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“give us a smile!”
Review of Lake Eve Resort

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Lake Eve Resort
Ranked #190 of 336 Hotels in Orlando
Certificate of Excellence
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“give us a smile!”
Reviewed October 17, 2011

We picked this hotel because it offered a good location,the rooms where brilliant and we had maid service,plus i use the gym.The pool and sauna was great and the decking made up for the lack of sun around the pool after 15:30pm.The down side was the lack of reception and staff friendliness,a smile or hello would have been nice more often,on handing in our card when leaving,Frank did not even say"thank you for staying"in fact he said nothing has reception was busy. The most friendly person was phillipe at the bar.We also had to keep asking for supplies for the kitchen and we are really clean,but a extra sweep around, rather then every three days would have been better.The gym had a bike the first few days of ours hols but it was removed and not returned during our three week stay so there was just two running machines and a cross trainer and no weights.Sorry about the negitives but reveiws should give all accounts.

Room Tip: book a higher room with a veiw over the pool if you have older kids,there is less noise.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 117dawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
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Whitley Bay
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2011

We've just returned from a 14 night stay at Lake Eve and having stayed in many differing types of accommodation over the past 20 years - Lake Eve has the best accommodation (of this type) that we've stayed in. Excellent family sized rooms and facilities - great to return to some peace, quiet and comfort (verging on luxury) after a busy day out and about in Florida.
All of the staff are excellent - there'll always be language / cultural differences when visitors interact with local staff (some of whom obviously don't have English (or Australian !) as their first language) - but we found all of the staff to be excellent and helpful.
We dined out most days at places we've found over the years but we used the Resort restaurant 1 night and the food was very good - comparable to ( and better than some) local / national "chain" diners.
Providing the prices remain competitive - we'll be back to Lake Eve.

Room Tip: Rooms on the North Side get strong sunlight in the early evening
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank GeorgeWhitleyBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warner Robins, Georgia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 8, 2011

Don't laugh at my title...although I do care about comfort, cleanliness is my #1 priority. We rented a two bedroom condo that was absolutely spotless, so I was a happy camper for the duration of our stay. We've all heard the cliche' "If mama ain't happy, ain't nobody happy", so this was good.=)

If you're used to a firm mattress, you may not be as comfortable as what you're used to, but there are extra pillows in the closets to shove under your back for a bit of extra lumbar support. The sheets are good quality, soft and satiny, and the walls are well insulated to insure a quiet sleep.

The location is an easy drive to Disney and Universal, and there's a 24-hour Walgreens right down the road (just knowing that there's always a drug store open nearby made me feel better=)).

Note: We inquired about the resort's free shuttle to Universal and were surprised that it left early that morning (only one scheduled departure time) and was to return at around 7 that evening (again only one scheduled time). Perhaps you can reserve shuttle times; I don't know...just be sure to ask about it ahead of time for planning purposes.

In a nutshell: =) We'll definitely go back.

  • Stayed October 2011, traveled with family
    • Value
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Helpful?
2 Thank Pithugger22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 4, 2011

We recently spent 9 nights in a 2 bedroom apartment at Lake Eve Resort. The apartment was gorgeous, lots of room and lovely views over the pool and the lake. We found the location excellent, only a short walk or I-ride trip to supermarket and outlet mall. The free shuttle bus to the theme parks was also great. The pool was excellent as was the pool bar - the barman working in that bar is a huge asset to the resort. Our only negative experience was with the front desk / reservation staff which resulted in us being locked out of our room. I will not go into details but I felt it could have been handled a lot more professionally. Some staff were friendlier than others, the restaurant staff were excellent. One server in the restaurant went above and beyond expectations to make our daughters birthday very memorable and for that we are very grateful. On the whole a great stay. We would recommend Lake Eve Resort to anyone and will be staying there again.

  • Stayed September 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Jenni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCatena, General Manager at Lake Eve Resort, responded to this review, October 6, 2011
Hello and thank you for taking the time to write a review. I have passed on your comments to my management staff. We value all feedback from our guests since the only way to address issues and make improvements is by listening and acting on guest concerns. I would love to speak with you about the situation you encountered with front desk and reservations. Please contact me via phone at 407.597.0370 or e-mail Lisa.Catena@Lakeeveresort.com at your convenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 26, 2011

I got a great deal on Lake eve and wasn't sure what to expect. When we got to our "room" I was excited to see a large living room 2 large bed rooms and a full kitchen. We got our moneys worth and was able to vacation with my inlaws painlessly.

