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“Mixed review - heads up gym goers...”
Review of Rosen Centre Hotel

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Rosen Centre Hotel
Ranked #144 of 336 Hotels in Orlando
Washington DC, District of Columbia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Mixed review - heads up gym goers...”
Reviewed May 21, 2013 via mobile

The best things about this hotel:
1. Concierge team is amazing. Guy at boarding pass kiosk was taking a long time and concierge printed off my pass from his own computer.
2.They let me check in early
3. They have a great 24 hr convenience store that actually has decent hot food/deli wine, beer, etc.
4. They have outlets for your phone/laptop/etc right by the bed
5. They are right at the convention center, a must when attending a conference at the Orlando Convention Center.

Areas for improvement/weirdness:
1. It costs $15 to use the gym. I had to wait 20 minutes to use one of the two exercise bikes. The gym was tiny and packed. I was pretty annoyed. This gym isn't fee-worthy.

2. Thin walls in the hotel rooms. Like, really thin. I was woken up at 6 am to the sound of my neighbor being sick in the bathroom. Pretty gross way to start the day.

3. I was in the shower when I realized I only had conditioner, no shampoo. I left a note for the maid asking for shampoo. I came back to find two shampoos but the conditioner was gone. The concierge was great and handed me conditioner.

4. The gym is through the lobby and its a good embarrassing distance of a walk when you are in your workout gear, here for a conference and you run into colleagues.

5. You'll wake up when the sun rises (or before if your next door neighbor is sick) as there are only sheer shades that shut all the way. It got really bright at sunrise.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thelalagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Manager at Rosen Centre Hotel, responded to this review, June 7, 2013
We appreciate your comments.
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  • Sleep Quality
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  • Value
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Hampshire, England
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 21, 2013

Back for our umpteenth visit (?11th) since 2005 and things just get better and better at The Rosen Centre.
We had a few problems with our original room, but were swiftly moved to another room.
The staff are fantastic and friendly and the room was kept beautifully clean with plenty of complimentary items even though we had brought our own with us.
In such a great location for all the attractions, but, being a business hotel, the pool area is quiet during the day, so it's very relaxing for a couples holiday.
Will be back - sooner rather than later, I hope!!!

Room Tip: The higher the floor, the better the view!
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pollilop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Manager at Rosen Centre Hotel, responded to this review, June 7, 2013
Great to have you as a repeat guest. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 21, 2013

This hotel is convenient if you need to be at the conference center. But my stay was far from enjoyable and I will not return.

The hotel is expensive-almost $300 per night out of season. For that price you expect service and comfort. Here is what you get:

The hotel is older and it shows. But the rooms were updated and beds were comfortable. However, there is a window airconditioning unit (not kidding) blaring all day. We were wakened every night around 3AM by people coming back from a party in the room next door. The walls are like paper. You'll be okay if your neighbors are quiet. The internet is free but extremely spotty-I had whole days where I could not login from my room. For a business hotel, this should be much better or they should at least give the option to pay for better service.

The rooms appear clean but for people with allergies I would highly recommend staying away. I had terrible allergies in the room so clearly it is cleaned to 'appear' clean not to be clean. Keep your anti-histamines and airbuterol close if you do have to stay here. I am positively worn out after 5 nights in this hotel.

Every single day our room was not cleaned until after 4PM - the time you come back from your activities and want to kick of your shoes and relax. Now you will have to deal with the maid's grumpy face and manners.

Given that our room was cleaned so late I requested a late check-out; but this was not possible even though the room would be dirty and unoccupied for the whole day anyway. Front desk was not even able to give me an hour extra ('we need the room for other guests') without paying half a night (guess you do not need the room but my money). Never have experience that kind of inflexibility in a hotel especially if you pay this kind of money!

For those with food allergies, there is not a place close by to buy things. There is a Walgreens across the street but all they sell is snackfoods (gas station foods). A grocery is about 2.5 miles way but with the heat and traffic this is not a pleasant walk and crossing the major arteries a long time. It will spill your milk on your walk home-take a cab. The room does have a small fridge so you can keep some things fresh. Eating in the hotel's restaurants is a challenge as well. It is very expensive and personnel kept delivering the wrong food blaming me for ordering wrong (how could I if I am allergic to this dish?). So I am not confident you will get an allergen-free meal even if you request one.

