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“Hard Rock, Rocks” 5 of 5 stars
Review of Hard Rock Hotel at Universal Orlando

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Hard Rock Hotel at Universal Orlando
Ranked #42 of 334 Hotels in Orlando
GreenLeadersBronze level
New York, New York, United States
Level Contributor
3 reviews
“Hard Rock, Rocks”
5 of 5 stars Reviewed November 18, 2012

Just came back from the Hard Rock Universal, what a wonderful experience, everyone was so
helpful and nice. the service was great, Would definitely stay there again. The hotel was
clean everyone went out of their way to make you smile. Had breakfast buffet at the Kitchen
and the egg were done anyway you wanted. the pancakes were delicious, the sausageand bacon were cooked just right.

Room Tip: club level, the happy hour is great
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Angela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,222)
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English first
Austin, Texas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 18, 2012

In-room wi-fi is $10.00 a day, Internet access in lobby business center is $.50 a minute. Who does this any more? Fitness center is also $10.00 a day, on top of high room rates! The only real pluses for the cost is closeness to Universal theme parks, early entry and express pass through lines to rides and events.

  • Stayed November 2012
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank MaggieLin0939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
113 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed November 17, 2012

Stayed twice during a recent vacation to Fl; first time in a ground level garden view room very near the pool entrance and second time in a 6th floor king room. Both rooms were very clean, spacious, quiet and comfortable. Appreciated the coffee/tea maker for morning times, the safe, the robes, and the large bathroom with separate washbasin area off the room. Did not appreciate the lack of free wifi in the room - seemed strange to have to go to the lobby, pool area or bars to use wifi! Found all staff to be uber helpful, friendly and professional but without creating a fuss - excellent. Felt entirely at-home, relaxed and at ease in the hotel and surrounding areas. The beachclub drinks and food were really good, both at breakfast & lunch times; as was Velvet when eating late-night. Universal Studios is about a five min walk from the hotel's pool gate and it's a pleasant walk through gardens, along the waterfront. It's an expensive hotel but it's worth it in my opinion; I look forward to staying here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ohjustpeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 17, 2012

We stayed at the resort with our two teenagers and thoroughly enjoyed the room, the pool, the location and the other facilities. The best thing about staying at this hotel is that you get express passes for the rides at the Universal theme parks and early entrance to the theme parks. The express passes allowed us to bypass the lineups and make it through the park faster. Purchased separately, express passes can cost up to $89 per person (during peak times) and that feature alone made it easy to justify the cost of the hotel. We also enjoyed the pool and the buffet breakfast at the hotel. We only dined at the hotel once though, because it was a short walk to Universal City walk where you can find other great restaurants at far better prices.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Wanderwoman1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
94 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 16, 2012

As many know, Orlando is not just a place for young kids. We had a great time at a convention in Orlando. Very tired and then we checked into the Hard Rock Hotel at Universal.

Real nice room. Very comfortable.
Nice room service, valet and close to Universal City Walk.
I recommend the place.

Room Tip: I like the King beds
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank LongHaul52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2012 via mobile

We stayed here for just a couple of nights before going to meet the family at a villa but really didn't want to leave! We loved the hotel and everything abt it! The pool was amazing! The pool food & drink menu was amazing also. Our room was lovely! Loved the early access to park too! Can't wait to visit again.

  • Stayed May 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CazB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Ontario
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 15, 2012 via mobile

Visited with my infant and spouse. Pool was amazing, nice and quiet which I loved (off season). Loved the taxi boat to universal, made universal citywalk into my daily routine taking the boat back- the walk through the gardens were beautiful so make sure you do that as well.
Note: Wanted a king size bed and found out there are only six rooms with a king bed I the entire hotel! We got one across from the kids club on the first floor, the doors to the closet were broken and the duvet was really lumpy. The room was a nice size.

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank pjsmith25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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