  • Stayed October 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank rachel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 26, 2011

Stayed at the Lake Eve mid September for 10 nights.

First impressions of the hotel, very clean and modern, some staff members more friendly than others, a 'Hello' does go a long way, and would makes guests feel more comfortable.

The actual apartment was fantastic, we booked a 2 bedroomed apartment for 2 of us as this was the only accomodation left at this particular hotel, first impression was absolutely beautiful, spotlessly clean, view was gorgeous right over lake eve. Beds where comfortable, kitchen had all the utensils needed for a comfortable stay although we barely used them, ate out most nights. Jacuzzi bath in the ensuite bathroom was excellent, really relaxing after a very early busy day out. The best thing was the hotel was very quiet so had no issues with getting to sleep on an evening which can sometimes be an issue in a large hotel, but it was fantastic no problems with noise, even though the hotel was busy.

Cleaners where very friendly and kept our room perfectly clean.

The pool area was lovely, very clean, beautifully kept, cant comment on the restaraunt or snack bar at the hotel as we never ate from them.

Location of the hotel at the VERY bottom of international drive, an I-Trolley stop is located just outside the entrance of the hotel, which suited us perfectly as we did not hire a car, but the i-trolley does stop at approx 10.30pm on an evening so you would have to use a taxi if you want to stay out any later for drinks or meal etc.
The location is not a not an issue if you hire a car or use the i-trolley.

The nearest shop is approximately a 15 minute walk south down international drive to the 'Publix' supermarket and there are a few eateries around that area, such as Subway, a Chines takeaway and Pizza Takeaway.

Overall a lovely hotel I would reccomend it to friends and family, the only major let down is some of the members of staff who at times did not make us feel welcome, which is really uncomfortable. This is not aimed at all members of staff, as some in particular where absolutely brilliant and went out of their way to help us.

Some Recommended things to do -

I-Fly (In door Skydiving located north of international drive can be reached by I- Trolley, was absolutely fantastic)
Universal Studios - Harry Potter World
Kennedy Space Centre

Room Tip: High Floor so you can have a fantastic view over lake eve.
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  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
2 Thank xSarah_89x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lathrup Village, MI
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2011

Took the kids on a trip to Disney World and decided to stay here. It was a great call. The staff is amazing!! We had 2 bedrooms...in one a king size bed with en suite bath (with a jacuzzi!), and the kids had 2 queen sized beds in another bedroom with their own bath. Kitchen had everything from dish soap to can openers...didn't need anything except food. The suite was super clean, the beds comfortable. Swimming pools was awesome,perfect for our kids, open til 11pm-after a day at Disney or Universal it was perfect to relax before bed. Had a special request for extra coffee...in 5 min I had it. On a day that we did not need housekeeping, they brought fresh towels and new toiletries without having to ask...and they apologized for not cleaning our room! Wanted to make sure that my husband had a great stay before heading back to work, and this hotel accomplishment that. Absolutely, without a doubt the best place we've stayed at...and we are world travelers! I will stay here again, and I highly recommend it.

Room Tip: If you have more than 3 kids, still get a 2 bedroom...the sofas in the living rooms pull out, allowi...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Becia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lake Eve Resort

Property: Lake Eve Resort
Address: 12388 International Dr, Orlando, FL 32821-6958
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Luxury Hotel in Orlando
#117 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lake Eve Resort 4*
Number of rooms: 176
Official Description (provided by the hotel):
Lake Eve Resort is well removed from the crowded resort areas, yet conveniently located for today's world traveler in the center of all things Orlando! We are located on the quiet side of International Drive, and our 176 all suite resort offers spacious one, two and three bedroom luxury suites in an ideal location that provides all of the conveniences of home including: kitchen, living room, balcony, separate bedrooms and so much more! ... more   less 
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Also Known As:
Lake Eve Hotel Orlando

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