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“"A vacationer's dream"”

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Homewood Suites by Hilton Lake Buena Vista-Orlando
Ranked #87 of 336 Hotels in Orlando
Certificate of Excellence
Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“"A vacationer's dream"”
Reviewed January 5, 2013

This is probably the best hotel I have ever stayed at in Orlando. Our suite was very comfortable and spacious, with a full kitchen, a TV, a bathroom, a sofa, a desk, and a king bed. The bathroom had a shower and not a bathtub, but that was just fine with us. The breakfast was delicious, and there are several different options, which we appreciated as vegetarians. It was also quite nearby both DisneyWorld and Universal attractions. The person at the front desk was very helpful with directions and quite friendly. I would strongly recommend this win-win hotel to any vacationer coming to Orlando.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hermione373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
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Chicago, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 1, 2013

Nice place to stay. Easy 5 miles down the road to Universal and about the same to Disney. Clean, nice suite for 3. It's close to I-4, so if you are bothered by road noise look for a room facing the inside court. Only heard it the 1st night, 2nd night was too tired to care.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 23806751475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 1, 2013

Thia hotel is very close to Disney world and the hotel also provide shuttle to Disney Epcot from which you can take Monorail to Magic Kingdom or Disney bus to other parks, the hotel also sells all major parks and attraction tickets that will save you time to line up outside the parks or wherever you are planning to go and trust me there are line ups at every attraction ticket counter.
The hotel has a indoor pool as well as outdoor pool that it is sharing with Hilton Garden Inn as its owned by the same company Hilton, so rain or shine you depending on the weather you can either use indoor or outdoor pool.
The hotel staff is friendly and are at your door step at a phone call away.
As all homewood suites it also serves hot breakfast which was quiet nice with mickey mouse face waffles and 2 kinds of eggs, pancakes and other goodies, they also have evening snacks which we did not attend as Orlando has soo much to do so after having a power breakfast hotel early in the morning we use to leave for the day.

Room Tip: Do not choose the ground floor as the fitness room, swimming pool and laundry room are all on the gr...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank triptourist1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
139 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed December 30, 2012

My family stayed in this property due to its proximity to Disney world. We typically prefer Homewood suites since the rooms are family friendly, and we are able to easily cook simple items for the children.

We did not want a property inside the Disney resort due to exorbitant 'resort fees' (close to $20-25 per day) for a shuttle bus to Disney.

This property was fairly close to Disney, close proximity to I-4, plenty of restaurants (Pizza Hut, Chinese, Indian, Ci Cis pizza, Lebanese), Wal-Mart, supermarkets, and plenty more.
The rooms were OK, and felt it was expensive compared to the cost charged. I agree there is a profit element due to its proximity to Disney, the timing of stay (Xmas to New Year 2012), but even discounting for those, we did not feel this was a good value. The first room we stayed had some utensils missing, dishwasher did not close properly, and slightly outdated carpets. The electic stove in the room was not powerful enough, it took a long time to heat things up.

The hotel was full during the days we stayed.
The breakfast room was large with plenty of seating, and plenty of child seats. The breakfast area was crowded with patrons constantly running into each other during peak hours. The hotel can re-arrange this area a bit to minimize the bumping. Oatmeal, 3 types of cereal, bread/jam/bagels, OJ, apple juice, a waffle station, eggs, and plenty of coffee, was made available for breakfast. The utensils for the breakfast was a mix of china and styrofoam, since they were not kept in an easily reachable area. I wish the management kept the chinaware more convenietly located and made available.

Plenty of free parking was available in the property.

Will I stay in this property again? Probably. I want to stay offpeak at this location and compare.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pkganapathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern IL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 29, 2012

After driving all day, not getting the room you booked is not a way to finish. Reserved king one bedroom suite long in advance, got there and it was a smoking room. Rooms were right off the highway, highway noise all night. For close to $200 per night?? That's crazy. Breakfast - good choices and ok food, but the server's response to another guest asking how the eggs were prepared: "we crack em." Guests says they are vegetarian, how are they prepared, any meat, server says "we crack em, I don't know what the chicken does!" Many times. Same server loudly told a guest that they were getting their eggs from the wrong side. He was in way over his head. I've stayed at Hilton properties all over the country, this one I just don't get.

  • Stayed December 2012, traveled with family
    • Sleep Quality
Helpful?
3 Thank BarryWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2012

The room was dirty and floors stained when we got there; bed linen (sheets) were stained with ink. Before leaving for the day, I asked the room be cleaned and specifically pointed the stained ares. When we got back, the room was still dirty and the sheets were still stained. The hotel claimed they had 80 people check in and out that day and could not get to it. They finally got the floor cleaned and sheets changed on the third day.
On one of the evenings I called in for a early wake up call to attend a breakfast meeting with family at a nearby restaurant - the hotel clerk missed it and I did not get my wake up call. The night clerk ("CJ") only stated that he "must have missed it". I called in later that day to report and to set another early wake up call for departure the next morning - instead of a professional apology, the manager (Ebony) said "OK" (i.e. this happens all the time). To add to the frustration with this hotel, CJ missed the second wake up call as well. Luckily, we had one of our family members call us just to make sure - he was staying at a nearby Holiday Inn.

Bad experience with poorly trained people that should not be in the service profession.

I was surprised because I usually have very good stays with Hilton Hotels - I will not stay at this one again.

Room Tip: take your own alarm clock and some Lysol.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank bad_stay_122012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 26, 2012

Stayed here for 1 night on a business trip.
This was a Hilton resort which I prefer.
Location was good (walking distance to Downtown Universal).
Coffee shop was good for a light breakfast.
Parking was very expensive!
Bed was comfortable and room was good.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gadi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Lake Buena Vista-Orlando

Property: Homewood Suites by Hilton Lake Buena Vista-Orlando
Address: 11428 Marbella Palm Court, Orlando, FL 32836-6234
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Romantic Hotel in Orlando
#74 Family Hotel in Orlando
#92 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lake Buena Vista-Orlando 3*
Number of rooms: 130
Official Description (provided by the hotel):
A home base for visitors to Lake Buena Vista- OrlandoWelcome to our Homewood Suites by Hilton(R) Lake Buena Vista - Orlando hotel. This green lodging hotel offers a prime location across the highway from Orlando's Premium Outlet Mall and just 1 mile from the entrance to Walt Disney World(R) Resort and SeaWorld(R). We are just minutes from all major theme parks, 100's of unique restaurants, abundant shops and exciting entertainment venues that have made this region one of the world's most popular destinations. We offer complimentary scheduled transportation daily to Universal Studios, Sea World and Magic Kingdom, where internal transfers are available to the other Disney theme parks.Choose from a studio, one-bedroom or two-bedroom suite and enjoy extended stays or short breaks at this comfortable home away from home. Relax and unwind in a spacious suite with a clean and fresh bed, two remote control TVs, DVD players, free wired high-speed internet and WiFi access. Indulge in an included hot full breakfast daily, and enjoy included evening social which includes appetizers and drink's* from Monday through Thursday. Refresh with a dip in the outdoor swimming pool, work out in the fitness center or catch up with work in the business center.Our SuitesFeel at home at our Homewood Suites by Hilton Lake Buena Vista - Orlando hotel. Relax in a studio, one-bedroom or two-bedroom suite featuring all the comforts of home. Enjoy separate living and sleeping areas and enough space to work or entertain friends. Relax in a spacious suite with two TVs and included high-speed internet access, or prepare a home cooked meal in the fully equipped kitchen featuring a full-sized refrigerator, microwave, two-burner stove and dishwasher. After a long day in the business center, unwind on a clean and fresh bed and make yourself at home in one of our comfortable and spacious suites. Guest PerksAt Homewood Suites by Hilton, enjoy a range of inclusive perks to help you feel right at home. Indulge in a hot full breakfast each morning and evening dinner and drinks* Monday through Thursday. We offer a complimentary grocery shopping service - and if you forget something, there's a 24-hour on-site convenience store. Other benefits include newspaper delivery every weekday, and complimentary WiFi. It's all you need to make yourself at home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Lake Buena Vista-Orlando Hotel Orlando
Homewood Suites Orlando

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