014
Thank you for taking the time to post a review of your stay. I am so happy to know that you were a repeat guest and noticed the room improvements made during our recent renovation! We apologize for the inconvenience of the coffee packets and will pass it on to our team.

Thank you again for your kind words. We would love to provide you with another comfortable stay in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Lake Buena Vista

Property: Extended Stay America - Orlando - Lake Buena Vista
Address: 8100 Palm Pkwy, Orlando, FL 32836-6428 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #212 of 335 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Buena Vista 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando - Lake Buena Vista Hotel Orlando
Extended Stay Deluxe Lake Buena Vista
Orlando Extended Stay

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