Staying at the Rosen Hotel for a work conference. Even though the conference requires me to be here for 2 nights and my company booked a block for the entire time, I somehow could not get into the block for the second night. The hotel told my secretary that they could book me in another Rosen property about 15 minutes away. By the time that she hung up with the Rosen Center, called to ask me if that would be ok and then called them back, their other property was no longer available either. Thus, I am only attending my conference for 1 night. My request for a late check-out on the second day was not honored.
My room was not ready upon arrival and it took 3 tries to get a toothbrush sent up to my room. Each time I called back, I was told that the request had not been processed. I definitely would not stay here again.
- Official Description (provided by the hotel):
- The Rosen Centre Hotel raises the bar in guest service, convenience and value among Orlando hotels with the numerous amenities at the 1,334-room, award-winning convention property. Recently unveiled is a new Executive Ballroom that offers 4,000-sq. Ft. Of pre-function space and 18,000 sq. Ft. Of state-of-the art meeting space. This new addition brings the hotel's total meeting space to more than 150,000-sq. Ft., Which includes the 35,000-sq. Ft. Grand Ballroom, the 14,375-sq. Ft. Junior Ballroom, two 3,500-sq. Ft. Signature meeting rooms and 24 individual meeting salons. The Rosen Centre Skywalk, a covered pedestrian connector, joins the hotel with the Orange County Convention Center's West Building. The walkway rises approximately 20 feet above vehicular traffic on Convention Way, providing attendees with a safe, weatherproof, and traffic-free "commute" from guest room to meeting room or restaurant in less than four minutes. Rosen Centre Hotel's guests also enjoy a wealth of relaxing amenities. Our hotel features nine restaurants and lounges including Everglades Restaurant and Bar, a Florida-themed steak and seafood resaurant, Cafe Gauguin, featuring three daily extensive buffets and a la carte menu items; Banshoo Sushi; 98Forty Tapas & Tequila; Smoooth Java, proudly serving Starbucks drinks, smoothies and pastries; and the 24-hour Red's Deli. For recreation, the hotel features an Olympic-size tropical outdoor swimming pool and The Spa at Rosen Centre, featuring seven treatment suites, a full-service hair salon, health club and state-of-the-art fitness center. ... more less
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- Also Known As:
- Rosen Centre Orlando
- Hotel Rosen Centre