We stayed over at the Holiday Inn Universal from Dec-06 ending thru Jan 1st '07 , to celebrate the new year in Orlando.
Right upon arrival we were asked to wait for 4 hours in the lobby as the room was not ready. A person on the front desk (His name is Euclid) acted extremely aloof and his attitude was saying that he does not care at all what we do and we were wasting his time asking for options.
The room itself was a twin bed with hair on the pillows.
The worst part was yet to come. The bathroom was absolutely filthy, with what looked like blood stains in the bath tub as well as the floor looked like it had dirt pasted all over the place.
From the 2nd night of the stay, the bathroom ceiling literally started leaking with a yellow watery substance running down and splashing on the sink surface and all over the bathroom. We had to use towels to let the water/whatever it was drip on the same.
Nothing was done with our complaints. There was no internet connectivity as well.
I would never recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more less
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- Also Known As:
- Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
- Holiday Inn And Suites Main Gate To Universal Orlando
- Holiday Inn Orlando