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Holiday Inn Express Hotel & Suites Universal Studios Orlando
Ranked #173 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed January 23, 2012

This hotel although is not really very accessible, but it is near some restaurants and convenient stores, and also is part of the iRide Trolley route. It also has free shuttle service to the nearby themeparks. Got a double room and it is very spacious. Breakfast is okay if your expectations is not high, afterall, its complimentary and is like a grab and go style.

Room Tip: Good for those on budget
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  • Stayed: September 2011, traveled with friends
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Thank nivla83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 20, 2012

We have been traveling for the last 5 years to different Hotels in the Continental USA and Canada. We were waiting to the perfect time to take our 3 kids, ages 4, 9, 15 to Universal Studios Orlando, FL. We stay in the unique Holiday Inn Express Hotel & Suites Universal Studios Orlando. Since we arrived we were treated which such respect, professionalism and care by Mrs. Doris Madrid from the Front Desk. Her attention to detail, information provided and treatment was first class. We felt like the President and First Lady of the USA. I always tell my family that "there is not a second chance to cause a good impression", and believe Doris Madrid impress me. She cares for her clients, she delivers compassion, and the best customer service ever. The hotel was super clean, comfortable rooms and delicious breakfast. The rides tyo Universal was alwys on time. Thank you Holiday Inn Management for having staffed that cares and is proud to deliver excellence. We are in love with the Holiday in Express is our second home.

Sincerely,

Gorka & Aurely Meneses
Weston, FL

Room Tip: Rooms first floor are the best ones and if Doris Madrid is working you are in paradise.
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  • Stayed: September 2011, traveled with family
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Thank Menesestrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded January 23, 2012

Thank you for the wonderful review! Guest service is our number ONE priority and we are pleased you received great service from Doris! The entire staff and Doris will be very pleased to read your review.
We look forward to seeing you again in the future!

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Reviewed January 16, 2012

Stayed at this hotel for 2 nights while in Orlando. The hotel was very clean. We weren't at the hotel very much since we were out and about so much, but when we were there it was so quiet that we thought we had the place to ourselves. The only time we noticed the other guests was at breakfast. Ironically, breakfast was so busy we couldn't find a seat. The room was very spacious for us. Nothing too fancy, but definitely nice enough. I would stay here again when in Orlando. Price was excellent.

  • Stayed: August 2011, traveled as a couple
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Thank Cookiedoughbliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded February 4, 2012

Thank you for staying with us. We know there are several hotel choices in the area and we are pleased to hear you will stay with us again on your next trip to Orlando. Have a great day.

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Reviewed January 16, 2012

i stayed here after having a horrible experience at another hotel the day before and it was absolutely refreshing! I will stay there again and again. Value was good, customer service was excellent and the rooms were so clean. I loved this hotel!

  • Stayed: January 2012, traveled with friends
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Thank Sheri I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded January 18, 2012

Our team is very pleased that we met your expectations! We look forward to hosting your next stay in Orlando. Thanks!

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Reviewed January 14, 2012

Very short experience here as we only planned one night before staying at the Hard Rock. WE arrived late about 9:30 p.m. Check-in was fine, staff at front desk friendly. Unfortunately given a connecting room even though I requested non-connecting and I'm a Platinum Priority club member. However, they were gracious and changed my room upon request. Note that room was very small. No closet, just a hook and hanger on walls. Beds are double beds. It was just one night so we were ok with this, but if we stayed longer, we would have needed a bigger room. Breakfast was good and plentiful. It was pretty crowded at 7:30 a.m. with everyone going to the parks. Didn't use the pool, but it looked quite small.
Very convenient location to Universal. Also next to lots of fast food places. Interesting we walked over to WEndy's next door to grab a late night snack, but they were closed at 10:00 p.m. and refused to serve us at the 24 hr drive through window because we walked up. So went and got our car and drove to McDonald's instead.

  • Stayed: December 2011, traveled with family
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Thank JadepearlToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded January 16, 2012

Please try one of our spacious suites for your next trip to Orlando. The suites are larger and equipped with refrigerator and microwave. Thanks for the review.

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Reviewed January 8, 2012

It's a good deal for the price. It is right next to Universal Studios and they have free shuttles that take you to and from Universal and Sea World. Also, a good free breakfast!

  • Stayed: December 2011, traveled with family
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1  Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded January 16, 2012

Happy to hear you enjoyed your stay and time at the parks! Looking forward to hosting your next stay in Orlando!

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Reviewed January 6, 2012

Very close driving distance to Universal yet away from the hustle and bustle of International Drive. Several eateries, Starbucks and Walgreens are nearby. Our king bed room suite was clean and large for our family of five. Bed was comfortable. Hotel was not noisy even though it was full of guests during the Christmas holidays. Only problem was that Internet was not working. Reception said that it was due to high traffic but I have never encountered such problem in other hotels. Breakfast area was large with plenty of tables. Standard hotel breakfast and food were replenished promptly. There is an information desk at the lobby and the lady there was very helpful and patient. You can purchase park tickets including meal plan for Universal. Hotel also provided free shuttle to the parks but you have to obtain the tickets early before they run out. We did not use the shuttle as we drove. You can take a taxi for only about $7 one way to the Universal or take a 20 minutes walk.

  • Stayed: December 2011, traveled with family
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1  Thank luv2trav3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded January 16, 2012

We appreciate the detailed review. We have made an adjustment to our internet service so all guests can access the internet at the same time. We apologize for that inconvenience and glad you enjoyed the stay. Have a good day.

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Blvd, Orlando, FL 32819-7960 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#98 Business Hotel in Orlando
#152 Family Hotel in Orlando
Price Range: $107 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
Official Description (provided by the hotel):
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. Our Universal hotel is conveniently located near the Orlando/Orange County Convention Center and is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando

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