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“Fantastic "rocking" hotel”

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Hard Rock Hotel at Universal Orlando
Ranked #41 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 5, 2013

Stayed here for 2 nights withy wife and 2 sons (19 & 10). Fantastic frontage on arriving by car. The hotel looks fantastic. Check in was a breeze ( I made the reservations online a couple of days beforehand). The rooms are very comfortable with well stocked mini bar. We ate at the kitchen restaraunt on both nights and found the food to be delicious, be aware that the portions are HUGE.

The big added advantage of staying here is that if you are going to visit the Universal studios and island of adventure you get courtesy express passes for the rides and you get into the parks 1 hour earlier than the general public. We used both of these perks to our advantage the next day, managing to visit both parks and do all of the big rides, The Hulk (3 times), dragon challenge, Harry potter, Rip ride rockit, Spider-Man, transformers etc etc. The express pass was fantastic, the longest we queued for anything ( other than Harry Potter) was 10 mins when some of the normal queues were 70-80 mins.

A great hotel with great perks.

  • Stayed: July 2013
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Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,960 - 5,966 of 9,098 reviews

Reviewed July 4, 2013

İf you are a family with kids for the orlando trip this Hotel is the one of the best location in orlando next to universal Studıos and universal island adventure. You can trip free shuttle Botaş to universal even you can walk. Only half an hour drive to disney.
For night time and lunch and diners universal city walk is excellent Place to go.
Swimming Pool is very good too. So good Place for familya with an affordable price.

  • Stayed: October 2012, traveled with family
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1  Thank Siyami K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

Super hotel from start to finish. Great for families, food was excellent and the pool area had a great atmosphere, would definitely return again. Not a cheap option but you do get what you pay for. Staff were very pleasant and helpful

Stayed: June 2013
1  Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded July 4, 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Happy to hear you had a wonderful time with us! We always aim to exceed our guests' expectations and it is great to be told that we are doing an awesome job at it. See you next time! Rock On!!

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Reviewed July 1, 2013

This is a great hotel - the food and everyone at the hotel are friendly and helpful. The only thig is that is a family hotle so there are lots of children. We didn't really expect that (being the Hard Rock and all!), but it wasn't so bad. There was entertainment for the kids every afternoon at the pool so that kept them occupied!

Room Tip: Choose a Club Room. It costs more, but it is definitley worth the extra money. Continental breakfast...
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  • Stayed: June 2013, traveled as a couple
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Thank SueandBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded July 3, 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Glad to hear you enjoyed the staff and the food here! We like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. Everyone is a rock star here!! Come see us again soon! Rock On!!

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Reviewed June 30, 2013

The hotel is older with small bathrooms. The value is in the express passes to Universal- this makes it all worth it!! Everyone working there was more than helpful and the pool was great as well. My only complaint is the size of the bathroom, but what can you do? I would definitely stay here again while visiting Universal.

  • Stayed: June 2013
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Thank Jeanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Was a bit concerned with how friendly this place would be for our 1 and 4 year old. Was put in a handicapped room, this did not work for bathing our kids(only had a standup shower) and the drain was plugged in the shower. We contacted the front desk after my 1 year old fell in the shower. The man we talked to was accommodating and moved us to a regular room with tub. We were given a gift of candy etc.. After this ordeal our experience here was awesome! Kids loved it!

Stayed: June 2013, traveled with family
1  Thank Rocco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

This hotel has a vibe that would put the grumpiest person in a good mood! Since it's inside the park, you get special express passes that let you into Harry Potter World/ Islands of Adventure an hour early (this is a big deal, trust me!) And, these passes also allow you to avoid most lines, you jump to the front thru a seperate entrance. Nice. Besides being a 'themed' hotel (obviously), the rooms are spacious and the beds are divine. Best. pillows. ever. The pool dj is hilarious, soo entertaining. I've yet to experience a pool staff more attentive than at this hotel. They are all awesome! The only disappointment I can think of is that although the rooms are spotless upon first entry, the cleaning staff does a rushed job on days thereafter. Still, not bad. I'd stay here again in a heartbeat!

  • Stayed: June 2013
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1  Thank cathirun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded July 2, 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! We are so happy to hear that you enjoyed your time with us so much! It is also great to hear that you liked the Express Passes, our staff, and the pillows in our rooms!! We are in the business of making great vacations and it sounds like we have done our job well with yours! Hope to see you again soon! Rock On!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range: $275 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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