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“Quiet and relaxing stay.”

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Disney's Wilderness Lodge
Ranked #32 of 337 Hotels in Orlando
Certificate of Excellence
toronto
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Quiet and relaxing stay.”
Reviewed July 13, 2014

We recently returned from a one week stay at Disney's Wilderness Lodge. We chose this hotel for its proximity to Magic Kingdom, We travelled to the hotel via taxi, and travelled to airport via taxi. Both directions was equal in price at $72 dollars via metered taxi. We used the Disney transportation service to get to and from the parks and Downtown Disney. The buses came frequently. Our wait was no more than 5 minutes. The buses were not crowded. The hotel has 2 swimming pools. The pools seem quite small in size for the large size of this hotel. The hotel did not seem overly busy. We ate dinner at the Whispering Canyon Restaurant. The antics the servers put on is quite entertaining. We did not book reservations for this restaurant. Our wait time was no more than 10 mins. The all you can eat dinner skillet is $30 per person. If you enjoy eating large portions of meat, you may enjoy the skillet- pulled pork, sausages,ribs, carved beef,chicken, mashed potatoes,corn, salad.The all you can eat breakfast skillet is $16.50 per person. It contains the usual breakfast items, scrambled eggs, potatos, bacon, sausages, country biscuits. The Roaring Fork Cafe was handy for quick breakfast, lunch, dinner or a snack. The staff at Wilderness Lodge are excellent. They are very helpful and courteous. The rooms are clean and comfortable. No loud noises or chatty ppl in the hallway waking you up in the mid of night. There is a small arcade and a store within the hotel. We enjoyed the grand size of the lobby, and the many seating areas withing the lobby. The display of many families lounging in the lobby, talking, drinking coffee, kids playing, people just relaxing. It was a very nice sight to see. While we enjoyed our stay we will not stay at this hotel on future trips.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
5 Thank peapod2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Philadelphia, Pennsylvania
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 12, 2014

I stayed here for 5 days with my 12 year old son, my friend, and her 12 year old daughter. The resort has a very similar layout to the Animal Kingdom Lodge only a bit smaller. The decor is very nice and the staff very friendly and helpful. We had adjoining rooms on the 3rd floor with a Woods View. We could see the fireworks from the Magic Kingdom through and over the trees. I imagine that it would have been perfect from the floor above us. We did counter service breakfasts at the Roaring Fork where the food was good and it was never overcrowded. The lounge also had great service and the gift shop had everything we needed. Our favorite place to eat lunch was the Whispering Canyon Cafe. The wait staff was very entertaining and interactive (you can choose to be left alone by them if you want, but what fun is that?). Chad from Saint Augustine was our server and he was great!
We did have a problem with the activation of our PhotoPass, and Jason at the front desk was extremely helpful and took care of everything for us.
The pool and bar was very nice and there were always activities going on. My son liked the water slide and a small stream pours over rocks right into the pool.
The location was great for us. Just a short boat ride to the Magic Kingdom or Contemporary Hotel. You can then catch the Monorail at either to get to Epcot. We often caught the bus back from Epcot and never had a long wait.
My only complaint about the resort is that the toilets are really loud. It seemed like we always heard someone flushing! Also, be aware that you will hear the fireworks every night and they can be loud. We usually got back when they were done so it wasn't a problem for us. You also hear the horns from the taxi boats.
We have stayed at quite a few Disney Deluxe resorts and while the Animal Kingdom Lodge is still our favorite, we liked this hotel very much. It's a bit less expensive than the Animal Kingdom and much easier and quicker to get to the Parks.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
6 Thank elizagrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 11, 2014

Our extended family owns RCI weeks and we've stayed at multiple resorts in the area, outside of Disney. We've also stayed in two of the Disney All Star resorts. This trip, we opted to fork over some extra cash (still on a military discount through Disney) and stay here at the Wilderness - mostly for its proximity to Magic K. We traveled with 2 adults and 2 children (6 and 3).

LOCATION:
You are conveniently located within the Magic Kingdom resort properties. The resort offers a quick boat shuttle (that runs quite frequently) from its rear dock directly to Magic Kingdom. If you choose to go to Epcot for the day, you can hop on the monorail from there. Otherwise, the resort also offers free bus shuttles to all of the parks. My advice? As a Disney resort guest, you get free parking at any and all parks, so just drive yourself to Animal K or Hollywood Studios; that is - if you don't mind taking the tram from the parking lots once you get there. At Animal and Hollywood, you can usually just walk a short distance from the lot to the entrance. With a huge BOB double, we opted to drive and park/walk, rather than take the cramped overpopulated bus. On busy Disney weekends, the buses can take a long time shifting to and from the Resort. For Magic & Epcot, we opted to take the boat from the resort. There was plenty of space for all 4 of us and a huge stroller. We didn’t utilize the boat shuttle for anywhere other than Magic K, but you can apparently take it to a couple other resorts, including Disney’s Fort Wilderness (which apparently boasts awesome campfire celebrations, at night).

