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The Florida Hotel & Conference Center, BW Premier Collection
Ranked #13 of 336 Hotels in Orlando
Certificate of Excellence
Port Orange
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Pleased”
Reviewed April 19, 2013

The hotel is clean and the staff was very courteous. Location is perfect for anyone not wanting to drive around in the Orlando traffic. Shopping, food, entertainment just steps away without even walking out the door. Conference rooms were set up very nice and lunch was served prompt and it was delicious. I felt safe and very satisfied.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,476 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (749)
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San Juan, Puerto Rico
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 18, 2013

This is our third time staying at the Florida Hotel and Conference Center, and it definitely will not be our last.Not only is the hotel conveniently located and connected to the Florida Mall, but it is also less than 15 minutes away from most of the main Florida attractions (Sea World, Universal Studios, International Street etc). The free parking is perfect for those of us that rent cars.
The rooms are spacious with a refrigerator, coffee maker, and flat screen T.V.s The bathrooms are wonderfully stocked with Bath and Body Works toiletries and thick fluffy towels.
There is a business center, fitness center, and a Starbucks in the lobby!! There is also a small shop that opens daily until 11PM and sells everything from sandwiches to Tylenol, from baby shampoo to wine!
Marcelo's has great dinners, but the breakfast buffet is to die for! There is everything from pastries, omelets, and lox (complete with capers and all the trimmings).
Last but not least is the caring and devoted staff. They make you feel like you are their only guest and concern and go out of the way to smile and please. It truly is exceptional service!
So, if you are looking for a great place to stay, rest, relax and be well treated...look no further, this hotel is the perfect choice!

Room Tip: Rooms are great, but you should know that they have 2 types of pillows, feathers and foam. I wish I...
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  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Ledesmarubio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 18, 2013

Just spent 5 nights here in Orlando. I had already been to Disney and Universal and needed a place that was near shopping but also not too far from the airport (international). This hotel filled the bill completely. With it's own entrance into Florida Mall, it was ideal for that. The room was clean and comfortable. I was on the top floor so the view was pleasant (the roof of the mall was right underneath but you can look over that). Especially nice at night. A couple of small complaints: one was the sound of running water, every 10 minutes, that sounded like a toilet flushing next door. Except there was no one next door. Still don't know where that came from. The other is the Wifi. It totally sucks. I connected at 5 bars and within about 15 minutes was down to one and couldn't use Skype for more than 10 minutes at a time. Each time, I had to disconnect and reconnect to get the service back. That was a nuisance. That and someone hacked into my "room" wireless and used my system to look at porn. I've written directly to the hotel about that. That was just unacceptable.

But, the hotel itself was awesome. The service terrific, the pool area was beautiful. Anything you need, you just ask and it is provided. Their customer service was excellent. Crickets Bar downstairs offers a happy hour with 2 for 1 drinks and appetisers. The appetisers were not terrific and starting at $16 each, not really two for one. You can do better elsewhere.

Room Tip: Try to get one of the upper floors. The view is better.
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  • Stayed April 2013, traveled with friends
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Helpful?
1 Thank nelliebj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

Me and my associates really enjoyed the friendly, efficient service, the clean comfortable accommodations, and your convenient location. Everything from fine dining, swimming, spa, business center, great bar to an attached mall for shopping .

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seltjarnarnes, Iceland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 18, 2013

Stayed this time for 2 nights have been there many times before. Always a great stay clean rooms and helpful staff. Great location and easy to find in the sometimes very hectic traffic in and around Orlando.

Room Tip: Corner rooms on higher floors are recomented
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  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank Haraldur58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 16, 2013

We ate at Marcelo's and next day at Crickets Bar. Apparently both use the same kitchen and chef. The food came out quickly. Quality excellent. The staff were attentive and accommodating with our diet restrictions. One entre was the ground salmon burger. We were apprehensive of fillers and processed taste. Well we were wrong, it was fresh and clean, natural ingredients no processed tasted. Overall the food was good and fair value.

The executive chef John Witney happened to ask us our opinion on their new menu. He was genuinely concerned that all went well and open to suggestions. He did not need suggestions, the food was fresh and clean. Thank you John!

The atmosphere was very pleasant and relaxing. If you are in the hectic, busy, crowded Florida Mall, stop by Marcelo's or Cricket's Bar in the attached Florida Hotel for a relaxing world away from the mall.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank TouristTraveler59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2013

We stayed at this hotel for 4 evenings and then an additional weekend. The service here was outstanding, hotel was awesome. Both visits were great. The hotel staff could not of been more helpful. From the gentlemen that opened the front door, the front desk and the staff cleaning the hotel, we had absolutely no complaints.
Both stays were so positive that we would recommend this hotel for sure. The location is so easy to get to and had everything to offer in the immediate area. Nothing to complain about at this hotel. Actually planning another trip to Orlando and before I book my flights, I am checking hotel availability!!!
M. Bartlett, Mississauga, Ontario, CANADA

Room Tip: We stayed in a room with two double beds, and were more than pleased with the size and comfort. Lov...
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
3 Thank Marnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Property: The Florida Hotel & Conference Center, BW Premier Collection
Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Official Description (provided by the hotel):
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando

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