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“A Dream Hotel”

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Hard Rock Hotel at Universal Orlando
Ranked #46 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 4, 2014

We chose this Hotel because I'm an Hard Rock Nut. I love the Memorabilia, Etc. We read loads about the hotel before we went, and It did not disappoint.

The Lobby is the first thing you Notice, Simply Stunning. Marble Floors, Staircases, and Memorabilia. The Staff are Fantastic. So Helpful, and Cheery. It was late when we checked in, about 20:30, so we went straight to our room, and Relaxed after the Flight.

The room was Roomy, and the Bathroom Huge. The Beds are Huge, King Size, and very Comfortable. The Room has its own Safe, and Coffee Maker. Large TV, and iPod Dock. The view was over the Main Front Garden, and we didn't realise how great it was till in the Morning. I went down the Velvet Bar for a Night Cap. The staff where Great, very Chatty, and Friendly. I had a Few beers, watched the baseball, ( World Series was on, Great Timing) and enjoyed my first hour, or two, in Orlando.

We had a good look around the Hotel in the Morning, it has so much to offer Loads of Memorabilia to look at, A Rock Shop :-), Palm restaurant/ Breakfast bar, and a Shop on the Lower Floor for Snacks, Drinks, Etc. The Pool is Amazing. Large, and so Warm and Welcoming.
We checked our Universal Park tickets in the Machine in the Lobby, and this allows all Residents and Early Check into the Parks, Great for beating the queues for the Harry Potter Section. during the week, I walked to the Local Walgreens for Supplies, and found a Millers Ale House. It's about 2 Miles away. a Nice walk around the Near Roadways. A Nice Change, sanctuary from the Parks, if you need a break form the Parks.

You can get to the parks, via the Path around the lakes, a Trike Ride, or the Small Ferry Boat. it's great the use them all. I preferred the Ferry Boat, which is a Lovely Touch.

After We came back from the parks we used the Pool Bar/Restaurant for meals all Week as the weather was Amazing. It never fell below 70F all week. The food was very good, and the drinks not to expensive for an Hotel Bar.

An Amazing Hotel, In an Amazing Venue. We Would Love to go back someday :-)

Room Tip: Garden View Room - Quiet and Great view
  • Stayed: August 2013, traveled with family
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1  Thank Greenman1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,252 - 5,258 of 8,844 reviews

Reviewed January 4, 2014

to much noise from people working during the day, fire alarm early in morning,front desk that not help,room was not clean we stay 10 days 3 rooms of our group. was the worst holidays thanks to hard rock


  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Pedro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014 via mobile

This is such a cool hotel- the staff are lovely and are always willing to help you. The food is good & so is the music, the rooms are lovely too!
The only criticism i would have is the music is going pretty much 24/7 so if your not a fan of rap or rock music- go elsewhere!

Stayed: February 2013
1  Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Upon check in- our guide -- who looked a bit like Johnny Depp, welcomed us and proceeded to tell us every possible detail about the hotel. He walked us into our room (we thought he'd be staying doe a drink...) pointed out the bar, pool, tips of the theme parks - that was very helpful... But at some point we felt tired and as if we mat have to add this young man to our christmas cards list soon if he didn't leave. He did offer great tips tho.
Rooms cramped with NO balcony :( big boooo to that.
Restraints overpriced- and two of the three were closed for special events two of the eves- weird.
Never found the spa. The bar in room is ridiculous - one bag chips $5, add 2.50 room fee, add 30% charge- enjoy that $10 bag of chips!
The bottles of water aren't free- see fine print.
Parking and wifi not free- nickel and diming!
5he best thing is the free pass plus
Saves a. Ton of time and see see and do all you'd like
RUN to Harry porter s no pass allowed there!
Nice pools
awesome service and food at pool!

Room Tip: All ok none have balcony
  • Stayed: December 2013, traveled with friends
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2  Thank Mommaforbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

This hotel truly rocks!!! Every staff member that i encountered during my stay was wonderful. Going above and beyond for my every request. Rooms were clean and modern, pool was great! Will stay again!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank BrittanyB1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Must see Hotel that should be seen in the slow season to justify the price. Great staff that are edgy as well as offering attentive service. The cool surroundings that you will want to spend some time viewing if you are into the history of rock. Striking pool with hot tub. Well equipped gym. Unfortunately, we were on first floor, called pool view which we could not really see. Room including bathroom needed had multiple maintenance needs. My overall impression is still a 4 based on what I am assuming a better quality room should be. Express pass is included with room, without which we would probably have spent the good part of the day to get on 2 - 3 rides at the parks considering wait times of 2 - 2.5 hours on the popular rides.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hard Rock Hotels & Casinos
2  Thank Sven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Amazing hotel with staff who go above & beyond to make your stay so memorable. Facilities & rooms are amazing but Club level takes it to the next level & is worth the extra just to experience it. The rooms are spacious & beds are so confortable you wake up refreshed & ready to rock! The Beach club & around the huge pool is brilliant. excellent & personal service as soon as you find your lounger. The Kitchen is also an excellent restauarant & the ice cream parlour is fantastic. The bonus of the Express pass to universal saves a fortune in money & in time. Skip the queues & get on the rides so much faster. Also as staying in an onsite hotel you get to experience Harry Potter world an hour earlier which I recommend you do as amazing to see but gets really really busy fromthe time the park opens & can have at least a 2 hour queue! So close to park & easy to walk or take the water taxi. Hard Rock is such an amazing hotel & experience from smooth check in to speedy check ou. Nothing is ever a bother & every member of staff goes that extra mile to make your holiday so special.We will be returning .

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hard Rock Hotels & Casinos
2  Thank Sian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range: $279 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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