THEME/AMBIENCE:
The outdoorsy/adventurous/rustic lodge theme is really very cool at this resort. The main lodge is something out of a storybook and was neat to simply walk through and rock in chairs at the fireside. The theme very much encompasses the resort and sucks you in. We enjoyed it very much.

HOTEL ARRIVAL
Brief check-in, no issues. We actually checked in a few hours early, which was quite relieving - so we could head straight to the parks. The lovely desk attendant was very kind (I wish I could recall her name) and quickly set up our rooms, connected our magic bands, gave us birthday and celebratory buttons, briefly explained the map and we were on our way. I also have to add that this wonderful woman (probably in her late 40s) made an extra effort to reach out to my husband, to welcome him home from deployment and thank him sincerely for his service to our country. I had briefly mentioned this on the phone with the Disney rep and it had apparently been noted in our profile. This was very special to us. It meant a lot that we were thought of so personally, rather than as just 'another guest.'

ROOM
We stayed on the 4th floor, I believe, toward the rear left of the resort (closest to the dock). We had a king bed, bunk bed and a balcony with a courtyard/pool view. Our room was very clean, had cute towel figurines displayed and the girls were SUPER excited to try out bunk beds for the first time. Our only complaint about the room would be the size. It was definitely cramped. We had to shift some things around, like the dining set, to accommodate for our belongings. We unloaded all of our items into the dresser and closet hangings, to allow for more space, but it was still quite claustrophobic. I'm a very clean/organized person, but I would imagine it would be a serious headache for someone who doesn't keep up with clutter. Having said all of that, we honestly weren’t in our rooms all too frequently other than sleeping and readying for the day.

RESTAURANTS
We ordered alcoholic beverages from the poolside snack bar. It was convenient and quick, made laying poolside much more enjoyable. We ordered multiple snacks, filled our drinks and had quick service via Roaring Fork. The food was good, deserts quite delicious and there was never much of a wait. The staff was always very friendly, especially one particular elderly woman who worked the registers. We did not utilize the other dining options, as we had Disney meal plans and used those for character dinings, etc, in the parks.


POOL/WATER SLIDE/HOT TUB/LAKE FRONT

The heated pool was very pretty, very outdoorsy in theme. The water slide was cute and fun for the kids but wasn’t anything spectacular. It was a simple slide through a cool rock formation. There was a fun geyser that went off about every hour or so, next to the baby pool area, which was entertaining (but freeeeezing water). The hot tubs were a nice bonus, as there were two – one with a constant jet bubbling and the other without. These were located right next to the bar. The resort is also backed up to its own private beach area on the lake (not one that you can swim in directly from the sand) with a dock, boat rentals, bicycle rentals, fishing excursions, etc. You can sit in the sand, have your children enjoy the beach playground, enjoy some cocktails. We didn’t rent anything but we did watch the water light parade from the sand, attend the nightly s’mores roasting at the fire pit and catch a little bit of the beach-and-poolside movies. There was always something entertaining going on.

STAFF
They were all exceptional. From the valets, to bell hops, to front desk and restaurant attendants to the maids – we had absolutely no complaints. Everyone was incredibly friendly and accommodating. It more than made up for the cramped space in our room. We felt very welcomed, comfortable and safe at this resort. One of the staff members that stood out was actually a boat-hand who was part of the shuttle crew back and forth between the resort and Magic K. I’m terrible with names, but she was slender with light brown hair (braided to the side), probably in her mid-20’s and very kind. She made an extra effort to entertain our 3-year-old, who was a bit antsy on the boat at night. She was singing “Frozen” songs with her and reciting verses from scenes in the movie. Both of our girls were just enthralled with her, hanging on her every word.

CLEANLINESS
No complaints. Very clean and well-maintained.

HOTEL SECURITY
The resort makes it their priority to address people as they walk in/out of the resort. I know they look at your wrists for magic bands and they will always ask if you “need anything” or simply gauge conversation to address your intentions. It’s not overwhelming, at all, but relieving to know that they’re always paying attention to their guests. There are also strong locks on the guest room doors and also small in-room safes to store your personals. We used this for our firearm and extra credit cards, IDs, iPods, etc.

BONUS AMENITIES:
Because you’re a Disney resort guest, you get quite a few perks; including Magic Bands (that include the ability to book FastPass+ reservations at all theme parks), late night/early morning park after-hours for Resort-Guests-Only, free parking and transportation, refillable drink cups and more. We also rented our BOB stroller, with a military discount, through Simple Stroller Rentals, online. They delivered it directly to the resort front doors/drive-up. That was super convenient.

