We have now stayed at this hotel twice and conclude it is not a 4-5 star hotel, other than the prices. The restaurants are very overpriced for what they offer, the rooms are nothing special, pool access is through the main part of the lobby or down long stairs.
We asked for a late checkout (12pm rather than 11am) on Sunday so we could spend time at the pool, then reconfirmed it Saturday evening. On Sunday morning housekeeping knocked on our door at 9:15am, even though we had the "privacy" sign out, then argued with us about checking out.
After complaining to the manager on duty (Patrick, who was pleasant), we got ready and just left.
Save your money and stay at a Hampton Inn or Holiday Inn Express. Same amenities at a more matching price.More
- Free Wifi