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“Great, updated property. If visiting Universal Studios WELL worth the money.”

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Hard Rock Hotel at Universal Orlando
Ranked #45 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Detroit, Michigan
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great, updated property. If visiting Universal Studios WELL worth the money.”
Reviewed July 27, 2009

We really enjoyed our stay at this hotel. We have a large family, so we had two adjoining rooms. We arrived early, and though our rooms weren't ready we were issued our keys so we could utilize the Express Pass feature at the adjacent Universal Theme Parks. The ability to use your room key to cut to the front of nearly every attraction/show is outstanding. The fact this is included in the price of the room more than justifies the price difference between this and other Orlando area lodging. As our rooms became available the hotel called our cell phone to let us know which was a nice touch. The rooms are fresh and outfitted with trendy but comfortable furniture, Plasma TVs, and iPod compatible alarm clocks. The only negative was that our room was a 'Las Vegas mega hotel like' hike from the lobby/elevator.

  • Stayed July 2009, traveled with family
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Helpful?
1 Thank MrMajestyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Edinburgh, UK
Level 6 Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 27, 2009

I stayed for three nights earlier this month with my husband and teenage daughter. This was our first experience of Orlando and the Hard Rock was a good start. I booked a garden view room but actually had a pool view from the forth floor. The room was a good size and eveything was clean and in working order. The down side of this location was the long walk from the lobby. There was no noise from the rather over air-conditioned corridors and the staff were friendly without being over attentive.

The hotel is in an excellent location for access to Universal and only a short walk way. There are also free water taxis which are good for a quick getaway when the rain starts. The hotel room key also gives front of line access to the rides at both Universal parks.

The pool area was busy with family groups when we were there. The pool itself is very shallow and the underwater sound system isn't worth all the publicity. If you are looking for a rock star experience the pool probably isn't the place to find it.

I don't think you should have to pay to park at a hotel of this standard, but you do, and it costs $15/day for self parking. The bellperson will look after your bags while you park the car. We had dinner one night at The Kitchen which was a little over priced but the food was of a reasonably good standard and I would recommend it.

  • Stayed July 2009, traveled with family
    • Value
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Helpful?
1 Thank tourist_or_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Harbour Beach, FL
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 25, 2009

My husband and I recently stayed here after a concert at Hard Rock Live. The hotel is a very short walk from Citywalk and the Universal Parks - the location can't be beat. However, for the price you pay the rooms are pretty average. We stayed in a king on the fifth floor with a connecting door, though which we could clearly hear our neighbors - not something you'd expect for a $300/night. The pool area was nice and the grounds are beautiful, but they do seem to nickel and dime you - $15/day for self parking and $5 for a soda and chips.

  • Stayed July 2009, traveled as a couple
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Helpful?
1 Thank realityaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol, tn
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2009

My kids loved it, it was beautiful, but the prices were just ridiculous , my husband ordered a crown and a beer and it was 20 some dollars, my son got a slushie it was like $14.00, they add 18% gratuity to everything , whether you get good or bad service. We rented a cabana the last day, with this rental you are supposed to recieve a fruit basket, we were their forty-five minutes when my husband had to go to the front desk to get a waiter, we had to go to the bar at least 2 more times to place and order , but we still had to pay 18% gratuity. After we returned home , told hotel management about how unfair prices were and how bad our service was the day we rented the cabana, he said he was sorry and they would review their prices. That's it . Really a great , classy hotel, but $300.00 a night for just 2 beds and a bathroom ,, is way to much in this economy, even though we can afford it , it was a one time thing for us, felt like we were burning money. Going to St. Pete, in 2 weeks, Hard Rock is owned by Lowe's hotels, made sure we aren't staying at Lowe's hotel that is there.

  • Stayed April 2009, traveled with family
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Helpful?
2 Thank travelsalot4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2009

I've paid less and have had more included in Maui.
Additional charges for EVERYTHING most hotels include. i.e. miro wave, small frig, WiFi.
The room had no ventilation to outside air. No fans, no open windows,only a small (the size of 2 pac of cigarettes) above the tub and that had NO FAN. My grandchildren to ill during the night and the stench from vomit and diaarea was impossible get rid of. The stale, stagnant air was choaking us. The prices at the bars and hotel Restaurant (The Kitchen) were outrageuos. If you lodge here, take lots of $$$$$.

  • Stayed July 2009, traveled with family
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Helpful?
2 Thank Meldona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dburtonjr@comcast.net
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 19, 2009

We just stayed at the hard rock in orlando right on univeral studio property it was absoulutely wonderful. The staff were so accomodating anything at anytime food was great. The best was no wait in any line at the parks being you were staying there. We will stay there again when we vacation in florida. Great hotel nice people anything you could ever ask for. Hard rock is awesom not enough great things can be said. Cool pool outside with entertainment everynight. Three restaurants on site grt food. Go for it you will love it.

  • Stayed July 2009, traveled with family
    • Value
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Helpful?
1 Thank ColbyDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kildare - Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2009

We really loved this hotel. The location was fabulous and we had no complaints about anything. The staff were very helpful and when called for problem with the safe responded very quickly. We stayed on the 3rd level (reception level) and loved this. We didn't need to use elevators at all. As other reviewers have said, the express pass can not be over emphasised. I thought this would be like the disney fastpass system, but it is so much better. We sailed up to the top of each queue. If we return to Orlando, which I hope we do, we will definitely stay at the Hard Rock Hotel. My only downside would be the fitness room, which is very small, and had some equipment not working.l

  • Stayed June 2009, traveled with family
    • Value
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Helpful?
1 Thank romoKildare_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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