CHECK-OUT
No issues, quite simple. I walked up to an attendant outside of the front door, told her we were checking out, she scanned my band and emailed me my receipt once I overlooked it on her tablet. No hidden fees, no hassles.

I DO feel that this resort is overpriced, in comparison to the other Disney properties, even with our military discount. I can imagine that you can definitely get your money’s worth elsewhere, in regards to room space, on-site amenities and park proximity. It truly just depends on what your particular priorities are, in regards to what you want to get out of your Disney vacation. We wanted close proximity to Magic K, a few fun amenities for the kids, a cool theme and relaxing atmosphere. We DID however find the Polynesian Resort to be a bit easier on the eyes, with a more cultural feel, when we visited for the O’Hana character dining. However, we didn’t see the rooms there. Next time we attend Disney, we will probably stay elsewhere. But that’s not due to complaints toward the Wilderness Lodge. That’s just simply because we would like to continue to experience and feel out other Disney resort properties.

Room Tip: If you would like a courtyard/pool view, request one that isn't ground floor. Your balcony will...
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  • Stayed May 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
13 Thank Nova8284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 10, 2014 via mobile

I'm giving this resort an average rating compared to my recollections of staying at Polynesian and Animal Kingdom Lodge. We went with our children, then ages. 4 and 2 years. I'm not sure if it was the ages of our children, my mental well-being at the time, the rainy days, or the small size of the room, but we sure felt cramped and I was ready for a break from my kids by the end of the week.

The lodge is stunningly gorgeous. It is majestic and grand. The lobby has beautiful totem poles and a great stone fireplace with a hidden Mickey. The pool was also fabulous. It was heated - essential for those cold January days - and our 4 year old loved the water slide. Mom and dad enjoyed pool side drinks from the Trout Pass bar and the hot tubs. The geyser goes off at least every hour.

We requested a first floor room by the pool, which was convenient, although loud due to piped-in poolside music. We watched the light parade on the lake from the sandy beach one night. We enjoyed all three restaurants on property.


All in all, we still had a fabulous time, despite the cramped feeling in the room. We will probably elect to stay in a different Disney resort in the future, however.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travels_with_kids_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2014

Family stayed at resort 6/26/14-7/4/14, This was our 4th stay at WL and we weren't disappointed. Service is top notch. When we arrived at night, we needed additional towels for our room. My wife called to housekeeping and they promptly delivered the towels. My wife asked the housekeeping attendant if she had a specific night-time tea, and she replied that she did not. However about 10 minutes later, she shows up with the exact tea that my wife requested. The rooms were renovated since our last stay in 2011. the bathrooms are a huge improvement and the new carpet and soft goods are nicer. However, I noticed that they removed the wallpaper from the hallway walls. Not a good look. Too plain. Also, the elevators in our wing were painted. I recall them being brass. The paint-job was a bit sloppy too. Other than that, everything else great. Roaring Forks was very good a well. Housekeeping maids were friendly and prompt. They did a great job cleaning and servicing the room everyday. Transportation service was better than I remember. Easy to get to MK via boat or bus (we did both). Easy to get to Grand Floridian by boat (transfer at MK) or Monorail (transfer at Contemporary) or bus (stops on the way to other parks...confirm with bus driver). This is a great value compared to the other 3 MK resorts. Yes, they may be nicer, but they are more expensive. For the price WL is a great resort. Will most likely come back to this resort next time.

Room Tip: Woods view are more private vs. courtyard. If you ask for courtyard may want higher room to mitigat...
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 7, 2014 via mobile

Wilderness lodge is ok but there are much nicer Disney hotels than this one - if your going to spend the money stay at the contemporary or the Polynesian - the lobby is kinda cool but you really don't spend time there - the room has 2 double beds and a small bathroom and a TV - that was it - very uncomfortable when you have 2 all kids - & 2 adults -overall the property is clean and so was the room - so we would grade this as good - would return -

Stayed August 2013
Helpful?
2 Thank FL1033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed July 6, 2014 via mobile

