We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Birthday Experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hard Rock Hotel at Universal Orlando
Ranked #46 of 336 Hotels in Orlando
GreenLeadersBronze level
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Birthday Experience”
Reviewed October 13, 2010

We took our 9 year old to Hard Rock Universal for his Birthday. We reseved the Kids Suite as his best friend was coming to surprise him. The hotel surprized us with a birthday treat from room service including cake (with candles) and ice cream, a free in-room movie and popcorn. It was quite special. Both nights they had a "Dive In Movie" showing at the (Harry Potter) and the children loved it. We took advantage of the early entry to the Harry Potter section of the Park and that was definately worth it as an hour later, the lines were quite long and we had walked on to all with no or minimal wait. We chose to stay at the hotel on Sunday morning instead of going to the Park and had the pool practically to ourselves. No lines at the slide. The experience was 5 star and we will absolutely go back.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CWLJAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

8,418 reviews from our community

Traveler rating
    4,999
    2,138
    746
    338
    197
See reviews for
5,500
1,261
63
257
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,326)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2010

For the most part our experience was wonderful. We stayed on the Club floor and had access to the Club room which served breakfast, snacks, cocktails and a late night sweet. So most of the day you can find something to eat. It was well worth it, not only did it provide a meeting place for our group it also provided so quick snacks when you didn't want to spend a lot of time eating a big meal.

The hotel was located within walking distance to Universal Studios park, which was our main reason for visiting. Everything was very convenient and accessible.

The pool was lovely and the pool bar was very relaxing and convenient.

My only complaint is that we are a family of 5 and had tried to get a suite and none were available on the club floor, that was fine but when we checked in we came to find that a smaller family in our group was given a larger room with a pull out couch and we were given a standard room where they then had to move chairs out and pull in a cot that they wanted to charge us for. I thought that was very poor planning or lack of planning on their part. When I asked for a larger room they said they were all full and offered to waive the cot fee...seriously...you shouldn't be charging for that anyway.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Riri13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, PA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2010

We stayed in a Kids Suite at the Hard Rock Hotel for a week this summer, and we loved everything about our stay. The room was perfect for our family of 4. Our girls loved not only having their own room, but not having to share a bed with each other (they each had a twin bed). They also loved the pool slide. While others have complained about noise, we didn't notice any noise. The location cannot be beat - a short 5 minute walk to Universal Studios and CityWalk. And having front of the line passes for Universal was awesome. We can't wait to return!

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dancer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paducah, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2010

My family has now stayed club level at all three on site hotels. Each year we stayed in October.
FOOD: Club food at the Portifino was far and away better than the other two resorts. Club was well worth the price, with both breakfeast and 5:00 food being of high quality. Dinner was beef, chicken skewers, and antipastas. Late night sweats were actual desserts. We never had to eat anywhere else. Royal Pacific had a great breakfeast, but the nighttime food was questionable. Had creative looking asian "casseroles" that our kids wouldn't touch. Cookies and milk at night. Hard Rock had lower quality breakfeast, and nighttime food was little more than chicken wings, egg rolls, or chicken dumplings. Cookies and milk at night. Hard Rock was way overcrowded, and we always had to wait in line.
CLUB LEVEL ROOM: Our favorite was the Royal Pacific. Was never crowded or loud, and we used it much like a living room. Wej ust hung out in there reading..internet surfing, or watching the big screen tvs. It was really an extention of your hotel room. Portifino's club room was large, but a litte sterile. Hard Rock's club room was way too small, always crowded, and music was too loud to do anything but eat..
CLUB LEVEL FLOOR: Royal Pacific and Hard Rock were about the same, and, well, Portifino didn't have one. At the Royal Pacific, it never seemed crowded, and you did feel like you were on a private floor. Hard Rock seemed to always be crowded and cramped. Also, noticed a lot of people walking around the floor that didn't seem to be staying on the floor.


Overall, Royal Pacific had the best club level experience. If we stayed at the Portifino again, we would pay the extra money for the club level. With the Hard Rock, we thought we wasted our money on the club level, and would have been better off stopping a Wal-greens and stocking our room with pop tarts, chips, and Coke.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank familytravelor2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 10, 2010

Excellent room and services. Enjoyed the early access to Universal as well as getting to the front of the line at most Universal rides - can't fault it! Thanks for a super stay!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevinonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmark522
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 8, 2010

Second Stay at this this Orlando Hotel. Love it the more I stay. Beautifully laid out hotel, nicley designed pool area, good food choices in the hotel. Rooms and lobbies are elegant, clean and nicely/tastefully decorated with its rock mementos. Excellant location with just a 10 minute walk to Universal studios with the added benefit of getting early addmmission and fast pass all day long on the rides just for staying at this hotel. Perfect.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmark522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 7, 2010

From check in to check out the service was fantastic! Arrived at 2am after delayed flights and the check in was a breeze. After calling ahead and notifing the hotel of our delay they had arranged to have our keycards printed and everything else organized to make it as quick as possible. The family room had a large queen size bed and another room with twin beds. 2 bathrooms which was handy,although only one toilet which was an inconvience at times as it was also in the teenagers bathroom! The location to the parks was fantastic either by walking through the beautiful gardens or taking the boat shuttle to drop you off at the doorstep. Used the keycards to access the express lines which was well worth it and of course to access Harry Potter at 8am before the park is open to the public. Spent time in the hotel pool which was fabulous and ate in the restaurants,a little pricey but what you would expect from a hotel like this. An unexpected bonus was the coin laundry which of course saved us money and the small convience store onsite where you could buy breakfast goodies,icecreams or drinks etc. Money saving for a family. We would certainly stay at another Hard Rock Hotel if it was as good as this one!!

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diannefmelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Orlando hotels
Florida Center
Universal's Cabana Bay Beach Resort
Florida Center
Hyatt Place Orlando Universal
Lake Buena Vista
Four Seasons Resort Orlando at Walt Disney World Resort
Show Prices
Show Prices
Show Prices
Florida Center
Doubletree By Hilton at the Entrance to Universal Orlando
Floridays Resort Orlando
#21 of 336 in Orlando
4.5 of 5 bubbles 7,812 reviews
Waldorf Astoria Orlando
#26 of 336 in Orlando
4.5 of 5 bubbles 4,134 reviews
Show Prices
Show Prices
Show Prices

Been to Hard Rock Hotel at Universal Orlando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity, Cancelon, Cheap Tickets, Evoline ltd, HotelsClick, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing