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“won't go back”

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Orlando Continental Plaza Hotel
Ranked #293 of 338 Hotels in Orlando
Utica, New York, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“won't go back”
Reviewed April 20, 2013

upon check in staff was friendly and place looked nice. when we went into our room, being a person who checks things out where I stay, I noticed some issues I wasn't liking. The metal around the faucet in the bathtub / shower was just hanging, it wasn't attached to the wall. The shower head was corroded with lime or something else in the water. The mirror over the sink was so worn it had spots in it that were not a mirror any more. On the wall next to the mirror was a sticker from a previous renter from clothing they has purchased( who knows how long that had been there).The comforters on the beds had more loose strings on them than ones that were actually holding it together. The pillows were flatter than a slice of bread. When I pulled the blankets back the sheets on both beds had spots on them,I don't know if they were stains or just dirty sheets. Thank god I brought my own. There were stains on the carpet. The mirror and picture on the wall in the bed area were both hung crooked. In the refridgerator there was a bunch of ice built up that had fallen throughout the fridge. I decided to put the do not disturb sign on the door for the duration of our stay because I knew I would do a better job cleaning anyway.The first few days were fine I had talked to the housekeeper and explained that I would clean the room just give us clean towels daily and she was ok with that. Then they put another housekeeper in that area and when I went into my room from the pool I found her inside our room. I said to her that the sign is on the door for a reason and she said "no english" so I pointed to the door and sign and she said "excuse me" . well thats english. I complained to the front desk and was told "she's new". It doesnt matter if the sign is there you don't go in.they also show a gift shop on site ,well I couldn't find it.I will not go back here again.

  • Stayed April 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank disgusted413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (124)
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English first
Wakefield, United Kingdom
Level 5 Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 19, 2013 via mobile

I'll start off by letting you all know that when travelling in the UK we usually stay in cheap hotels (Travelodge, Premier Inn etc) but this hotel is the pits.

It wasn't all bad, so there are some small Pros.

Pros:
20 mins walk to Universal
Over the road from Wet n Wild
Very cheap
Walgreens just over the road, as is a KFC
Dairy Queen around the corner for yummy food
Comfy beds (really comfy)
Free WiFi in lobby

Cons:
Not particularly helpful staff
Noise constantly all through the night from iFLY
Theft - we stayed in two rooms and something went missing from both of them (staff didn't seem to care, we got one item back from a cleaner after bringing the Police in)
Decor - paint and plaster peeling from walls
Cleanliness - floors and bathroom wasn't cleaned every day (although fresh towels were available every day and beds were made daily)
Noisy hotel - constant noise from other guests

Summary:
So in summary, the thefts from maids is enough for me to recommend you don't stay here (we even know the maid was still kept on even after admitting taking the item!!!!).

Its in a good location but other better hotels are also in this area, so book those first.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank traveltogetherUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Orlando hotels

Durham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2013

The rooms are horrible. My htc desire s ( phone ) got stolen by one of the cleaners and the hotel did nothing about it. I'm about to fly home from my holiday and I never got the phone back. Never go hear. It is horrible . If you value your belongings don't go hear .

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 12, 2013

After reading reviews on here didn't want to stay here but when I arrived I was pleasantly shocked. Hotel staff were very friendly and couldn't do enough to help. Rooms were clean and maid service was fantastic. Bedding changed daily and towels replaced daily. Had good fridge in room. TV channels are basic but who goes on holiday to watch TV. Swimming pool area was spotless. All guests were polite and you never had groups hanging around. Shower was always hot and air con was a great bonus. Very handy for shops and bus services. Free shuttle service to all theme parks were always on time. I have recently had a stroke so I use crutches which was not a problem at all. Always staff there to help if you needed it. I don't know how anybody could knock this hotel. It might not look the best but service is definitely 5*****. Could not ask for better. I have stopped in 5star hotels with a lot worse service. They have definitely got the correct staff working there

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andjohste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 12, 2013 via mobile

This hotel is a 2 star hotel so expect the basics. Its got a heated pool, a laundry area, air conditioned rooms and helpful staff. The building looks like it was built in the late 70's as part of a first choice tour thing but is now independantly run i guess. Its a little bit shabby now but not dirty. Our room is clean but again the bathroom needs updating. We got clean towels each day and fresh sheets every 3 days. We stayed here for the week and had no problems the staff were freindly and happy to help with any query. There is a small supermarket across the street and a kfc next door. Wet n wild is round the corner its in a good location. We went there on honeymoon & had a good time together.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mhairi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 9, 2013

This is a standard american type motel, two beds in one room with ensuite toilet and bath/shower.standard cable tv. but a big plus is only 2 minutes walk from wet & wild and only 10 minutes walk from Universal. maid service everyday.safe and mini fridge. would use again.

Room Tip: better rooms towards the ends of each block, farther away from reception and other facilities
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2013 via mobile

Ok hotel convinient location. Right across the road from wet and wild and 10 minute walk to universal.

Only downside is there was a group of families outside the hotel rooms. Asked management to move them and they didn't

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Orlando Continental Plaza Hotel

Property: Orlando Continental Plaza Hotel
Address: 6825 Visitors Cir, Orlando, FL 32819-8227 (Formerly Riande Continental Plaza)
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #293 of 338 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Orlando Continental Plaza Hotel 2*
Number of rooms: 190
Official Description (provided by the hotel):
Wifi located only in lobby and pool areas. Free shuttle to theme parks Close to several attractions and restaurants ... more   less 
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Also Known As:
Continental Plaza Orlando

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