So we checked in for the holiday weekend (July 3-6). We booked a standard room with the bunk beds for three nights. We are Florida residents and Disney annual pass holders but because we knew the parks would be crowded we were just coming to stay at the resort and enjoy the resort, something we never do because we are always bouncing from park to park. My family wants to stay at every Disney hotel so we have been to quite a few now on all different levels (moderate, deluxe, villas and even the campground by mistake lol). Okay so when you pull in there is bell service with carts and valet. Valet is $20 a day or you can self park. We did valet for one day and then moved the car to self park because it was just down the hill and it wasn't a big deal since we weren't using the car so much. When we came in it was 3pm exactly. Check in time. Surprisingly there was no line. I had done the online check in but was able to walk right up to the desk. The man was very nice but a little scattered. We had our magic bands with us which he did not activate properly. He told us our room was not ready yet to go walk around and he would text us. At 4pm with still no text we went back to the front desk. He was not there and had gone on break. So now we had to wait on the line. 25 minutes later a woman helped us. 1 hour with her trying to find us a room because it still was not ready and properly activate our magic bands. My kids were getting cranky and hungry so when she finally finished we went to the fork get your own food style restaurant. It was far to have to walk to from the lobby or your room and they don't have a lot of tables. Cheeseburgers, juice, sandwiches, chips, snacks and pizzas were all fine. We went up to our room which was so disappointing. It was so small and so cramped. The value hotel rooms are larger! It was not all that clean and there was a mans sock and tissue stuck to the blanket on the queen bed. Kinda gross! Our room overlooked the pool and geiser. We were on the 5th floor in room 5157. We could hear the geiser but not see it. The proble overlooking the pool is the noise and lights. If you have small kids that need a nap during the day or you need a nap it's not good. They blast music and scream into the microphone so you hear it in your room. Also every 15 minutes the ferry horn. Omg that ferry horn was so loud and that goes until 3am. At night they have massive lights that shine through the curtains that did not close all the way and right into the room. Spotlights for the pool are so bright and even at night it is so loud. I had to blast the tv and hang up towels and that didn't even work. The arcade is lackluster. Definitely not as good as the other arcades at the other hotels. No prizes and not much in there, very small. We did the restaurant at the hotel which is supposed to be a hoopin hollering good time. It was boring, dull and disappointing especially for Disney. When you go up there are Lincoln logs for the kids to play with while you wait. My kids enjoyed that. When we sat they gave us a coaster to flip to green to be involved in the fun. What fun? Our waiter who called himself the "Puerto Rican cowboy" really did nothing. He brought us our drinks, brought out skillet (food was dry and not good at all) family of 5 and we didn't finish one skillet! He then brought the check. We asked about the horse races which he said would happen at 9. We waited until 9:30 and nothing happened. We asked for ketchup which should have been him screaming for ketchup and all the bottles coming over to the table! Nothing! He forgot! And instead of water he gave me sprite in a dirty glass. It definitely was an experience but not the kind you want. We had reservations for the other restaurant Artisan Pointe but cancelled it because we just figured it would be another disappointment. The pool was really loud (it was the drains) my son said it sounded like a sick frog. There was garbage in the rock river and the beach area was covered in empty cups and cigarette butts. The pool slide was nothing great. It was fine for my kids but definitely not good for older kids (8 and up) too small and slow. One of the hot tubs did not work so it was colder than the pool. The lifeguards were attentive. We did the boat rental which was nice and went over by magic kingdom. It was cool to see the different areas but you go really slow and a lot of the areas were blocked off so we were done in 30 mins. The bridge is all scraped up and not treated so wear sandals because my son got a horrible splinter that was miserable to get out. Everything is far away in the resort so always be prepared for a hike. The balconies are small and overlooking the pool is punishment not an upgrade. The staff was not helpful and kinda rude if not dismissive at times. Overall I would not stay here again and do not consider it a deluxe hotel. It was boring, bad rooms, bad service and bad food. My son who is six specifically ask that we not return to the hotel and asked to go home early so we left on the 5th one day early. I carried my own luggage because 40 mins later bell service had not come and my husband was parked in the front with the car with our daughter. Maids are noisy and block the halls with the carts. Definitely does not feel like a Disney hotel and definitely not a deluxe!!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Grantsmommy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Wilderness Lodge

Property: Disney's Wilderness Lodge
Address: 901 Timberline Drive, Lake Buena Vista, Orlando, FL 32830-8426
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Orlando
#10 Luxury Hotel in Orlando
#14 Romantic Hotel in Orlando
#27 Family Hotel in Orlando
#124 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's Wilderness Lodge 4*
Number of rooms: 727
Official Description (provided by the hotel):
Escape to the rustic majesty of America's Great Northwest. Inspired by turn-of-the-century National Park lodges, Disney's Wilderness Lodge celebrates American craftsmanship and honors the beauty of the untamed wilderness. Soak in the splendor of the great outdoors, from nature trails through pine forests to rocking chairs that overlook a murmuring creek. Inside, discover towering totem poles, headdresses and more, and sink into a plush leather armchair in front of the roaring fireplace. ... more   less 
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Also Known As:
Disney Wilderness Hotel
Disney Wilderness Lodge
Disneys Wilderness Hotel
Walt Disney World Wilderness Lodge
Wilderness Lodge Orlando
Wilderness Lodge Resort
Wilderness Lodge Disney World
Disney Wilderness Resort
Disneys Wilderness Lodge

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