I honestly don't know why this hotel doesn't get top marks.
Bit of background - I have stayed here on several occasions with my parents when I was younger and loved the hotel every time we went. Now I have a family of my own, husband and 18m old daughter, who have never been to Orlando.
The Rosen Centre was my first choice when we were looking to book a hotel based on my excellent past experiences. I did not think that it would be so reasonably priced and within our budget (didn't have one as such - just didn't want a basic Quality Inn type place (just my opinion - I know it gets some good reviews - just not for me) and didn't want to pay thousands for accomodation alone).
The location is fantastic - it is towards the southern end of I Drive within the Convention Centre area, so for this reason is popular with business people and those visiting the conventions. The area is quiet and nicely spread out.
We were very lucky and managed to get complimentary parking and a crib/cot for our daughter for our duration. Some people complain about the walk from the self parking garage to the lobby/elevators but really it is 5 minutes down a big hallway with the ballrooms etc on either side.
The pool area is lovely - we went in November and it was warm enough to swim in as it is heated. The two hot tubs were lovely and relaxing. It was always quiet round the pool.
We didn't really eat in any of the restaurants/cafes - there is a Starbucks, sushi bar (only seemed to be open Fri-Sun), 24 hour deli with drinks, snacks, sandwiches, pizza, pasta etc, a la carte restaurant and more informal restaurant.
We had one meal at the hotel which was the lavish Thanksgiving buffet in Cafe Gauguin, which we had reserved in advance. It was that busy they opened the internal doors to the a la carte restaurant and we were seated in this area. There was so much choice and what we ate we really enjoyed. We did feel, however, that at just over $100 (including a mandatory tip of 18% they automatically added) for two adults (our infant ate free) it wasn't exactly cheap to say it was a buffet. I guess it was just a premium being Thanksgiving.
The room - we were very pleased with our room. I had e-mailed ahead to request a high floor overlooking Sea World which is exactly what we got - 22nd floor - the highest floor containing normal deluxe rooms - floors 23 and 24 are the Suites. We had two Queen beds, desk, armchair, flat screen tv, fridge (this was a godsend to keep our daughter's milk in), plus the usual wardrobe in the vanity area and full separate shower over bath in the bathroom.
The staff were all very friendly and all doted on our daughter. I also liked the fact that the hotel's wifi is now free throughout the hotel and in rooms. Yes it did lose connection every so often but you just reconnected, no problems there. We also found it very clean everywhere and I don't agree with some reviews that some areas were in need of refurb. Whilst we were there, in fact, they redecorated a whole hallway area outside the ballrooms near the exit to the self parking garage - even though there was nothing wrong with the decor in the first place!
Although we did not use this as we had a car, the hotel offered courtesy transportation through concierge to/from the Universal Parks and Sea World.
All in all we thoroughly enjoyed our stay and hope to stay there again on our next trip to Orlando in a few years time.
- Official Description (provided by the hotel):
- The Rosen Centre Hotel raises the bar in guest service, convenience and value among Orlando hotels with the numerous amenities at the 1,334-room, award-winning convention property. Recently unveiled is a new Executive Ballroom that offers 4,000-sq. Ft. Of pre-function space and 18,000 sq. Ft. Of state-of-the art meeting space. This new addition brings the hotel's total meeting space to more than 150,000-sq. Ft., Which includes the 35,000-sq. Ft. Grand Ballroom, the 14,375-sq. Ft. Junior Ballroom, two 3,500-sq. Ft. Signature meeting rooms and 24 individual meeting salons. The Rosen Centre Skywalk, a covered pedestrian connector, joins the hotel with the Orange County Convention Center's West Building. The walkway rises approximately 20 feet above vehicular traffic on Convention Way, providing attendees with a safe, weatherproof, and traffic-free "commute" from guest room to meeting room or restaurant in less than four minutes. Rosen Centre Hotel's guests also enjoy a wealth of relaxing amenities. Our hotel features nine restaurants and lounges including Everglades Restaurant and Bar, a Florida-themed steak and seafood resaurant, Cafe Gauguin, featuring three daily extensive buffets and a la carte menu items; Banshoo Sushi; 98Forty Tapas & Tequila; Smoooth Java, proudly serving Starbucks drinks, smoothies and pastries; and the 24-hour Red's Deli. For recreation, the hotel features an Olympic-size tropical outdoor swimming pool and The Spa at Rosen Centre, featuring seven treatment suites, a full-service hair salon, health club and state-of-the-art fitness center. ... more less
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- Also Known As:
- Rosen Centre Orlando
- Hotel Rosen Centre