WARNING - this hotel does not have mini-refrigerators in the rooms as it says it does. It has things the staff carefully calls "coolers" which will keep something slightly less than than room temperature. It will not keep your milk from souring and it will not cool a bottle of water or beer to an acceptable typical drinking temperature. Had I known this was going to be the case, we would not have stayed here for 7 nights. Overall, the hotel is boring in its decor, clearly making it's business from conferences and other large groups - and it's vicinity to Universal.
The positives - staff was very nice, room and rest of the grounds were clean, and the concierge desk in the lobby was knowledgeable - and I spoke to at least three different people during our stay. The "food court" is very limited in it's choices - but it does have items to make most people happy. But it is not a food court like you would find at a Disney value resort at all - much less! Starbucks in lobby. Pool was large with lots of chairs. And it really is the closest hotel to Universal that is not one of their resort hotels. Walgreens (where you can buy that cheap styrofoam cooler to put in ice in to keep things cold) is across the parking lot - and they have a section that sells alcohol. The Walgreens understands it's market and is well stocked for the vacation traveler. Every staff member I talked to was friendly and knew how to help me - from the front desk, concierge, bell services, housekeeping.
The negatives - the lack of a frig as advertised. Beds were "fine", but not great. Internet was spotty to acceptable depending on the day - and not free. Parking was not free. Add those two costs together, and lack of free breakfast, the place is more expensive than at first glance. Boring decor around the lobby, in the rooms, and at the pool. Very corporate - for the business traveler. I didn't eat in the restaurant - so no comment. Coffee service in room sucked. Wolfgang Puck single serve machine - tasted terrible and they only give you two creamers per day. I did ask housekeeping for more one day and she gave me a bunch then.
I recommend the hotel only for those trying to do a cheap 3-4 day visit to Orlando - with the goal of spending most of the their time at Universal (and maybe one day at Disney) who are traveling WITHOUT a car. The pathway to Universal is easy - probably 15-20 minute walk to the turnstiles of one of the parks for most walkers. It does cross a big street - but every street crossing has a light with a crosswalk. Or - it is a $5 taxi ride (+ tip) or you can use their free shuttle. Do make shuttle reservations the night before. If you have a car - stay someplace else if you are doing Universal on a budget.
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- Also Known As:
- Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
- Doubletree Orlando
- Orlando Doubletree
- Doubletree Universal