Valet parking was easy and quick, no issues whatsoever...and when we declined bell service, we were not made to feel as if we had committed some great atrocity.
Reception staff were extremely friendly and helpful, check-in was a breeze. Great first impression of hotel. If nothing else had gone right with the hotel, the experience up to this point would have left with a good impression.
But fortunately everything about the hotel was exceptional, and I don't take giving praise lightly. Entire hotel was clean, stylish, and roomy. We had excellent service in the bar where we got a drink to take to the pool (we realized later, we could have called for bar service while at the pool). Room itself was well equipped and comfortable, the bed was exactly what you want...soft, clean, w/ great pillows. Additionally, the black-out curtains made sleeping in quite easy. There was a mini-bar, standard over-priced items (w/ an add'l. restocking fee).
We had tickets for a show at the Dr. Phillips Center which was literally right across the street...front entrance was less than 100 yards away (approximately...I am not great w/ estimating distance, but I was in heels and it didn't seem all that far).
I could go on, but suffice it to say we were very pleased with our stay, and although short and sweet this time, I hope to be back for a longer visit in the future.