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Hard Rock Hotel at Universal Orlando
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Reviews (9,517)
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8,488 - 8,493 of 9,517 reviews
Reviewed August 27, 2003

You will not be disappointed in the Hard Rock Hotel! From arrival to our departure, we were treated with first class treatment (Thanks Sarah). The staff was very outgoing, friendly, and helpful. It's a great family hotel--large pool, water slide, large beach area, plenty of lounge cots and chairs at the pool. Kids activities everynight at the hotel. The music is not as loud as you may read or hear about, unless you are near the Sunset Grill Restaurant. Great access to Universal Studios and Islands of Adventure--by a 5 minute walk or a 3 minute boat trip. The room key access to all the rides is AWESOME! The wait time was an average of 7 minutes. We had the budget room--non pool view side (4th floor). But that's OK, our room still had a good view and it served it's purpose. Our family decided on the last night we would stay on the "Concierge Level" (7th Floor). I would only recommend the 7th floor if money was not an issue.

Our family did the 5 Park, 14 day flex-ticket (Universal Studios, Islands of Adventure, Sea World, Wet & Wild Water Park, and Busch Gardens. A great way to see the parks and a good investment! Each park had their own highs and lows for each family member.

Busch Gardens: Do the rides and see the shows, you can see wildlife animals at your local zoo and you would be supporting your local zoo.
Do the rides in the mornings because if the park is not crowded in the afternoons, you may find a ride or two closed down. One Note: Don't miss the Ice Show! It is totally AWESOME!

Sea World: If you're looking at seeing the shows and the marine life, this is the place to do it. But if you have children who are planning on doing rides, you will be disappointed.

Wet & Wild Water Park: It's compact and it will fulfill your water needs. The park is only a few minutes away from the hotel.

Universal Studios and Islands of Adventure: It's a Win-Win experience.
By staying at an Universal Hotel and using your room key to by-pass the lines, you will have a great time! By going this route, you almost forget about the heat and the humidity.

Alaska Airlines was our air carrier and they were great!

Alamo Car Rental: Very convenient at the Orlando International Airport and good service.

If you stay at the Hard Rock Hotel and you are planning on renting a vehicle, have the hotel send you driving directions to and from the airport and theme parks. Also, as you travel to the hotel from the airport, you will travel through two toll-gates. Have at least two dollars of change with you.

6  Thank rscaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2003

We have just returned from the Hard Rock hotel and from the second we checked in it just got better and better. So much so we have re - booked to return for NewYear. Having stayed at many Orlando hotels over the past 9 years this is the best yet. Every member of staff was friendly. Nothing was too much trouble.Prices were good for food ( which was excellent) and drinks. Hotel was spotless. We highly reccomend to any age group.

2  Thank Kathya100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Northern Ireland
12
Reviewed August 19, 2003

My girlfriend and I went to the Hard Rock for 14 nights expecting a great time and were not disappointed, from the moment we arrived to the minute we left everything was fantastic. All the staff were great and very friendly, except for the pool attendant's who thought that they were better than everyone else. Using the room keys to get front of the line access is priceless, never anymore than a 15 minute wait even when some of the lines are 120 minutes long. The food in the Palm restaurant can be quite pricey but the Sunset Grill is good and the price reasonable. There is constant music, which is great and is not as loud as some people have made out, just right. All in all a great hotel and we will certainly be going back.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New Castle, Delaware
12
Reviewed August 5, 2003

Our stay at the Hard Rock Hotel was the best we ever had. My husband, Daughter(11) and I stayed at the Hotel for 4 nights and we didn't want to leave. Everyone was so nice and accomodating, the room was very comfortable, the decor was elegant and the service could not be beat.
We cannot wait to plan another stay at this fantastic hotel.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Pennsylvania
12
Reviewed August 1, 2003

This is the best hotel Ive ever stayed at! I went with my mom,dad,and sisters to this hotel in 2001, 2002, and are going in august of 2003. It is our favorite hotel ever. Right next to Universal and Islands of Adventure. GREAT!

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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