Hotel is a conference center..so it would probably be just fine for that...but for a family overnight it was a little lacking. Rooms needed some attention..just bland. Hallways were loud at night. Beds just "ok" in comfort. There isn't really anything "bad" but just not really anything "great" either. Just an adequate place for an overnight. Parking is very far away from the front desk.More
DoubleTree
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I've been to many conferences over the years and this one is at the top of my list.
First it is very clean. Our rooms were updated, clean, bright and large. The bathrooms were awesome. Staff was great everywhere. The pool is big enough to accomodate the guests and the pool side cafe/bar had good virgin strawberry dacquiris, although they were understaffed and it took a long time to get a drink of any kind. The buffet was great at breakfast and lunch. I especially enjoyed the salad bar and our conference food was always fresh and well presented. This is a great place to stay or for a convention with lots of open areas to sit and visit. Our convention area was roomy, with lots of places to connect and yet separate from the other conventions in the hotel. We did not leave the hotel for 4 days, we didn't need to.
CelesteD891,
Thank you for your kind review. We are glad that you so thoroughly enjoyed your recent stay with us at Rosen Centre. It is great that you found our facility to be clean and our staff to be friendly and accommodating. We are happy to see that you enjoyed our resort style swimming pool and that you could enjoy a refreshing drink from Harry’s Poolside Bar & Grill and the delicious breakfast buffet served in our Café Gauguin. We sincerely appreciate your business and hope to welcome you back soon for another delightful experience whether to be for business or pleasure.
Happy travels,
Josiah
Social Media Concierge
Rosen Hotels & Resorts
Absolutely disappointed and disgusted by the lack of accountability following a stay where bugs crawled out from under the pillowcase and on the head board after a late night at a conference there. I was promised a report from the exterminator and a replacement of my luggage. I had bites and still May 31, 2019 and several calls into the hotel to speak with managers Cori and Andrew Horton, I keep getting blown off. Unacceptable. I learned that in the same trip my friend found dead roaches in the napkin in which her silverware was wrapped. She shkwed me the pictures! Definitely never recommending or staying there again. They did comp two nights and treat my clothes that went into the suitcase they refused to treat, hence the two stars. Will let the department of health know now.
HealthyHealing,
Thank you for your honest and thorough feedback. We do apologize for the issues that you experienced during your recent stay at our hotel. Please look forward to a direct message from us to gather your contact information as well as any additional details about this experience that you would like to share. We want to ensure that all of your concerns are fully addressed and resolved. We sincerely value your business and hope to have the opportunity to better serve you in the future.
Best wishes,
Josiah
Social Media Concierge
Rosen Hotels & Resorts
The room was very clean, room service did an excellent job. I counted 9 outlets and 5 USB ports, did not have to take out my charger. I had a great view of Sea World and their Firework show at 9:30pm from my room. It's not quite Disney World stuff but good.
I was there for a very large, multiple day assembly and the rooms and food did not disappoint.
Location is near the airport (MCO), Sea World ,Universal Studios and a PremiumOutlet . Disney World is not, its at least 40 minutes away.
There is a Walgreens right next door as well as McD, Red Lobster, Denny's and IHOP.
LoriO415,
Thank you for your kind review. We are glad that you so thoroughly enjoyed your recent stay with us at Rosen Centre. It is our pleasure to provide our guests with a clean, comfortable, and convenient place to call home when visiting the Orlando area. We sincerely appreciate your business and hope to welcome you back soon for another memorable experience!
Happy travels,
Josiah
Social Media Concierge
Rosen Hotels & Resorts
Stayed at the Rosen Centre this past weekend. We arrived early (630am) and the staff was wonderful advising we could sit by the pool and wait for our room to be available. (checkin was 3pm). At 11 we received a text that our room was ready. The hotel is clean the rooms are clean and things were quiet. The hotel was busy with a large volleyball tournament in progress as well as a large hospital convention going on. The hotel was at full capacity but the staff handled the crowd well and we rarely waited for anything. Wonderful hotel and convenient to everything.
Thank you for your review, TTT1617! It was wonderful hosting you for a quick getaway this past weekend, and we are pleased to hear that you enjoyed a clean and comfortable stay with us. We hope to have the opportunity to welcome you again soon!
Best wishes,
Sean
Social Media Concierge
Rosen Hotels and Resorts
Great room, clean and crisp,. TONS of places to eat and get a vacation cocktail! Spa is amazing (we had a couples massage that was excellent, and at fair prices). Location is in the center of it all! CLEAN pool! Lots of sunshine! We would be happy to return.
Thank you for your kind words, Kelton! We are elated to hear that you enjoyed your Rosen Centre experience, from the spa to the pool and everywhere in between. We hope to have the chance to welcome you again in the near future!
Best wishes,
Sean
Social Media Concierge
Rosen Hotels and Resorts
