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“Great Location!”

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Disney's Wilderness Lodge
Ranked #31 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed February 20, 2013

I wasn't quite sure if this resort was going to work out for us, but the convenience of the boat to MK was EXCELLENT. We never waited more than 5 minutes for a boat to show up. Also the buses were very good as well. It was quite cold, but the kids swam and the water was very warm in the pool. We loved eating at the Whispering Canyon Cafe for breakfast and dinner. Get the skillets- it's much faster and good. We also enjoyed the surrey bike. It was really fun to bike over to Fort Wilderness Campgrounds. We checked out the horses and even saw some deer along the way. The room is not very big- about the same size as all the resorts, but the mousekeeping was very good. I would stay here again.

  • Stayed: February 2013, traveled with family
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4  Thank boymomdfw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,061 - 2,067 of 3,648 reviews

Reviewed February 20, 2013

This hotel is beautiful. It has a lodge feeling but very upscale. It is not spread out like other Disney properties which makes all of the rooms more convenient. The lobby is gorgeous and the location of the hotel is great. Magic Kingdom is a 5 minute ferry boat ride. Artists Point restaurant is one of the best in all of Disney. Whispering Cannon is loud but really fun for the kids. Great service. The pool staff was great and there always seemed to be activities for the kids. We have stay at the Animal Kingdom Lodge, Yacht Club & Contemporary, we will now only stay at Wilderness Lodge!

Room Tip: We had a room facing the pool, we could also see the geyser. I would recommend spending the extra...
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  • Stayed: December 2012, traveled with family
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2  Thank Deanne D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We stayed at the Wilderness Lodge over President's Day. We also split our time with the Polynesian Resort. Overall the hotel was good - for some reason kids really migrate to the lobby and the pool. By comparison to the Polynesian Resort, maybe because this hotel was less pricer we found a lot more kids in the lobby/restaurants/pool area. The breakfast restaurants and the take out restaurant are pretty good value. The pool is nice and they have Animators who do games with the kids throughout the day. The rooms were "ok" - I thought they would be a bit bigger and were not as nice as the Polynesian - however they have bunk beds which of course kids will love more. Overall this was a good resort. When we asked the kids which hotel they liked between the two - they both picked Wilderness Lodge because of the bunk beds! I know this hotel has a lot of repeat visitors however with the limited transportation (not on the mono rail) I would be more likely to go back to the Polynesian or try a different Disney resort.

Room Tip: The hotel is large (I think it has 7 floors) so if you think you will be going to the pool frequentl...
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  • Stayed: February 2013, traveled with family
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2  Thank JohnDPToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

My wife and I recently stayed at Disney's Wilderness Lodge with our 2 teenage sons and 2 of their friends for a long weekend. I flew in separately and arrived around 11pm on a Friday night. I was not greeted when I got out of my car and I was not helped with my luggage. The bellman clearly saw me and chose to ignore me even though there were no other guests that he was serving at that time. We stayed in a villa. The size and lay out were good but the room desperately needed updating. It clearly had not been touched since the resort opened in the early 1990's. I had laundry to send out the first night and it took 3 phone calls to get someone to pick it up. There was no button on the room phone for housekeeping even though the front desk claimed that there was. The bus service works well to get around to the various parks and is easy to use. We ate at The Artist's Point restaurant on the property and the food was excellent. The only negative here was that we had a reservation and still had to wait 25 minutes to get a table. We waited in the bar at a table that I had to bus myself and finally had to go to the bar to get service since the wait staff ignored us. The lack of service kept hitting us throughout our visit. When we left on Monday morning, we were again ignored by the bell staff upon departure. On a side note, not related to the hotel, many of the rides at the various parks had mechanical issues either breaking down temporarily or being out of service for hours at a time. The wait time at some popular rides exceeded 2 hours. In summary, you need to keep your service and room expectations low if you stay here. On a positive note, the cost of the villa was very reasonable and the location was very convenient especially for the Magic Kingdom.

  • Stayed: February 2013, traveled with family
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3  Thank DavidT31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

In a nutshell, my husband and I were pleased with our stay in the end of January 2013 at WDW's Wilderness Lodge. The Wilderness Lodge offers near-elite location to the Magic Kingdom, solid amenities and a reasonable price. Our room was the size of a typical Marriott room, maybe a little smaller, but offered a great balcony and comfortable bed. We had asked for a king size bed multiple times before checking in and were told by WDW Travel (that is who we booked through) it would not be a problem. However, upon check-in, we were told that there were no kings available unless we wanted a handicap accessible room. The cast member, Mark from Kansas, who checked us in was the only cast member who we felt did not offer the typical warm and helpful Disney customer service we've come to expect. Everyone else that we worked with at the WL was pleasant and responsive.

