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“One of Life's Unexpected Blessings” 5 of 5 stars
Review of The Florida Hotel & Conference Center, BW Premier Collection

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The Florida Hotel & Conference Center, BW Premier Collection
Ranked #12 of 334 Hotels in Orlando
Certificate of Excellence
Tampa, Florida
Level Contributor
1 review
“One of Life's Unexpected Blessings”
5 of 5 stars Reviewed February 15, 2013

Often times as a traveling business professional, I find a hotel property that is immaculate, pretty, and well situated. But it's unusual when the character of the staff and the service they provide are in line with the facilty. Staying at the Florida Hotel and using the Conference faclities was a positive experience to the extreme. From the time I left the parking lot, the staff demonstrated a mantra that must be we want you to be comfortable here because we are a different home away from home. The food provided by the banquet and catering staff was 5 Star and they made sure that things were prepared as expected.
Even when some of my colleagues got a little rambuncious during the football game, the staff took it in stride, made their request for enthusiasm at a lower level. This was really impressive to us as a group.

I look forward to repeating this experience at this fantastic facility.

Mark F.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
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    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 4 of 5 stars
      Service
Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,932 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (645)
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English first
Midlothian, Virginia, United States
1 review
5 of 5 stars Reviewed February 14, 2013

The hotel was beautiful, the staff was extremely friendly and accomodating, the pool and hot tub were wonderful, Crikets bar was inviting and had delicious food with wonderful staff, the starbucks in the lobby was very convenient and also friendly, the store downstairs was very helpful and friendly. I did not use the restaurant for breakfast at all but saw many people eating every morning. I love the option of going green and skipping the room clearning for a day and receiving a $5 gift card to use at starbucks (or hotel store or breakfast)...wonderful idea! Having the hotel attached to a wonderful mall was a major bonus to our trip. They had all the stores that we could ever want and many restaurants to choose from. The location was great, 10-15 minutes from the airport. Also convenient to local restaurants and entertainment. Hope to stay there again and again!

Room Tip: Much better view if room is facing the pool, other side of the hotel looks at the top of the mall bu...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Lindsay Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 14, 2013

We had a flight home to Canada cancelled recently and our airline (Wesrt Jet) was kind enough to put us up for the evening at the The Florida Hotel and Convention Centre. We were so impressed with our stay at the hotel. The front desk staff were very friendly, welcoming and efficient. The location is terrific and the mall was wonderful. The room was very lovely and clean, with a comfortable bed. We ate supper and breakfast in the Crickets restaurant and thought it was fantastic, and a great value. The business centre was beautiful - large, bright, and offering everything you could need. Our stay at the Florida hotel was a unexpected surprise to the end of our vacation, and it left a great impression. We would highly recommend this hotel.

  • Stayed February 2013
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Addictedtoliptick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed February 13, 2013

I have eaten here for the last two years for breakfast once a month. I have never been disappointed and the omelets are GREAT! The service is simply outstanding and the people are friendly and polite.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank jim_clark16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

Recently I stayed at the Florida Hotel and Conference Center. The hotel staff at all levels were very friendly and professional. I arrived Sunday afternoon of Super Bowl and most of the dinning choices had closed early for the event. I used room service and was very pleased by the food and service provided and with a phone call to see how the food was and if I needed anything else. The room was very clean. The location is great for shopping (connected to central Florida's largest mall) and very close to the area theme parks.The pool area is very nice and the business center contained numerous new computers and printed. Great place for families or business guest. If flying in and not renting a car, I would recommend that you buy a ticket to the airport shuttle as a taxi is a little pricey.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
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    • 4 of 5 stars
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Helpful?
Thank Jeanette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 13, 2013

Very nice hotel and the room where clean and very nice. Lisa at the front desk was very helpful and I love the mall connected to the hotel. Brekfast options was good and everything was just excellent.

Room Tip: Floor 9 was nice.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Ingibjorg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito, Pichincha, Ecuador
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 13, 2013

I stayed for five days at this hotel. The service was great. The rooms were clean and rather large. Its location right next to the Florida Mall is great! I would really recommend it to anyone who plans to travel to Orlando.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
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    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Property: The Florida Hotel & Conference Center, BW Premier Collection
Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Official Description (provided by the hotel):
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando

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