Overall this was a week that I am very ready to forget. The Rosen Centre is a place to stay away from if you have allergies-and perhaps even if you have none.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allergictraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
3 reviews
Reviewed May 20, 2013

Great service, awesome restaurants, sparkling clean lobbies, rooms, conference areas. Beautiful outdoor pool, Jacuzzi and grounds. The lobby area is comfortable and trendy looking with lots of sitting nooks and interesting set ups. After conference time the lobby is a fun, social place with lots of opportunity for mingling and sampling appetizers at any of the lobby bars.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yube M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Palm Beach, Florida
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 18, 2013

nice hotel friendly staff, very busy due to a convention going on. its nice you can get on the trolley line with a day pass and get around easily ..pool was nice but very busy with spring breakers ! needed a roll in shower due to being in a wheel chair and the room was perfect more than enough room. the hotel doesnt have an ada approved pool lift installed yet.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GJ2-RPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 17, 2013

This is a great hotel for your business trip. I wouldn't recommend it for vacationers but for the business traveler it is excellent. Nice, very quiet rooms. Service is very good and there are lots of dining options in the hotel and more nearby. The Walgreen's across the street is great.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jehdfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 15, 2013

Having been involved over the years with a major annual event in Orlando I've come to know a bit about this hotel complex from a customer point of view. Located in the heart of the tourist area for the major theme parks, this place is a great stay. It is family oriented yet can handle large convention banquets, etc. Clean. A big word for me. They are constantly making sure the facility is clean and presentable. Service. Another important feature here. From the moment you are greeted at the entrance and throughout your stay you will notice the staff is ready to serve you. I won't go into all the amenities and services they have as the website describes it. Just know that you will feel like you have nothing to worry about during your stay. The pool area is massive. Food is available from snacks and sandwiches to sushi to full elegant dining. The buffet at Cafe Gauguin is a great deal. If you are going there for a convention at the Orange County Convention Center (one of the largest in the US) then this is the place to stay. If you are coming with the family is is also an excellent place to use as your home base as you explore the theme parks and local area sights.

Room Tip: I've never had a bad room in the many years I have stayed here. The poolside rooms have a neat...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JFought920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosen Centre Hotel

Property: Rosen Centre Hotel
Address: 9840 International Dr, Orlando, FL 32819-8111
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in Orlando
#46 Luxury Hotel in Orlando
#71 Family Hotel in Orlando
#78 Business Hotel in Orlando
#80 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rosen Centre Hotel 4*
Number of rooms: 1334
Official Description (provided by the hotel):
The Rosen Centre Hotel raises the bar in guest service, convenience and value among Orlando hotels with the numerous amenities at the 1,334-room, award-winning convention property. Recently unveiled is a new Executive Ballroom that offers 4,000-sq. Ft. Of pre-function space and 18,000 sq. Ft. Of state-of-the art meeting space. This new addition brings the hotel's total meeting space to more than 150,000-sq. Ft., Which includes the 35,000-sq. Ft. Grand Ballroom, the 14,375-sq. Ft. Junior Ballroom, two 3,500-sq. Ft. Signature meeting rooms and 24 individual meeting salons. The Rosen Centre Skywalk, a covered pedestrian connector, joins the hotel with the Orange County Convention Center's West Building. The walkway rises approximately 20 feet above vehicular traffic on Convention Way, providing attendees with a safe, weatherproof, and traffic-free "commute" from guest room to meeting room or restaurant in less than four minutes. Rosen Centre Hotel's guests also enjoy a wealth of relaxing amenities. Our hotel features nine restaurants and lounges including Everglades Restaurant and Bar, a Florida-themed steak and seafood resaurant, Cafe Gauguin, featuring three daily extensive buffets and a la carte menu items; Banshoo Sushi; 98Forty Tapas & Tequila; Smoooth Java, proudly serving Starbucks drinks, smoothies and pastries; and the 24-hour Red's Deli. For recreation, the hotel features an Olympic-size tropical outdoor swimming pool and The Spa at Rosen Centre, featuring seven treatment suites, a full-service hair salon, health club and state-of-the-art fitness center. ... more   less 
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Also Known As:
Rosen Centre Orlando
Hotel Rosen Centre

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