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“Excellent Service”

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Homewood Suites by Hilton Lake Buena Vista-Orlando
Ranked #100 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed August 12, 2013

The entire staff were very attentive and willing to help in all situations. The breakfast personnel were exceptional in their desire to serve. Room was clean and fully functional. They made my long term (3 months) stay a truly pleasant experience.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Carl J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 10, 2013 via mobile

My family (DH, DD age 8, DS age 8 & myself) stayed at Homewood Suites Lake Buena Vista for 7 nights as part of our Disney vacation. The price, property and services all exceeded our expectations. Please note this hotel is not on Disney property. It is about 2 miles from downtown Disney and took about 10-15 minutes to drive from the hotel. This was not a concern for us as we had our car. There is a Walmart 2 miles in one direction and Win Dixie in the other. There are countless restaurants a very short drive from the hotel. The hotel does have a shuttle to EPCOT that runs a couple times a day. We did not use it but it could have saved the $15.00 for parking and many people did.
The hotel was clean. We had the 1 bedroom w/2 queen beds and this gave us plenty of room. I loved having to kitchen to prepare snacks and lunch. The kitchen has 1 large pot, 1 small pot, service and cutlery for 4 people and 1 large spoon and a spatula for cooking. There is no sharp knives or pasta stainer but I picked these up at Wallmart and next time will just pack them. The house keeping did a great job and even ran the dishwasher each day for me. I did laundry every few days and found the washers & dryers in good working order. $2.00 to wash & $2.00 to dry. They sell supplies but I brought my own. My son enjoyed the couple of video games while I did laundry early in the morning.
The pool met our needs nicely and they often had large beach towels. There were a few incidents when towels ran out but I sent my husband to ask for more. The hot tub also was broken 1 day but they had it working in 24 hours.
Breakfast saved us money each day. The coffee was good. They had different meats, eggs and my favorite was the homemade muffins they put out a few times during our stay. They were wonderful. They also have make your own waffles each day. This is not a 5 star breakfast but it was good, hot, convenient and free each morning!
We did enjoy the light supper 3 of the nights we were there. This included lemonade, water, ice tea, beer, wine, Cesar salad and veggie. They had chicken parm, ravioli, and spaghetti and meatballs the nights we were there. Again this is not a 5 star meal but the night we did not eat at the hotel we ate in the park and it cost $60.00 for fast food burgers & FF. The food was simple, hot, convenient and free. Overall the people who work there were pleasant and helpful. The man who works breakfast stands out as he was always smiling and works so hard! We will stay here again.

  • Stayed: July 2013
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7  Thank trajon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

This hotel is by far my favorite place to stay in orlando. When visiting seaworld it is perfect because of how close it is. The hotel is very new and it shows. Everything is clean and new in the room as well as the lobby and other facilities. Breakfast and the lite dinner are also excellent. Never had a bad experience at this location.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013 via mobile

I stayed at the Homewood Suites with my family. Our room was spacious enough for two adults and three kids. We had double queen size beds and a pull out single bed. The room had a little kitchen with a full sized refrigerator, dishes, glasses, silverware and a dishwasher that the cleaning staff used everyday to clean all of our used dishes. All of the staff was so nice and patient with never ending groups of kids and families. Also, they had free WiFi!

The only problem we had was that they don't have a shuttle to the Universal Parks. It was an inconvenience for us.
Everything else was great! The staff couldn't be more helpful and nice. We'd definitely stay there again.

  • Stayed: August 2013
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2  Thank BonitaRebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

Hotel was great for family visit to Oralndo. Kids loved the pool and the parents love the free breakfast, drinks and the bar at the Hilton Garden Inn. The rooms wer very spacious and the kitichen was helpful.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Leann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

Had a very good stay at Homewood. A little confusing getting off the freeway, due to traffic. Great rates for the Military. Good Location to Disney World. Dinning in the area is great, any kind you could want.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Longwood, Florida
13
Reviewed August 6, 2013

The check in was smooth and the staff was friendly. However upon getting to our room I was very disappointed. The living room was much smaller then expected. (I had previously said at a Homewood in Washington DC which was amazing) We had 2 adults, 2 teeneagers, and 2 small children staying in the one room with 2 queen beds and fold out couch. The couch was actually loveseat size NOT a full couch. Very small to sleep 2 teenagers. We were also on the highway size of the hotel so it was pretty loud from the traffic all night. The other bummer was the food. No chocolate milk in the morning, the eggs tended to be gone and not replaced for 10 min or more. AT both dinner and breakfast they ran out of silverwear quickly and either took 10 to 15 min to replace or never replaced them. The food quality at dinner was VERY bad. We had spigetti that was hard and stick together so bad you could not get it off the spoon onto your plate from the foodbar. Again I had great food in Wash. They had no dessert type item or fruit at dinner. Also no rolls many nights. The staff at dinner paid no attention to missing food nor seemed to care. The shuttle to Disney was useless. 7:30,9 and 12 only to go to Disney and 5:30, 7, and 9 only to come back to hotel. The pool was nice and shallow and check out was breeze.

  • Stayed: August 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Lake Buena Vista-Orlando

Address: 11428 Marbella Palm Court, Orlando, FL 32836-6234
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Romantic Hotel in Orlando
#74 Family Hotel in Orlando
#92 Business Hotel in Orlando
Price Range: $127 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Lake Buena Vista-Orlando 3*
Number of rooms: 130
Official Description (provided by the hotel):
A home base for visitors to Lake Buena Vista- OrlandoWelcome to our Homewood Suites by Hilton(R) Lake Buena Vista - Orlando hotel. This green lodging hotel offers a prime location across the highway from Orlando's Premium Outlet Mall and just 1 mile from the entrance to Walt Disney World(R) Resort and SeaWorld(R). We are just minutes from all major theme parks, 100's of unique restaurants, abundant shops and exciting entertainment venues that have made this region one of the world's most popular destinations. We offer complimentary scheduled transportation daily to Universal Studios, Sea World and Magic Kingdom, where internal transfers are available to the other Disney theme parks.Choose from a studio, one-bedroom or two-bedroom suite and enjoy extended stays or short breaks at this comfortable home away from home. Relax and unwind in a spacious suite with a clean and fresh bed, two remote control TVs, DVD players, free wired high-speed internet and WiFi access. Indulge in an included hot full breakfast daily, and enjoy included evening social which includes appetizers and drink's* from Monday through Thursday. Refresh with a dip in the outdoor swimming pool, work out in the fitness center or catch up with work in the business center.Our SuitesFeel at home at our Homewood Suites by Hilton Lake Buena Vista - Orlando hotel. Relax in a studio, one-bedroom or two-bedroom suite featuring all the comforts of home. Enjoy separate living and sleeping areas and enough space to work or entertain friends. Relax in a spacious suite with two TVs and included high-speed internet access, or prepare a home cooked meal in the fully equipped kitchen featuring a full-sized refrigerator, microwave, two-burner stove and dishwasher. After a long day in the business center, unwind on a clean and fresh bed and make yourself at home in one of our comfortable and spacious suites. Guest PerksAt Homewood Suites by Hilton, enjoy a range of inclusive perks to help you feel right at home. Indulge in a hot full breakfast each morning and evening dinner and drinks* Monday through Thursday. We offer a complimentary grocery shopping service - and if you forget something, there's a 24-hour on-site convenience store. Other benefits include newspaper delivery every weekday, and complimentary WiFi. It's all you need to make yourself at home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Lake Buena Vista-Orlando Hotel Orlando
Homewood Suites Orlando

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