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“Greatest hotel ever”

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Hard Rock Hotel at Universal Orlando
Ranked #45 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Las Vegas, Nevada
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Greatest hotel ever”
Reviewed October 1, 2012

In a kids point of view the Hard Rock Hotel is wonderful! It has strait access to both theme parks! Also the rooms are clean and ready when we want them to be. Also, when I was there over the summer, I went to their pool at night and they were playing movies! They were also selling huge beach balls and their is a great pool side restaurant that serves you from the pool! It's also a beautiful place. All around the hotel is bushs, trees, and flowers! So, if you want loads of fun I would definately recommend the Hard Rock in Florida.

Room Tip: I would say that all rooms are very good. :O)
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  • Stayed August 2012, traveled with family
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Helpful?
Thank Lauren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Savannah, Georgia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 1, 2012

Just got back from a fun trip with my husband and four older kids. While staying at the Hard Rock was a great choice for location and complimentary express pass for our family, I was surprised by how run down and ill kept our rooms were. There was dust on the mirror frames and most surfaces and scuff marks on all the walls. When I have stayed there in the past, I had always been impressed by the hotel maintainence but not this time. Also, the wait staff at the pool was completely understaffed and disorganized. The staff at the hotel was very friendly. I found the beds to be really uncomfortable.

  • Stayed September 2012, traveled with family
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Helpful?
1 Thank nixonsav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 5 Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 30, 2012

Can't say enough good things about this hotel. I stayed here with my son in August 2012. It was a trip specifically for Universal Studios. I loved staying on property. It was so convienent to go to and from the parks. Additionally, you get extra perks such as Fast Pass (shorter lines) and earlier admission to Harry Potter which is worth its weight in gold. We took advantage of this every day. By time we were leaving the Harry Potter ride, the line was already 60 minutes and the park wasn't even open yet. We waited about 15 minutes to ride it. You can either walk over or take the free water taxis or pedicabs (for small tip) to get over to the park. No buses required. We did not do a meal plan. There are tons of food options outside the park as well as inside that are reasonable. Everyone was friendly. The hotel rooms were spacious and very quite. The location of our room was on the main floor with the lobby at the very far end near the water taxi. It was a garden view which was fine, we weren't in the room that much. The pool is great, my son and I really enjoyed our relaxing time out by the pool. The have daily activities for the kids and each night they show a movie out by the pool which was fun too. We booked a package with AAA that included private roundtrip transfer from Airport. Honestly, I would recommend this hotel and experience to everyone and I would go back in a NY minute. Great job Hard Rock!

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank TravelMamma07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 29, 2012

Stayed here in July with teenage children. Early entry to the Universal parks and the complimentary fast passes are worth their weight ... The hotel is spotless and cannot be faulted. we were given an adjoining room which was appreciated. The kids loved the sunset movies at the pool. Walking to the parks is not a problem and there is a shuttle bus to Wet and Wild. If you fancy eating somewhere else there are a couple of alternative restaurants about 10/15 mins walk away on Vineland Road. The icecreams from Emack & Bolio's were fab! Staff were very helpful and there are some interesting artefacts to look at around the hotel.

  • Stayed July 2012, traveled with family
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Helpful?
4 Thank DawnMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 28, 2012

We just got back from a few days at the Hard Rock at Universal studios.

The hotel itself is an average upscale hotel. They nickel and dime you to death and everything seems to be an extra that you have to pay for. If you are not careful in a hotel like this you will have $100 extras on your bill by the time you leave.

The pool was big but, shallow.. this is not a pool for actual swimming, more like wading around and enjoying the atmosphere.

The room itself was clean and comfortable. Nothing special but, in this hotel you are not paying for the room... you are paying for the atmosphere and the name.

Here is why I highly recommend this hotel... the Universal perks that come with it. For one thing you are extremely close to the parks.. just a 5 minute walk down a lovely tree lined path. Or you can take the boat that comes by every 15 minutes or so and get dropped off in between both entrances to IOA and US, right in the center of City Walk.

You get the unlimited Express Pass to both parks and let me tell you... this is an amazing perk!! Unless you stay on site at one of the Universal hotels you can't get it... you can't even buy the Unlimited Express Pass, it is only for the Universal onsite hotel guests. It is worth paying the extra money to stay onsite just for this one perk alone. Yes, you can purchase the Express Pass but, its expensive and you can only ride each ride once... hotel guests get the unlimited use of this pass.. that means as many times through the rides as you please. They basically give you a pass to walk to the front of the line and they always make you a priority when loading the rides. We rode Jurassic Park three times while those in the stand by line were still waiting. I noticed some were getting annoyed to see us coming back to ride again before they even got their first ride but, why should we feel guilty... Universal makes this an amazing perk to get guests to stay onsite at their hotels and we took advantage.

You also get an hour in IOA before the theme park opens to the general public, which for us meant having the Harry Potter area of the park practically to ourselves that first hour. Compared to how busy it got after the park opened to the general public, that first hour was like a ghost town and we were able to ride the Forbidden Journey 3 times before the park opened to everyone else.

So... the Hard Rock is a nice hotel that can definitely be a little expensive but, is worth every penny when you factor in the perks.

  • Stayed September 2012, traveled with family
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Helpful?
5 Thank SunflowersnKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level 6 Contributor
237 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 28, 2012 via mobile

My wife and I stayed at the Hard Rock and booked it through a Halloween Horror Nights package. We checked in and although we were booked for a garden room the girl ar front counter upgraded us to a pool room view for free. Our room was very spacious and clean. We enjoyed the stay and the benefits for staying there. For those that stay there, you get free early access to the parks and free entry into City Walk clubs. The only draw back we thought of was the daily parking charges. We would definitely stay again!

  • Stayed September 2012
    • Value
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Helpful?
3 Thank Spicoli76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 28, 2012

Me and my two grandsons had a wonderful time. They loved the pool and the service was excellent. Only 10 minutes walk from Universal Studios and IOA. My grandsons are still talking about it 4 months later.

  • Stayed May 2012
    • Value
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Helpful?
2 Thank solace81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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