My husband and I enjoyed the Club level and appreciated the variety of snacks, beverages, appetizers and desserts throughout the day. A few of the cast members who worked as concierges made an attempt to go out of their way to ask if we needed anything when we would be enjoying a quick snack, breakfast, etc. but most were very much in the " background" and were available to help with anything, from getting us a Diet Coke or beer, to helping us purchase tickets for the water park. Some were much more helpful than others. One day we missed the "snack" hour by about 10 minutes and were basically told, "tough luck." A few days later we were again about 5-10 minutes late and this time the concierge on duty said, "not a problem," and got us a small plate with Goldfish, gummy bears and a banana.

The boat ride from the Wilderness Lodge to Magic Kingdom was quick and efficient and we always found the cast members working on the boat to be excellent. Most of the time we were also pleased with the bus service at Wilderness Lodge. We rode the bus about 12 times and only about 3 of those times did we have to wait over 15 minutes for our bus to arrive. The bus always stopped at either the Grand Floridian or the Wilderness Camp Grounds, which increased the total time to our final destination. Next time we travel to WDW, we will rent a car and be eager to compare our travel time between the resort and parks.

We ate once at Artist Point and Whispering Canyon. Both locations offered attentive and friendly service with good, but not exceptional food. We had better meals at other locations on the property, but were satisfied with the offerings at WL.

Our last WDW stay we were at the Animal Kingdom. When looking at the two resorts, we would most likely return to Wilderness Lodge over Animal Kingdom for the perk of the convenient location to the Magic Kingdom. Both offered a beautiful setting and well-themed location. My husband and I would agree that staying on the WDW property is absolutely worth the extra cost when traveling to Orlando.

  • Stayed: January 2013, traveled as a couple
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2  Thank Kristen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Just got back from Disney and stayed at the Wilderness Lodge. I think this is probably the best of Disney's premier resorts in terms of being kid friendly- lobby is wonderful and the pool fantastic. We stayed in the Yosemite/Vice Presidential suite, which is one of the larger rooms on the property. A couple of observations about the Lodge:

1. If you can, get a Club Level room (7th floor and other Deluxe rooms), which will give you access to full time staff who will function as your front desk and concierge. More importantly, you will have access to complimentary food and bev throughout most of the day- and you can make it your hub for breakfast (and skip tray service downstairs) and happy hour from 5-7.

2. The restaurants on property leave a lot to be desired. Artist Point is one of Disney's high end dining sports, but my in laws went here for dinner and said it was not what it used to be. Whispering Canyon cafe was mediocre, and The Roaring Fork (tray service option) was barely even passable.

3. Great Service, esp from housekeeping. A shout out to Diana, who took are of us all week, and sent us home with about 10 cute little wash cloth animals :)

4. If you have small children and want a night out to yourselves, consider the Cub's Den downstairs. They will take children 3+ if they are potty trained. Also, there is a Service for infants and toddlers called "Kid's Night Out", which is a babysitting service that will come to your room. We left our 2 year old with a sitter on 2 nights, and were very pleased. The sitter was extremely profeessional and came prepared with age appropriate activities. The cost for both the sitter and Wolf's Den was reasonable, about $15 per hour.

5. WL is a great location for Magic Kingdom, but kind of a trek to Epcot, Animal Kingdom and other parks. If, however, you want to spend most of your time at MK, this location is pretty good, only downside is it's not on the monorail line.

  • Stayed: February 2013, traveled with family
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1  Thank travelingtexan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

We loved Wilderness Lodge. The pool and hot tub were great. The staff was amazing. Our room was clean. We ate at the food court and the food was good. We had a few issues with our room card but they did everything to fix it. The transportation to magic kingdom was awesome. The electrical water pageant was fun. our room was very quiet.

  • Stayed: February 2013, traveled with family
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1  Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Wilderness Lodge

Address: 901 Timberline Drive, Lake Buena Vista, Orlando, FL 32830-8426
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Orlando
#8 Luxury Hotel in Orlando
#14 Romantic Hotel in Orlando
#27 Family Hotel in Orlando
#124 Business Hotel in Orlando
Price Range: $382 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Disney's Wilderness Lodge 4*
Number of rooms: 727
Official Description (provided by the hotel):
Escape to the rustic majesty of America's Great Northwest. Inspired by turn-of-the-century National Park lodges, Disney's Wilderness Lodge celebrates American craftsmanship and honors the beauty of the untamed wilderness. Soak in the splendor of the great outdoors, from nature trails through pine forests to rocking chairs that overlook a murmuring creek. Inside, discover towering totem poles, headdresses and more, and sink into a plush leather armchair in front of the roaring fireplace. ... more   less 
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Also Known As:
Disney Wilderness Hotel
Disney Wilderness Lodge
Disneys Wilderness Hotel
Walt Disney World Wilderness Lodge
Wilderness Lodge Orlando
Wilderness Lodge Resort
Wilderness Lodge Disney World
Disney Wilderness Resort
Disneys Wilderness Lodge

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