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Loews Royal Pacific Resort at Universal Orlando
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Reviews (11,221)
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8,020 - 8,025 of 11,221 reviews
Reviewed June 3, 2013 via mobile

The four of us (self, husband, kid 14, kid 11) really enjoyed Royal Pacific. Our room was in tower 2, up in the treetops, which was nice for privacy. It was really quiet. The lobby is beautiful, and the pool is great. We didn't eat there, outside of the nachos at the pool bar (really good, but huge, like feed the whole family size). Best thing ever was ExpressPass (memorial day weekend that benefit alone made up for the higher cost of being in a Universal On-Site Hotel) and early admission to Islands of Adventure was great. We were finished with Hogsmeade by 10:00 am, and did everything there. Highly recommend it.

  • Stayed: May 2013
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3  Thank HappyKaren74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this reviewResponded June 4, 2013

Aloha HappyKaren74!

Thank you for taking the time to write such a stunning review of your recent memorable vacation at our resort! It is truly wonderful to see how much your family was able to enjoy our pool facilities and Universal Express Pass benefits, as well as our poolside nachos! It means the world to our staff that your family so thoroughly enjoyed themselves at our resort, and we look forward to welcoming you back!

Mahalo!
Larry Beiderman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

The hotel atmosphere was great. Rooms looked nice although a little small. But when you are out at the parks or wherever all day and return I would have liked to have the bed made nice again instead of just pulling up the covers. This was not a one day thing it was the whole 4 days we were there. No clean sheets, no fixing the pillows and shams back, all they did was pull up the covers and throw the pillows on. When you are paying this kind of money you expect to be pampered. Did not get glasses cleaned every day either. Restaurants are very expensive. Parking staff was great.

  • Stayed: May 2013, traveled as a couple
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3  Thank DawnZHebron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

Im sad to announce that I will never go back to this hotel. I will tell all my friends and family to never go back to this hotel. Its not easy to to write about this---bc I always stayed here and LOVED this hotel--but It must be told. We stayed here and as usual--the beds were comfy, the service was great, the walk to universal was convenient, ect. However, as we were getting ready to check out--we saw 2 roaches in the bathroom. One crawled out into the room and under one of the beds. I was petrified!!! It goes without saying that if there are roaches or any insects at a high end resort, there's something wrong!! Im not making this up--Im highly disappointed and will never return.

  • Stayed: December 2012, traveled as a couple
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5  Thank RedDragon17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this reviewResponded June 4, 2013

Aloha RedDragon17,

We regret terribly that your recent stay had such an unfortunate incident occur. We would love the opportunity to discuss this matter in further detail with you, so that we may immediately rectify this situation. Please contact a member of our staff directly at RoyalPacificCustomerService@Loewshotels.com so we can discuss this matter further.

Mahalo!
Larry Beiderman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

We researched the best plan to take our 8 year old grandson to Universal. Harry Potter was his primary concern. After looking at hotels within and outside Universal, we decided to go for it and stay in the resort. Best decision we made. Early access and resort transportation made this a grandparents dream. We were in the park by 8 a.m. each morning and wiped out by 2 p.m. Back to the hotel and our grandson spent the next 4 hours in the pool with all his new friends, sharing their experiences at the parks and kid talk while we relaxed by the pool with drinks. We bypassed the restaurants and drove out to dinner each night. The staff, particularly the valets were very helpful.

  • Stayed: March 2013, traveled with family
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1  Thank justgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this reviewResponded June 4, 2013

Aloha justgolf!

We are thrilled to see what an enjoyable getaway you experienced with your grandson! From our friendly valet staff to our close proximity to the theme parks, we are so pleased to see how our resort made this vacation memorable for you and your family. We look forward to welcoming you back soon!

Mahalo!
Larry Beiderman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

Worth every mile and every dollar!!! Upon arrival, I was catered to with a Hawaiian experience! From the atmosphere to the staff and the Theme Parks...The Royal Pacific keeps us coming back, year after year! It's truly a vacation where no "work" is required! Whether it's the convenience of the luggage being taken to your room and a text to let you know it's ready...or your souveniers being sent to your room so you dont have to carry them. Perhaps it's the relaxing ferry that takes you to both parks...it's all wonderful, and it's right outside the door! The pool is fantastic for kids with an area for the adults to enjoy...and the pool side food is great! The theme parks are AMAZING, and fast passes come complimentary...NO LINES!!! Lastly...you never know WHAT celebrity you may run in to!! We've seen five in the past two years!!!

  • Stayed: July 2012
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1  Thank charmie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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